Level 2 Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Customer Service Advisor
ArvatoConnect —Newcastle upon Tyne
- £24,785 a year
- Full-time
- Hybrid work
- Computer literacy
- In-person
- Communication skills
- Employee discount
- Life insurance
8d
Electricians Mate - Solar PV Installation
Springwell Electrical Ltd —Newcastle upon Tyne
- £35,000 a year
- 8 hour shift
- Electrical experience
- In-person
- Hand tools
Quick apply
5d
Short-term Temporary Team Member
NEXT —Newcastle upon Tyne
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
6d
Branch Assistant (Part time)
Ramsdens Financial Ltd —Newcastle upon Tyne
- Up to £13.65 an hour
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Waste and Recycling Labourer
Gateshead Council —Gateshead
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee discount
9d
Animal Care Assistant
RSPCA —Chester-le-Street
- Full-time
- Customer service
- Communication skills
10d
Yard Driver
BCA —Newcastle upon Tyne
- £12.91 an hour
- Employee assistance programme
- Employee discount
Quick apply
10d
Server
CQ Newcastle —Newcastle upon Tyne
- Part-time
- Serving
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
3d
Store Supervisor (Newcastle Upon Tyne)
Pop Mart UK —Newcastle upon Tyne
- £30,000 a year
- Weekend availability
- Customer service
- English
- Organisational skills
- Employee assistance programme
- Flexible schedule
Quick apply
Veterinary Care Assistant
PDSA —Gateshead
- £26,278 - £27,130 a year
- Weekend availability
- Cleaning
- Employee assistance programme
- Employee discount
7d
Onsite Service Assistant
Apogee Corp —Newcastle upon Tyne
- Monday to Friday
- Computer literacy
- Computer skills
- In-person
- Employee assistance programme
- Employee discount
Operational Finance Trainee
Infected Blood Compensation Authority —Newcastle upon Tyne
- £31,704 a year
- Full-time
- Presentation skills
- Communication skills
- Annual leave
1d
Room Attendant
Roomzzz —Newcastle upon Tyne
- £12.45 an hour
- Weekend availability
- Customer service
- Hotel
- Cleaning
- Store discount
- Employee discount
Part-Time Receptionist
ISS Facility Services —Newcastle upon Tyne
- Monday to Friday
- Microsoft Outlook
- Hotel
- Front desk
Quick apply
Customer Success Apprentice
Sage —Newcastle upon Tyne
- Microsoft Word
- Customer service
- Communication skills
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Warehouse Operative
gategroup —Newcastle upon Tyne
- £13.01 an hour
- Overtime
- Customer service
- English
- Quality control
- Free parking
- Annual leave
Quick apply
Bus Driver: Trainee Bus Driver (including Apprenticeship qualification)
Stagecoach —Newcastle upon Tyne
- £13.51 - £14.02 an hour
- Weekend availability
- Customer service
- No experience needed
- School
- Paid training
- Employee assistance programme
Lead Operator (Day Shift Manufacturing)
IPS Corporation —Newcastle upon Tyne
- Night shift
- ERP systems
- Continuous improvement
- Team management
Quick apply
10d
Steward (Level 2 Spectator Safety)
T3 Security Limited —Newcastle upon Tyne
- £15.07 an hour
- Part-time
- Management
- Customer service
- First Aid Certification
Quick apply
2d

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level 2 jobs near newcastle upon tyne, eng

Customer Service Advisor

ArvatoConnect -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£24,785 a year
8 days ago

Benefits

Company pension
Employee discount
Life insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Customer interaction
Communication skills

Full job description

Location: Stockbridge House (NE1 2HJ), Newcastle

Requirement: Full availability to attend on-site training from 7th September 2026 to 2nd October 2026 (Monday to Friday, 9am–6pm). Hybrid model (every Tuesday and Wednesday on-site) following successful completion of training.

Contract: Permanent Role

Start Date: 7th September 2026

Hours: 37.5 hours per week, core hours 8am–5:30pm, Monday to Friday (no weekend working). Flexibility to work outside normal office hours may be required.

Salary: £24,785 per annum

In a world where change is constant, we stand at the forefront of customer experience and business optimisation. We partner with forward-thinking organisations to reshape and reinvent how they connect with those who matter most. By delivering innovative, technology-led solutions, we create exceptional experiences that foster stronger connections, enhance loyalty, and drive growth.

We are committed to empowering our people and communities, building an inclusive and diverse culture, reducing our environmental impact, and creating a resilient supply chain.

The Role

Join us as a Hybrid Customer Service Advisor in our Apprenticeships and Skills helpline Team, where you’ll play a vital role in supporting Department for Education (DfE) customers. You’ll deliver outstanding service across inbound phone, webchat, and email channels, ensuring every interaction is handled with care, professionalism, and a passion for excellence..

What You’ll Do

Access and research information sought by callers quickly and accurately
Accurately collate and record caller information for use in management information reports
Assess caller needs either directly or as a referral and either meet these needs or refer to another agency or to a specialist
Provide tailored information, advice and guidance to help support customers make well informed decisions
Support with administrative tasks and ensure accurate data entry in IT systems
Stay informed on relevant policies, industry changes, and topical issues
Deliver specialist subject material and strategic skills support as appropriate
Maintain high standards of quality and adhere to all internal processes and guidelines

What you’ll bring to the table:

✅ Level 2 education (including Maths and English) – Essential

✅ Relevant experience working one-to-one with customers or target audiences

✅ Excellent telephone manner and strong verbal/written communication skills

✅ Strong listening skills and a professional, non-judgmental approach

✅ Ability to meet deadlines and achieve individual targets in a fast-paced environment

✅ IT literacy, including proficiency with Microsoft Office and other commercial software

✅ Commitment to continuous professional development and willingness to undertake further training

Knowledge of Apprenticeships, T Levels, and industry placements is desirable

Understanding of confidentiality, safeguarding, and the Data Protection Act

Experience providing technical support and guidance is an advantage

In return, we’ll offer you:

28 days holiday (including 8 public/bank holidays) plus the opportunity to purchase additional days off
Excellent on the job training and on-going core skills development
Life insurance and access to a company pension scheme (after qualifying period)
Exclusive staff discounts, enjoy savings with leading brands via our MyRewards programme, including retailers such as Apple, John Lewis, and M&S.
Access to a 24/7 online GP, mental health services, fitness programmes and more, available to you and your immediate family.
Vodafone Discount, receiving up to 15% off pay monthly plans for you and up to five friends or family members.
Monthly employee-voted awards to recognise your achievements
Unique career opportunities within this client partnership

Still like what you see? If want a role where you’re encouraged to be 100% you every day and you're happy with the following final points, get in touch and apply today!

You will be required to provide specific documentation in a timely manner to satisfy UK Right to Work checks
You must be based in the UK
You will need a quiet and comfortable ergonomic workstation when working remotely
Full availability during 3 week training required, this will be on site at Stockbridge House (NE1 2HJ)

Diversity & Inclusion Statement

It’s our differences that make our organisation stronger, and we work to ensure that all our colleagues’ voices are heard and that their aspirations are nurtured in a culture where people can grow and be 100% themselves every day, no matter their age, sex, gender, disability, ethnicity, sexuality, neurodiversity, or religion. Not only are we a Disability Confident Committed Employer, but we also believe in continuously strengthening our female talent, standing with the LGBTQI+ community and celebrating our multicultural workforce.

Work Location: Hybrid remote in Newcastle upon Tyne NE1 2HJ

Apply Now

Refine Your Search

level 2 jobs in newcastle upon tyne, eng

Customer Service Advisor

Electricians Mate - Solar PV Installation

Short-term Temporary Team Member

Branch Assistant (Part time)

Waste and Recycling Labourer

Animal Care Assistant

Yard Driver

Server

Store Supervisor (Newcastle Upon Tyne)

Veterinary Care Assistant

Onsite Service Assistant

Operational Finance Trainee

Room Attendant

Part-Time Receptionist

Customer Success Apprentice

IT Apprentice

Warehouse Operative

Bus Driver: Trainee Bus Driver (including Apprenticeship qualification)

Lead Operator (Day Shift Manufacturing)

Steward (Level 2 Spectator Safety)

I want to receive the latest job alerts for level 2 in newcastle upon tyne, eng

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