E commerce specialist Work, Jobs in Nettleham, Lin (with Salaries)

E-commerce Customer Service Assistant
Ridgid Toolshop —Lincoln
- £12.75 an hour
- Full-time
- Microsoft Word
- English
- Typing
- Free parking
Quick apply
4d
Courier Training and Onboarding Specialist
Hermes Europe —Lincoln
- £28,000 - £32,000 a year
- Full-time
- Communication skills
12d
Courier Training and Onboarding Specialist
Evri —Lincoln
- £28,000 - £32,000 a year
- Full-time
- Communication skills
12d
Shift Manager
Evri —Lincoln
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
1d
Sales Manager (Magnet Expert)
Ellis Mather Group Limited —Tuxford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Leadership
Quick apply
Linehaul Driver Nights
Evri —Lincoln
- Full-time
- Annual leave
HGV Driver - Class 1
Evri —Lincoln
- £41,535 a year
- Full-time
- Annual leave

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E-commerce Customer Service Assistant

Ridgid Toolshop
Lincoln

Quick apply

Job details

Full-time
£12.75 an hour
4 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
GCSE
English
Microsoft Office Suite
Customer interaction
Typing

Full job description

E-commerce Customer Service Assistant

Are you an enthusiastic and motivated individual with excellent customer service skills?

We're looking for someone with the right personality to join our friendly team as the first point of contact for our online customers.

Ridgid Toolshop is the UK's largest online RIDGID tool stockist, supplying trade professionals and businesses across the country. We're part of Pipe Tool Specialists Ltd, established in 1964 and based in Lincoln and we're proud of just how long people tend to stay with us, several colleagues have been here for over 20 years, some over 30, and a couple for more than 40.

About the role

You'll be the first person Ridgid Toolshop customers speak to, whether that's over the phone, by email, live chat, or through the orders that come in via our website. Day to day you'll be:

Processing customer orders from our website
Answering incoming telephone calls
Responding to emails and live chat enquiries
Helping out with general office duties as required
Learning our product range over time so you can advise customers with confidence

We know you won't arrive knowing everything about our products, that's fine. We'll teach you the basics, and the rest comes with time. What we can't teach is a good attitude, a strong work ethic, friendly manner, and the ability to think on your feet, so that's what we're really looking for.

What you'll need

Excellent keyboard skills
Strong written and spoken English (GCSE level or above)
Basic proficiency in Microsoft Office
A confident, friendly telephone manner
The ability to react quickly and accurately to customer requests
A team player who's also comfortable being the first point of contact

Previous experience is welcome but not essential, we care more about who you are than what's on paper.

Hours

Monday to Friday, 08:30 – 16:00, with a one-hour lunch break. (32.5 hour week)

Pay

£12.75 per hour, reviewed each April.

What we offer

4 weeks' holiday per year (bookable) plus all statutory bank holidays
Casual dress code
Free staff parking
Genuine job stability, with a track record of long-serving staff who've built their careers here

We're an Employee Ownership Trust, this means the company is owned by its employees, not outside shareholders. As part of the team, you'll have a genuine stake in how the business performs and a say in its future, along with a share in the company's success. We also always prefer to promote from within, so there's real scope to progress as you grow with us.

How to apply

Please send your CV together with a cover letter telling us a little about yourself.

Applications without a cover letter will not be considered. we want to know who you are, not just what you've done.

Job Type: Full-time

Pay: £12.75 per hour

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Ability to commute/relocate:

Lincoln LN6 7XL: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

e commerce specialist jobs in nettleham, lin

E-commerce Customer Service Assistant

Courier Training and Onboarding Specialist

Courier Training and Onboarding Specialist

Shift Manager

Sales Manager (Magnet Expert)

Linehaul Driver Nights

HGV Driver - Class 1

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