Support engineer, amazon robotics robotics delivery & packaging innovation Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Gateshead
- Full-time
- Computer Science
- Up to 50% travel
- Java
Electronic Engineers - all levels
Leonardo UK Ltd —Newcastle upon Tyne
- £37,400 - £84,955 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply
IT Delivery - Web Developer - IT4
Parkdean Resorts —Newcastle upon Tyne
- £60,000 a year
- Azure
- JavaScript
- Resort
- Store discount
- Employee assistance programme
Quick apply
Manufacturing Process Engineer - Assembly
Jaguar Land Rover —Whitley Bay
- £42,000 - £55,000 a year
- Engineering
- Communication skills
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Travel
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
Systems Engineer
Ericsson —Newcastle upon Tyne
- Oracle
- No degree
- Linux
Test Automation Engineer
Version 1 —Newcastle upon Tyne
- Full-time
- Java
- AWS
- JavaScript
- Employee assistance programme
- Employee discount
Quick apply
Platform Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- AWS
- Mentoring
Quick apply
Network Engineer
Aspire Technology Solutions —Gateshead
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- Scripting
- Computer networking
- Free parking
- Annual leave
Quick apply
Senior Test Engineer
Health Research Authority —Newcastle upon Tyne
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Java
- JavaScript
- AI
2d
Technical Support Engineer (Pre-sales & After-sales) – Battery Energy Storage Systems (BESS)
RelyEZ Energy Storage Cyprus Ltd —Newcastle upon Tyne
- £24,420.00 - £51,887.84 a year
- Full-time
- Spanish
- Schematics
- Engineering
- Flexitime
- Work from home
Quick apply
Software Engineer
Edun ltd —Newcastle upon Tyne
- £40,000 - £52,000 a year
- Full-time
- Hybrid work
- SQL
- APIs
- Python
- Work from home
Quick apply
5d
Field Operations Engineer - Middlesborough / Newcastle
Wifinity —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Driving
- Travel
- Annual leave
Quick apply
Customer Services Software Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
Automation Test Engineer
Turntide Technologies Inc —Gateshead
- Full-time
- Software development
- Communication skills
Quick apply
Dev Ops Engineer
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Newcastle upon Tyne
- Full-time
- DevOps
- Windows
- Java
- Annual leave
- Employee assistance programme
Test Solution Design Engineer
Leonardo UK Ltd —Newcastle upon Tyne
- £44,000 - £71,400 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
IT Delivery - Lead Cloud and Platform Engineer - IT1
Parkdean Resorts —Newcastle upon Tyne
- £60,000 - £75,000 a year
- Azure
- Resort
- Store discount
- Employee assistance programme
Quick apply

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support engineer, amazon robotics robotics delivery & packaging innovation jobs near newcastle upon tyne, eng

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Amazon UK Services Ltd. -
Gateshead

Apply Now

Job details

Full-time

Qualifications

System administration
Computer Science
Ansible
Java
Bash (Unix shell)
PHP
Bachelor's degree
Perl
Systems engineering
Computer networking
Ruby
Puppet
Linux
Root cause analysis
Chef
Python

Full job description

DESCRIPTION

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics (AR). We are a smart team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

We are seeking exceptional candidates who possess a blend of technical and customer-facing skills to successfully support the Packaging and Robotics technologies used in Fulfillment Centers. This job will require a unique combination of flexibility, troubleshooting, problem-solving skills, drive and ability to travel. As part of this team, candidates have the opportunity to work closely with Amazon fulfillment customers to contribute to the successful deployment and reliable operations of the Robotic Systems.

A successful candidate will have technical aptitude, a passion for hardware, broad troubleshooting skills, and a desire to work within an elite group at the leading edge of Amazon's Robotic systems engineering.

Key job responsibilities
**Provide on-site support for new product implementations, upgrades, routine hardware audits, and troubleshooting for advanced robotics systems.

**Partner with product development, manufacturing, and site-level reliability, maintenance, and engineering (RME) teams to maximize the performance of robotics systems

**Front line resolution of RME technical inquiries and escalations.

**Identify, analyze and resolve mechanical and system issues across the Packaging and Robtics Systems.

**Design and implement electro-mechanical tools and fixtures to support deployed and new products.

**Develop and implement proactive monitoring tools to measure the safety, reliability, and performance of robotics systems.

**Develop and implement diagnostic tools to minimize troubleshooting and machine downtime.

**Develop and implement preventative maintenance procedures and training content for advanced robotics systems.

**Lead on-site training sessions for on-site RME teams supporting Amazon operations.

**Develop and implement systems and processes for spare parts management.

**Conduct safety, ergonomic, and risk assessments on AR products and tools and preventative maintenance procedures.

**Produce daily and weekly reports on the safety, reliability, and performance of the products in the AR product suite.

**Provide requirements and “voice of the customer” feedback to development and support teams.

**Up to 50% travel expected

A day in the life
Field Hardware Support Engineers ensure site reliability teams maintain Packaging & Robotics systems through hands‑on testing, troubleshooting, and root‑cause analysis. They identify maintenance gaps, communicate risks, and develop mitigation strategies while collaborating with safety, hardware, and software teams. The role involves immersive field work to experience operator challenges firsthand, then driving engineering improvements that enhance system reliability driving innovation daily. Successful candidates will partner across disciplines to deliver practical solutions. We welcome those passionate about problem‑solving, and value diverse perspectives in advancing Amazon’s Packaging & Robotic maintenance worldwide each day contributing significantly.

BASIC QUALIFICATIONS

Bachelor's degree in Computer Science or other technical degree or related experience
Knowledge of networking fundamentals
Experience working in a 24/7 production environment
Experience in Linux systems administration and/or development
Experience working in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell

PREFERRED QUALIFICATIONS

Knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems
Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
Experience in network capture and systems troubleshooting
Experience building scripts, tooling, and automation for large-scale computing environments

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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support engineer, amazon robotics robotics delivery & packaging innovation jobs in newcastle upon tyne, eng

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Electronic Engineers - all levels

Applied AI Engineer – Prompting & Evaluation

IT Delivery - Web Developer - IT4

Manufacturing Process Engineer - Assembly

3rd Line Network Support Engineer

Systems Engineer

Test Automation Engineer

Platform Engineer

Network Engineer

Senior Test Engineer

Technical Support Engineer (Pre-sales & After-sales) – Battery Energy Storage Systems (BESS)

Software Engineer

Field Operations Engineer - Middlesborough / Newcastle

Customer Services Software Engineer

2nd Line Support Technician

Automation Test Engineer

Dev Ops Engineer

Test Solution Design Engineer

IT Delivery - Lead Cloud and Platform Engineer - IT1

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