Customer experience analyst Work, Jobs in Monton, Gtm (with Salaries)

Principal Pricing Analyst
AXA UK —Manchester
- Management
- Analysis skills
- Maths
- Annual leave
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Employee discount
Quick apply
Senior Reporting and Insights Analyst
Clear Business —Sale
- Up to £57,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Support Analyst
HSS ProService —Manchester
- £35,000 - £40,000 a year
- Hybrid work
- Oracle
- Analysis skills
- Continuous improvement
- Employee discount
Quick apply
2d
Application Support Analyst
JLA —Ripponden
- Up to £35,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick apply
12d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
Customer Insight Analyst (12 Month FTC/Secondment)
Lloyds Banking Group —Manchester
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Financial services
5d
QA Test Analyst
Bibby Financial Services —Salford
- £40,000 - £46,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- SharePoint
- Gym membership
Quick apply
8d
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1st Line Analyst - Stafford DC
Pets at Home —Cheadle
- £28,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
7d
Programme Manager
Redmoor Health —Chorley
- From £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Travel
- Free parking
- Work from home
Quick apply
7d
IT Customer Experience Support Analyst
Anaplan —Manchester
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
Space and Range Analyst - 12 months FTC
Pets at Home —Cheadle
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Office
- SQL
Software Development Tester
Pets at Home —Cheadle
- £37,000 - £42,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
5d
Business Analyst
OnwardHomes —Manchester
- £54,400 a year
- Call to connect
- Analysis skills
- Travel
- Annual leave
- Employee discount
13d
Service Inbound Analyst
Bright HR Limited —Manchester
- Up to £26,500 a year
- Management
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
IT Support Analyst
The Beauty Tech Group Trading Limited —Manchester
- Full-time
- Hybrid work
- Windows
- IT
- In-person
- Free parking
- Work from home
Quick apply
8d
Junior Accounting Analyst
Sopra Steria —Salford
- Up to £28,250 a year
- Hybrid work
- Accounting
- Annual leave
1d
IT Helpdesk Coordinator
The Config Team —Manchester
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
- Life insurance
Quick apply
Business Analyst (Software)
Pets at Home —Cheadle
- £40,000 - £50,000 a year
- Full-time
- Azure
- Agile
- Communication skills

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customer experience analyst jobs near monton, gtm

Principal Pricing Analyst

AXA UK -
Manchester

Apply Now

Job details

Benefits

Annual leave
Paid volunteer time

Qualifications

Management
R
Statistical analysis
Analysis skills
Maths
Mentoring
Communication skills
Python

Full job description

About AXA

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most. As one of the world’s largest insurers, we provide health, motor, home and business insurance to millions of customers worldwide.

At AXA Retail, we help people get back to the good stuff through straightforward insurance, exceptional service and data-driven decision making. Pricing & Analytics sits at the heart of that mission, using insight and innovation to deliver great outcomes for both our customers and our business.

Job Overview

It’s an exciting time to join Pricing & Analytics at AXA UK. We’re investing significantly in our people, technology and analytical capabilities as part of our transformation programme, creating opportunities to shape the future of pricing within one of the UK’s leading insurers.

As a Principal Pricing Analyst, you’ll play a key role within one of our pricing teams, taking ownership of the pricing performance of a product or strategic initiative. Combining commercial thinking with strong analytical capability, you’ll influence pricing strategy through market-leading analytics, delivering solutions that drive growth, profitability and customer value.

This is an ideal opportunity for an experienced Senior Pricing Analyst looking to take the next step in their career. You’ll combine technical excellence with leadership responsibilities, managing at least one direct report, coaching and developing Analysts, influencing stakeholders and taking ownership of key commercial decisions. It’s the perfect role for someone looking to broaden their management experience before moving into a Pricing Manager role.

What you’ll be doing

Take ownership of the pricing performance of a portfolio or strategic initiative, driving profitable and sustainable growth.
Develop market pricing proposals through analysis of customer behaviour, demand, competitor activity, market positioning and financial performance.
Lead complex pricing initiatives from concept through implementation, monitoring performance and identifying opportunities for continuous optimisation.
Build, enhance and maintain market pricing models that support commercial decision making.
Review and challenge risk models, ensuring they remain appropriate for market pricing applications and align with the wider pricing strategy.
Make evidence-based pricing recommendations, confidently presenting complex analysis and influencing stakeholders to make commercially sound decisions.
Support the development of new products, propositions and strategic pricing initiatives through analysis, pricing design and performance monitoring.
Coach and develop analysts through technical mentoring, quality assurance and day-to-day support, while providing line management for at least one team member.
Partner with ML Operations and Data Science teams to develop and embed new pricing capabilities and analytical tooling.
Champion customer-first pricing, ensuring fair value is at the heart of every pricing decision.
Drive continuous improvement across pricing methodologies, governance, analytical capability and ways of working.

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.

Your skills & experience

Strong understanding of insurance pricing methodologies, with experience developing market pricing models and the ability to interpret, review and challenge risk models.
Proven experience leading complex pricing projects and translating analytical insight into commercial outcomes.
Experience taking ownership of pricing performance for a product or key business area.
Experience coaching, mentoring or developing others.
Excellent stakeholder management skills, with the ability to influence, challenge constructively and build credibility across technical and non-technical audiences.
Strong analytical and problem-solving skills, with experience using Python, R or similar analytical tools.
Good understanding of statistical modelling techniques and their application within insurance pricing.
Degree (2:1 or higher) in a mathematics-related discipline.
Excellent communication skills, with the ability to translate complex analytical concepts into clear, commercially focused recommendations.
Proactive, resilient and comfortable working in a fast-paced environment with multiple priorities.
Passionate about continuous improvement, developing others and delivering exceptional customer outcomes.

Whether you’re leading the pricing strategy for an established product or helping shape the future of a new proposition, you’ll have genuine ownership, visible impact and the opportunity to influence some of AXA Retail’s most important commercial decisions.

How to apply:

To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].

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Your benefits

Pay & Bonus

Annual pay review and performance-based bonus.

Private Medical Cover

Employer funded scheme available to all colleagues.

Annual Leave

25 to 28 days of holiday per year, plus bank holidays.

Wellbeing Initiatives

A wide range of services to support your physical, mental, and financial wellbeing.

Volunteering Leave

Three paid volunteering days (21 hours) per year.

Paid parental & carer's leave

26 weeks' maternity leave and 8 weeks' co-parent leave. 5 days' carer's leave for planned activities and unexpected emergencies.

Apply Now

Refine Your Search

customer experience analyst jobs in monton, gtm

Principal Pricing Analyst

PMO Analyst

Senior Reporting and Insights Analyst

Support Analyst

Application Support Analyst

Helpdesk Team Leader

Customer Insight Analyst (12 Month FTC/Secondment)

QA Test Analyst

Applications Support Analyst

1st Line Analyst - Stafford DC

Programme Manager

IT Customer Experience Support Analyst

Space and Range Analyst - 12 months FTC

Software Development Tester

Business Analyst

Service Inbound Analyst

IT Support Analyst

Junior Accounting Analyst

IT Helpdesk Coordinator

Business Analyst (Software)

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