Customer service supervisor Work, Jobs in Newbold On Avon, War (with Salaries)

Customer Service Supervisor - Coventry
Volvo Group —Coventry
- Monday to Friday
- Computer literacy
- Hotel
- Supervising experience
- Employee discount
3d
Retail Assistant Manager
Farmfoods —Northampton
- £31,449.60 - £35,306.88 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
Contact Centre Leader - Complaints
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Annual leave
Senior Complaints Operations Leader
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
7d
Wedding, Banqueting and Social Events Supervisor
Kew Green Hotels - Commercial Hub —Rugby
- Full-time
- Hotel
- Business development
- Team management
- Employee assistance programme
- Employee discount
Quick apply
20h
Marquee Team Leader
A E Hire —Northampton
- From £35,000 a year
- Weekend availability
- Organisational skills
- In-person
- Communication skills
Quick apply
4d
Team Leader – Aspire Lounge - Birmingham Airport
Swissport International AG —Birmingham
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Free parking
- Employee assistance programme
7d
Sr. Supervisor Customer Success
Align Technology —Birmingham
- Full-time
- Bachelor's degree
- Continuous improvement
- Organisational skills
- Employee discount
Quick apply
Supervisor/Manager Part-Time
Claire's —Coventry
- Part-time
- Sales
- Customer service
- POS
- Employee discount
Inbound Supervisor
JD.COM INTERNATIONAL UK LTD —Coventry
- Weekend availability
- Microsoft Word
- English
- Leadership
Quick apply
Inventory Supervisor
JD.COM INTERNATIONAL UK LTD —Coventry
- Continuous improvement
- Team management
- Training & development
Quick apply
Team Leader
Card Factory —Wigston Magna
- £13 an hour
- Customer service
- Leadership
3d
Assistant Store Manager
Mountain Warehouse —Banbury
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Front Office Supervisor
Marriott Leicester —Leicester
- £13.95 an hour
- Full-time
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Team Leader
Paddy Power —Leicester
- From £13.25 an hour
- Employee discount
- Sick pay
7d
Venue and Bar Supervisor
PLAYERS PARTY ROOMS —Coventry
- £26,500 a year
- Weekend availability
- Bar
- Management
- Supervising experience
- Annual leave
- Employee discount
Quick apply
Bar & Retail Supervisor
V and B Group —Northampton
- £28,000 - £34,000 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
- Store discount
- Employee discount
Quick apply
Food & Beverage Team Leader (110280-0826)
University of Warwick —Coventry
- £26,093 - £26,707 a year
- Hybrid work
- Hospitality
- Customer service
- University
12d
Retail Supervisor
Toolstation —Leicester
- £13.76 an hour
- Full-time
- Customer service
- Employee discount
6d
Retail Assistant Sales Manager
Acorns Children's Hospice —Chelmsley Wood
- £30,030 a year
- Weekend availability
- Hospice
- Retail management
- Leadership
- Employee discount
- Gym membership

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Customer Service Supervisor - Coventry

Volvo Group -
Coventry

Apply Now

Job details

3 days ago

Benefits

Company pension
Employee discount
Enhanced paternity leave

Qualifications

Vehicle service booking
Computer literacy
Supervising experience
Continuous improvement
Continuous improvement cycles oversight
Relationship management
Customer support
Professional development mentoring
Customer interaction
Training & development
Leadership
Communication skills

Full job description

CSR Supervisor - Coventry

Competitive salary + bonus scheme!

Lead the team that keeps customers moving!

Working: Monday to Friday - 0800hrs to 1600hrs (1/2 hr unpaid lunch).

We are looking for an experienced and motivated CSR Supervisor to join our Volvo Truck & Bus team. This is an excellent opportunity for a customer-focused professional with strong leadership skills and a passion for delivering exceptional service.

About you

Previous experience in a supervisory role within the automotive, commercial vehicle, or heavy truck industry.
Excellent customer service and communication skills.
Strong organisational and leadership abilities.
Good knowledge of workshop operations and service processes.
Ability to prioritise tasks and perform well under pressure.
Computer literacy, including workshop management systems and Microsoft Office.
Knowledge of Volvo Truck and Bus products/systems an advantage

What will you be doing

Supervise and support the Customer Service Representative (CSR) team to ensure excellent customer service.
Manage daily workshop and service reception operations.
Schedule customer appointments and coordinate with workshop staff to maximise efficiency.
Ensure customer enquiries and concerns are handled professionally and resolved promptly.
Monitor service quality and maintain Volvo standards for customer satisfaction.
Prepare and review service documentation, quotations, and invoices.
Build and maintain strong relationships with customers, fleet operators, and suppliers.
Coach, mentor, and develop team members to improve performance and productivity.
Monitor key performance indicators (KPIs) and implement continuous improvement initiatives.
Ensure compliance with company policies, health and safety regulations, and Volvo operational standards

What’s in it for you?

Competitive salary + bonus
25 days holiday raising to 30 days + bank holidays with service
Generous pension plan
Enhanced maternity/paternity/foster leave
Heathcare plan with access to dental insurance
many discounts for yourself, family and friends including High St retailers, trave/hotel, theme park days out, plus many more!
Ongoing training and professional development.
Career progression opportunities within the Volvo Truck & Bus network.

Ready for the next move?

If you are a motivated leader who is passionate about customer service and operational excellence, we would love to hear from you.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Apply Now

Refine Your Search

customer service supervisor jobs in newbold on avon, war

Customer Service Supervisor - Coventry

Retail Assistant Manager

Contact Centre Leader - Complaints

Senior Complaints Operations Leader

Wedding, Banqueting and Social Events Supervisor

Marquee Team Leader

Team Leader – Aspire Lounge - Birmingham Airport

Sr. Supervisor Customer Success

Supervisor/Manager Part-Time

Inbound Supervisor

Inventory Supervisor

Team Leader

Assistant Store Manager

Front Office Supervisor

Customer Service Team Leader

Venue and Bar Supervisor

Bar & Retail Supervisor

Food & Beverage Team Leader (110280-0826)

Retail Supervisor

Retail Assistant Sales Manager

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