Technology infrastructure & security occupations Work, Jobs in Morley, Wyk (with Salaries)

Track Lead - ServiceNow, IT Service Management
HCLTech —Leeds
- Communication skills
9d
Track Lead - IAM Operations
HCLTech —Leeds
- Agile
- Communication skills
7d
Track Manager - CheckPoint PPC (Software), Cloud Security
HCLTech —Leeds
SOC Analyst L1 (Analyst I - Information Security)
UST —Leeds
- Writing skills
- English
- Analysis skills
Quick apply
Cyber Security SOC Analyst (L1)
wavenet —Birstall
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
SOC Analyst (Level 1) – Graduate Opportunity_Leeds (Analyst I - Information Security)
UST —Leeds
- Computer Science
- Writing skills
- Analysis skills
Quick apply
Infrastructure Engineer
HM Revenue and Customs —Leeds
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Analytics
- Work from home
Junior Infrastructure Engineer
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Azure
- Employee assistance programme
Quick apply
IT Support Engineer (Operations)
Pell Frischmann —Wakefield
- Full-time
- Hybrid work
Cyber Security Advisor
NHS England —Leeds
- £59,264.40 - £67,818.00 a year
- Full-time
- Annual leave
IT Infrastructure Engineer
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- AWS
- Mentoring
Head of Security Operations & Engineering - Flutter Functions
Flutter Entertainment —Leeds
- Hybrid work
- Continuous improvement
- Mentoring
- Training & development
- Gym membership
Cyber Security Analyst – Data Loss Prevention
ASDA —Leeds
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Store discount
- Annual leave
7d
Offensive Security Specialist
Entain —Leeds
- £70,000 - £87,700 a year
- Full-time
- Hybrid work
- Azure
- Annual leave
3d
Cyber Security Engineer
Pharmacy2U —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior SOC Analyst – Leeds
BAE Systems —Leeds
- Full-time
- Hybrid work
- Azure
- AWS
- Continuous improvement
- Referral programme
Application Security Engineer
Rockstar Games —Leeds
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Platform Engineer
Radar Healthcare —Leeds
- Remote
- Work from home
- Employee assistance programme
Quick apply
HR Systems Apprentice
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Maths
- Organisational skills
- Time management
- Employee discount
Network and Security Engineer - Grade 8
University of Bradford —Bradford
- £40,497 - £45,413 a year
- Full-time
- University
11d

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Track Lead - ServiceNow, IT Service Management

HCLTech -
Leeds

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Job details

9 days ago

Qualifications

ITIL Certification
Requirement elicitation
Stakeholder liaison
IT service management
Business analysis
Functional testing
Change management
ServiceNow
Business requirements
Communication skills
Functional quality control testing

Full job description

Leeds District (b), England
Job Summary

ITSM SIAM Lead

Key Responsibilities

Take the ownership to oversee the day to day operations relating to Asset & Configuration Management Responsible for requirement gathering for addition/modification of a SR on the SR catalog. Responsible to perform analysis on the SR that has been requested for decommissioning. Responsible to perform functional testing and liaise with key contact person for conducting UAT Responsible to provide the progress update on the SR catalog requests to service request catalog manager Will closely work with Tools technical consultant to ensure the requirements are well understood and SR gets configured as intended Training material preparation updates and version control Testing the workflows, approvals, Task Assignments, SLA, Notifications Proper documentation and reporting of the test results and bugs/defects identified. (Defect Tracking and defect control is out of scope for this role) Training the business users, IT Users and fulfillment groups on the newly added SRs Maintaining information about services and service offerings contained in the active service catalog. Verifying service and service offering information is accurate and complete, and providing it to consumers through the consumer self-service portal. Publish Catalogue, Communication & handle Trainings for Service Request Catalogue Management Analyse Trend (Generic Request) and propose addition/retirement to Service Catalogue Decision on the addition/retirement to the Service Catalogue (through Change Management Process) Modification/Update to the Catalogue Design (through Change Management Process) Modification/Update to the Catalogue in ITSM Tool (through Change Management Process) Qualifications/Skills: Very strong Influential relationship management skills with stakeholders, senior management, colleagues and external service providers. Coordination, negotiation, and persuasion skills Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organisation.Strong oral and written communication skills Strong problem solving skills and the ability to logically break down a problem into smaller manageable parts to solve Supervisory skills and the ability to leverage support from other parts of the organization Proven expert in managing multiple stakeholders at all levels of the organisation, but specifically at senior management level. Understanding of Technologies & ITSM Tool Coordination, negotiation, and persuasion skills

Skill Requirements

Experienced in ITSM SIAM processes

Other Requirements

ITIL Certified preferred

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Refine Your Search

technology infrastructure & security occupations jobs in morley, wyk

Track Lead - ServiceNow, IT Service Management

Track Lead - IAM Operations

Track Manager - CheckPoint PPC (Software), Cloud Security

SOC Analyst L1 (Analyst I - Information Security)

Cyber Security SOC Analyst (L1)

SOC Analyst (Level 1) – Graduate Opportunity_Leeds (Analyst I - Information Security)

Infrastructure Engineer

Junior Infrastructure Engineer

IT Support Engineer (Operations)

Cyber Security Advisor

IT Infrastructure Engineer

Head of Security Operations & Engineering - Flutter Functions

Cyber Security Analyst – Data Loss Prevention

Offensive Security Specialist

Cyber Security Engineer

Senior SOC Analyst – Leeds

Application Security Engineer

Platform Engineer

HR Systems Apprentice

Network and Security Engineer - Grade 8

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