Client manager Work, Jobs in New Duston, Nth (with Salaries)

Key Account Director
BidvestNoonan —Northampton
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Leadership
Quick apply
Area Support Manager (School Contract Catering, Full Time) - Milton Keynes
Relish School Food Ltd —Milton Keynes
- £30,000 - £33,000 a year
- Full-time
- Team management
- Travel
- Budgeting
- Free parking
- Flexitime
Quick apply
12d
Specialist Cleaning Team Manager
Industrial Site Maintenance —Northampton
- From £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Free parking
- Flexible schedule
Quick apply
9d
Operations Manager - Homecare Branch
Rigby Recruitment —Northampton
- £45,000 - £55,000 a year
- Full-time
- Business development
- Team management
- Driving
- Free parking
Quick apply
14d
Facilities Coordinator
ABM UK —Northampton
- Full-time
- Microsoft Word
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
2d
Operations Manager
Millbrook Healthcare Group Ltd —Northampton
- £45,000 - £52,000 a year
- Full-time
- Analysis skills
- Contracts
- Leadership
- Employee discount
- Flexible schedule
Quick apply
8d
Commercial Property Manager
NAA-Jones Lang LaSalle Resources —Northampton
- Full-time
- Sales
- Contracts
- Budgeting
Quick apply
Engagement Lead (South)
FIND. —Milton Keynes
- £40,000 a year
- Full-time
- Travel
- Recruiting
Quick apply
Warehouse Team Leader
Culina Group —Northampton
- £15.51 an hour
- Full-time
- Computer literacy
- Supervising experience
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
Guest Operations Manager
Hilton —Towcester
- Full-time
- Hotel
- Leadership
- Employee stock purchase plan
- Annual leave
Stocktaker
nGeneration —Northampton
- £26,000 - £28,000 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
CMO - Midlands
The Marketing Centre —Northampton
- Part-time
- Business development
Cluster Manager
Bleckmann Solutions UK Ltd —Corby
- £95,000 - £105,000 a year
- Full-time
- Continuous improvement
- Training & development
Quick apply
Value Added Services Manager
Great Bear —Northampton
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Trainee Account Manager
Moorgate Finance Ltd —Towcester
- £27,500 - £35,000 a year
- Full-time
- CRM software
- Business development
- Financial services
- Free parking
- Gym membership
Quick apply
8d
Warehouse Team Leader
Great Bear —Northampton
- £13.75 an hour
- Full-time
- Computer literacy
- Warehouse experience
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Supply Chain Manager
Gallagher Bassett —Blisworth
- Full-time
- Remote
- Organisational skills
- Time management
6d
Know Your Customer (KYC) Team Lead/ SME
Barclays —Northampton
- Microsoft Powerpoint
- Continuous improvement
- Team management
Site Director
MAPP —Bedford
- £70,000 - £75,000 a year
- Full-time
- Customer service
- Writing skills
- Continuous improvement
Sales Manager
Industrial Site Maintenance —Brixworth
- From £30,000 a year
- Full-time
- Customer service
- Business development
- Organisational skills
- Free parking
- Referral programme
Quick apply
12d

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Key Account Director

BidvestNoonan -
Northampton

Quick apply

Job details

Permanent | Full-time
Up to £57,312.72 a year

Qualifications

Succession planning
Sales contract negotiation
Client engagement
Stakeholder liaison
Profit & loss
Bachelor's degree
Continuous improvement cycles oversight
Partnership building
Contract renewal support
Customer renewal management
Relationship management
Operational strategy development
Security
Financial management
Leadership
Corporate regulatory compliance oversight
COSHH compliance

Full job description

About The Role

Title: Shopping Centre Key Account Director - Security and Cleaning

Location: National Role (with travel)

Salary: Competitive + car allowance + bonus

Role Purpose

The Shopping Centre Key Account Director – Security & Cleaning is responsible for the strategic leadership, operational excellence, and commercial performance of all security and cleaning services delivered across a national portfolio of shopping centres.

The role ensures safe, secure, welcoming, and compliant environments for customers, retailers, landlords, and asset managers, while driving continuous improvement, contract performance, and value creation.

Strategic Leadership

Define and deliver a national strategy for security and cleaning services aligned with client, landlord, and asset management objectives.
Act as the senior subject-matter expert for retail security, customer safety, and cleaning excellence within shopping centre environments.
Lead nationwide initiatives covering innovation, technology adoption, sustainability, and service transformation.
Represent the organisation at senior level meetings, client forums, and industry bodies.

Operational Excellence

Oversee security (manned guarding, mobile patrols, control rooms, CCTV, incident management) and cleaning operations across multiple shopping centres.
Ensure consistent high service standards, customer experience, and brand alignment across all sites.
Establish and monitor KPIs, SLAs, and performance frameworks, driving accountability at regional and local levels.
Manage critical incidents, high-risk events, and business continuity planning.
Preparation and delivery of monthly and quarterly client review presentations.

Compliance & Risk Management

Ensure full compliance with UK legislation and industry standards, including:
- Health & Safety at Work Act
- BS 7499 (Security Guarding)
- SIA licensing and ACS standards
- COSHH and cleaning compliance
- Equality, Safeguarding, and Data Protection requirements
Lead risk assessments, audits, and governance reviews across the national estate.
Act as the escalation point for serious incidents, reputational risk, and client concerns.

Commercial & Financial Management

Hold full P&L responsibility for the national shopping centre portfolio.
Manage budgets, cost control, margin delivery, and value engineering.
Lead contract negotiations, mobilisations, retentions, and renewals.
Identify growth opportunities, added-value services, and innovation pathways.

Client & Stakeholder Engagement

Develop senior relationships with:
- Shopping centre owners and landlords
- Managing agents and asset managers
- Retail directors and centre management teams
Serve as the primary national escalation point for key clients.
Support bids, tenders, and proposals relating to shopping centre security and cleaning.

People Leadership

Lead, mentor, and develop a high-performing soft services team at each centre.
Drive engagement, diversity, wellbeing, and talent development across large frontline workforces.
Ensure robust succession planning and capability building.
Champion a culture of professionalism, accountability, and customer focus.

Essential Requirements

Proven senior leadership experience in multi-site security and/or cleaning operations, ideally within:
Real estate
Shopping centres
Strong understanding of UK security and cleaning regulations, standards, and best practice.
Demonstrable experience managing large-scale P&L and complex contracts.
Ability to operate credibly at client, and executive level.
Excellent people leadership skills across geographically dispersed teams.
Commercially astute, data-driven, and outcome focused.
Willingness to travel extensively across the UK.

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

Refine Your Search

client manager jobs in new duston, nth

Key Account Director

Area Support Manager (School Contract Catering, Full Time) - Milton Keynes

Specialist Cleaning Team Manager

Operations Manager - Homecare Branch

Facilities Coordinator

Operations Manager

Commercial Property Manager

Engagement Lead (South)

Warehouse Team Leader

Guest Operations Manager

Stocktaker

CMO - Midlands

Cluster Manager

Value Added Services Manager

Trainee Account Manager

Warehouse Team Leader

Supply Chain Manager

Know Your Customer (KYC) Team Lead/ SME

Site Director

Sales Manager

I want to receive the latest job alerts for client manager in new duston, nth

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