Technical account Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

IT Support Technician
TEAM RH FITNESS LTD —Gateshead
- Up to £35,000 a year
- Computer networking
- In-person
- Communication skills
Quick apply
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Computer literacy
- Communication skills
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
- Sales
Quick apply
Investment Operations Assistant
RGH‑Global Limited —Newcastle upon Tyne
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Databases
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
Quick apply
Analyst: Application Testing
Norton Rose Fulbright —Newcastle upon Tyne
- Computer Science
- Software troubleshooting
- Engineering
Project Support - Data centres (Site Based)
Arcadis —Newcastle upon Tyne
- Continuous improvement
- SharePoint
- Communication skills
IT Support Technician (6 month FTC)
Ingersoll-Rand —Sunderland
- Temporary
- Travel
- Computer networking
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Sales & Logistics Administrator
Devine Chemicals Ltd —Consett
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
Quick apply
IT Services Assistant
EMG Solicitors —Durham
- Full-time
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
13d
Robotics Solutions Sales Executive
NEW APEX LTD. t/a SPARK EPoS —Gateshead
- £33,000 - £35,000 a year
- Full-time
- Sales
- Hotel
- Business development
Quick apply
1d
IT Support Technician (6 month FTC)
Ingersoll Rand —Sunderland
- Travel
- Computer networking
- Leadership
- Employee assistance programme
3d
Quality Assurance Auditor & Advisor
Animal and Plant Health Agency —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Part-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
7d
Tier III Support Technician
Elfab Limited —North Shields
- No degree
- Computer networking
- Communication skills
Quick apply
1d
IT Apprentice
QA Apprenticeships —Hexham
- £18,000 - £20,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- In-person
- Annual leave
7h
Analyst: Application Support
Norton Rose Fulbright —Newcastle upon Tyne
- SQL
- Continuous improvement
Performance, Assurance and Evidence Product Lead
Cabinet Office —Newcastle upon Tyne
- £57,204 - £68,558 a year
- Full-time
- Presentation skills
- Continuous improvement
- Communication skills
- Annual leave
7d
Senior Analyst: Application Support
Norton Rose Fulbright —Newcastle upon Tyne
- Continuous improvement
- Mentoring
Service Delivery Manager
OCS Group —Newcastle upon Tyne
- Team management
- Travel
- Computer skills
Quick apply
13d
Insurance Account Executive
Cover Pilot —Ryton
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Free parking
- Work from home
Quick apply
6h

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IT Support Technician

TEAM RH FITNESS LTD -
Gateshead

Quick apply

Job details

Permanent
Up to £35,000 a year

Qualifications

Technical troubleshooting
Desktop support
Incident management
Incident queue management
UK GDPR
Ticket management
General Data Protection Regulation (GDPR)
IT permissions management
Computer networking
System security
Communication skills
PowerShell scripting
PowerShell
Identity & access management

Full job description

IT Support Technician

Reports to: IT Operations and Business Technology Lead

Department: Operations

Location: On-site, Head Office

Employment type: Full-time

Salary: Up to £35,000 per annum

About Team RH

Team RH exists to cut through the myths of weight loss and replace them with tools that work — personalised targets, honest education and progress members can see, built on real member data rather than guesswork. Around the app sits a full commercial operation: a physical product range sold through wholesale, trade, retail B2B, D2C, e-commerce and export, alongside a fast-growing app subscription business.

We innovate, change quickly and hold each other to account. It shows in our members' results, the community we have created for our members, our business growth and the quality of our team. It's not just a pitch.

This isn't a standard corporate environment, and we're not looking to become one. We're owner-led, fast-paced and ambitious — decisions get made quickly, we expect the same pace and drive back, and we want someone who takes the initiative, gets things done and adds visible value rather than waiting to be told what to do.

Role Overview

As IT Support Technician, you'll keep the people, devices and systems behind a fast-moving business running day to day — from setting up workstations and supporting Microsoft 365 to managing identity and access and being the first port of call when something breaks.

You'll report to the IT Operations and Business Technology Lead within Operations, balancing hands-on support and ticket resolution with the improvement work that keeps our systems secure, well-documented and ready to scale.

You'll also take personal responsibility for working within our security and GDPR obligations — protecting team and member data, keeping our systems and interfaces secure, and handling personal information correctly in everything you touch.

Responsibilities

Own incidents and service requests end to end — raising, troubleshooting and resolving them independently and with prompt response
Keep stakeholders updated daily on outstanding work items and progress
Install, configure and troubleshoot both Apple and Microsoft-based workstations, Microsoft 365 applications, both on-site and remotely
Administer and review identity and access management in Microsoft Entra
Administer and support the business's tool platforms, covering both users and configuration
Maintain IT infrastructure and assets so every device is up to date, secure and working as expected — including stock and inventory of laptops, desktops, monitors and mobile devices
Monitor and improve asset and policy management across the infrastructure
Review and uphold security best practice across the business
Identify and deliver improvements across systems and processes, and document them clearly for both technical colleagues and non-technical internal customers
Get stuck into core business projects alongside the wider IT team — sharing what you know and picking up new skills as we grow

Skills and Experience

Essential

Demonstrable experience with hands-on desktop support, both on-site and remote
Proven experience managing and actioning service requests in a timely manner
Proficiency administering Microsoft 365 implementations
Ability to effectively identify, review, manage and prioritise multiple work items in a fast-paced environment
Self-starting and comfortable working without close direction — spotting what needs doing and getting on with it

Desirable

Understanding of core security fundamentals and effective security review of IT assets
Familiarity with PowerShell for queries and scripts (advantageous, not essential)
Understanding of IT networks in an office environment and effective review of communication between hardware and systems (advantageous, not essential)
Strong communication skills

Company Overview

At Team RH, we’ve made it our mission to educate people that pills, shakes and fad diets DON’T WORK and the key to long-term success is to fully understand nutrition. We work very hard at teaching this to our members in the most easy-to-understand way, without all of the big words that confuse beginners. To date, we have over 70,000 members using our app, because we genuinely put our customers first. We deliberately keep our prices as low as possible, so everyone can afford to change their lives. We refuse to release anything unless we know it’s 100% the best quality, and we don’t sell a plan that lets you lose a few pounds short-term, to then put it all back on again. We pride ourselves on being the last ‘diet’ you’ll ever try.

Quick apply

Refine Your Search

technical account jobs in newcastle upon tyne, eng

IT Support Technician

Customer Service Advisor

JUNIOR SALES ADVISOR

Investment Operations Assistant

JUNIOR SALES CONSULTANT

Analyst: Application Testing

Project Support - Data centres (Site Based)

IT Support Technician (6 month FTC)

Sales & Logistics Administrator

IT Services Assistant

Robotics Solutions Sales Executive

IT Support Technician (6 month FTC)

Quality Assurance Auditor & Advisor

Tier III Support Technician

IT Apprentice

Analyst: Application Support

Performance, Assurance and Evidence Product Lead

Senior Analyst: Application Support

Service Delivery Manager

Insurance Account Executive

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