Support analyst Work, Jobs in Milton Keynes (with Salaries)

Test Analyst (office based)
ITSO Ltd —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
1d
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
1d
IT Support Analyst
Connected Places Catapult —Milton Keynes
- £24,060 - £36,798 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Employee assistance programme
Quick apply
Insight Analyst
WorkBuzz —Milton Keynes
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Project Coordinator
Celestra Ltd —Milton Keynes
- Up to £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Employee assistance programme
Implementation Analyst
Kinetic Software —Milton Keynes
- £32,000 a year
- Hybrid work
- Microsoft Office
- SQL
- Analysis skills
- Employee assistance programme
- Employee discount
Global Intelligence Analyst
Securitas UK —Milton Keynes
- £30,000 - £35,000 a year
- Full-time
- English
- Communication skills
- Employee discount
Quick apply
6d
Senior Support Centre Analyst
Celestra Ltd —Milton Keynes
- Up to £29,000 a year
- Overtime
- Organisational skills
- Communication skills
- Employee assistance programme
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
13d
Test Analyst
Emeria —Luton
- £45,000 a year
- Full-time
- Azure
- Analysis skills
- APIs
- Employee discount
Quick apply
Data Analyst
Billing Finance —Northampton
- £35,000 - £45,000 a year
- Hybrid work
- Microsoft Excel
- SQL
- Employee assistance programme
Business Analyst
HMGCC —Milton Keynes
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Communication skills
- Free parking
- Annual leave
9d
TechEx Operations Analyst (IT Support)
NBCUniversal —Bedford
- Full-time
- Azure
- Travel
- In-person
Information Security Analyst
Kinetic Software —Milton Keynes
- £65,000 a year
- Hybrid work
- Azure
- AWS
- Organisational skills
- Employee assistance programme
- Employee discount
13d
People Data Analyst
RLDatix —Milton Keynes
- Hybrid work
- Microsoft Excel
- Employee assistance programme
2d
Finance Analyst
Dominos —Milton Keynes
- Full-time
- ERP systems
- Microsoft Office
- Analysis skills
12d
Business Analyst
Expleo —Milton Keynes
- ERP systems
- Agile
- Financial services
5d
Business Analyst
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Presentation skills
- Communication skills
- Free parking
- Annual leave
9d
CDD Analyst
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
Process Analyst - Operations Support
Boeing —Milton Keynes
- Analysis skills
- Life insurance

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Test Analyst (office based)

ITSO Ltd
Milton Keynes

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year
1 day ago

Benefits

Casual dress
Health & wellbeing programme
Private dental insurance
Discounted or free food
Company pension
Private medical insurance
Transport links
Life insurance
Referral programme
Sick pay
On-site parking

Full job description

Job Overview

We are seeking an experienced Test Analyst who will be responsible for delivering supplier certification of equipment and solutions for the UK transport ticketing industry. The role ensures that supplier products and solutions are tested consistently, accurately and in accordance with the ITSO Certification Scheme.

The role supports suppliers throughout the certification process by developing certification test plans, executing compliance testing and producing certification evidence and reports.

The Test Analyst acts as a technical specialist for supplier assurance activities and contributes to the continual improvement of ITSO certification services and test artefacts.

Key Responsibilities

- Deliver certification activities for supplier products and solutions.

- Review supplier applications and certification scopes.

- Develop certification test plans based on supplier implementations.

- Map supplier functionality against mandatory and optional ITSO requirements.

- Execute certification testing using ITSO tooling and environments.

- Produce certification reports and supporting evidence.

- Support certification recommendation activities.

- Perform certification testing across various ITSO product/solution types including HOPS, POST, PersoPOST, ISAM and Media and future ITSO certified products and services.

Responsibilities include:

- Compliance testing.
- Functional testing.
- Regression testing.
- Interoperability testing.
- Specification conformance testing.
- Test Artefact Management
- Maintain certification test scripts and test cases.
- Maintain reusable test data sets and card profiles.
- Maintain regression packs for common product types.
- Maintain traceability between certification tests and specification requirements.
- Support updates resulting from specification changes and Technical Notes.

- Provide technical clarification during certification activities.
- Support supplier onboarding sessions.
- Assist suppliers in understanding certification requirements.
- Support issue resolution during testing.
- Participate in certification review meetings where required.

Continuous Improvement
- Identify opportunities to improve certification processes and test artefacts.
- Support automation initiatives where appropriate.
- Contribute to certification guidance and documentation.
- Provide feedback on specification and certification improvements.

Key Outputs
- Certification test plans.
- Certification reports.
- Certification evidence packs.
- Certification test scripts.
- Regression test packs.
- Test data sets and card profiles.
- Supplier technical feedback.

Measures of Success
- Certification activities delivered to agreed timescales.
- High-quality and repeatable certification testing.
- Accurate certification evidence and reporting.
- Effective supplier engagement throughout certification.
- Improved certification test coverage.
- Reduced certification rework and clarification activities.

Skills & Experience
- Strong knowledge of the ITSO Specification.
- Supplier certification processes.
- Smart ticketing technologies.
- Test methodologies and defect management.

Experience in
- Compliance testing.
- Functional and regression testing.
- Supplier-facing technical activities.
- Producing technical test documentation.

Ability to
- Interpret technical specifications.
- Produce high-quality test artefacts.
- Communicate technical issues clearly.
- Work collaboratively with suppliers and internal stakeholders.

Job Types: Full-time, Permanent

Pay: £35,000.00-£45,000.00 per year

Benefits:

Casual dress
Company pension
Discounted or free food
Health & wellbeing programme
Life insurance
On-site parking
Private dental insurance
Private medical insurance
Referral programme
Sick pay
Transport links

Work Location: In person

Quick apply

Refine Your Search

support analyst jobs in milton keynes

Test Analyst (office based)

1st Line Support Analyst

IT Support Analyst

Insight Analyst

Project Coordinator

Implementation Analyst

Global Intelligence Analyst

Senior Support Centre Analyst

IT Support Analyst 2nd Line

Test Analyst

Data Analyst

Business Analyst

TechEx Operations Analyst (IT Support)

Information Security Analyst

People Data Analyst

Finance Analyst

Business Analyst

Business Analyst

CDD Analyst

Process Analyst - Operations Support

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