Customer care coordinator Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Service Coordinator
RA Dalton Ltd —Crook
- £25,000 - £32,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Profit sharing
Quick apply
21h
Meeting and Events Sales Coordinator
Crowne Plaza Newcastle —Newcastle upon Tyne
- Full-time
- Customer service
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
B2B Support Coordinator - Customer Service - Medical Cannabis
Curaleaf International —Sunderland
- Full-time
- Data entry
- Life insurance
Quick apply
9d
Estates Administration Coordinator
The Auckland Project —Bishop Auckland
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Databases
- Free parking
- Annual leave
Quick apply
9d
Customer Service Coordinator - Pharmacy
Curaleaf International —Sunderland
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Life insurance
Quick apply
3d
Sales and business development coordinator
Durham Brewery —Durham
- £26,520 a year
- Full-time
- CRM software
- Sales
- Customer service
- Annual leave
Quick apply
Hire & Sales Coordinator
Nixon Hire —Newcastle upon Tyne
- £25,700 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
8d
Sales & Community Engagement Coordinator
Cornerstone Supported Housing Counselling Ltd —Bishop Auckland
- £15,423.20 a year
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
Business Development Coordinator
ASSA ABLOY —Durham
- CRM software
- Microsoft Office
- Business development
Apprentice Hire and Sales Coordinator
GAP Group —Newcastle upon Tyne
- £16,224 - £17,860 a year
- Full-time
- Sales
- Customer service
- Computer skills
- Annual leave
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Service Coordinator

RA Dalton Ltd
Crook

Quick apply

Job details

Permanent | Full-time
£25,000 - £32,000 a year
21 hours ago

Benefits

Free parking
Profit sharing
Private dental insurance
Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Logistics
Analysis skills
Transportation management systems
Organisational skills
Communication skills
Time management

Full job description

Job Title: Service Coordinator

Location: Unit 10c, Beechburn Industrial Estate, Crook, DL15 8RA

Company: RA Dalton Ltd

Salary Range: Competitive (based on experience)

Job Type: Full-Time, Permanent

Schedule: Monday to Friday

Work Location: In person

Benefits:

RA Dalton offers a competitive salary package along with additional benefits including:

Private medical insurance
Private dental insurance
Company Pension Plan
Bonus Scheme / Annual Profit-Sharing Scheme
Company Events
Free parking / On-site parking
Workwear provided
Training and development
Opportunities for professional growth

You will be part of a dynamic team that values collaboration, accuracy and a supportive working environment.

Job Description:

We are seeking a motivated and dependable Service Coordinator to join the RA Dalton team in Crook. In this role, you will play a key part in planning and scheduling maintenance, repairs and servicing activities, ensuring efficient use of resources and excellent service delivery to our clients. You will liaise closely with both clients and field engineers, manage the service calendar and respond proactively to changing priorities, helping to maintain high operational standards across our wastewater services.

Company Overview:

RA Dalton Ltd is the national leader in off-mains drainage solutions. While proud of our heritage as a family-run business, we continue to grow and innovate across the UK. Our employees are at the heart of everything we do, and this role offers the chance to join a dedicated, professional and friendly office team within a business that values quality, reliability, and teamwork.

General Responsibilities:

· Collaborate with the service team to plan and schedule maintenance, repairs, and servicing appointments for our clients.

· Efficiently manage and organise the service calendar to ensure optimal allocation of resources and minimise downtime.

· Communicate with clients to arrange suitable service appointment times and provide relevant information regarding the servicing process.

· Monitor service requests and prioritise urgent or time-sensitive tasks accordingly.

· Coordinate with field service engineers to ensure they have all the necessary information and resources for each appointment.

· Update and maintain the service database, documenting all relevant details related to service appointments, client information, and service history.

· Address any scheduling conflicts or unforeseen changes in a prompt and effective manner.

The duties outlined above are not intended to be exhaustive and may change as the needs of the department alter in line with current agendas.

Requirements & Skills:

· At least 2 years proven experience in a service scheduling, planning, or coordination role.

· Strong organisational skills with the ability to handle multiple tasks simultaneously.

· Excellent communication skills, both written and verbal, to interact with clients and internal teams effectively.

· Proficiency in using scheduling software, databases, and other relevant tools.

· Problem-solving aptitude to address unforeseen challenges in scheduling and adapt to changing circumstances.

· Attention to detail to maintain accurate records and provide precise information to the service team.

· A positive and proactive attitude, with the ability to work well under pressure.

How to Apply:

Are you a highly organised and detail-oriented professional with strong time management skills and the ability to thrive in a fast-paced environment? Do you enjoy coordinating schedules, managing priorities and ensuring the smooth delivery of services?

Join us as a Servicing Coordinator and play a crucial role in maintaining our commitment to excellence and customer satisfaction! Apply now and become a valued member of our dedicated team.

Please submit your CV and a cover letter outlining your relevant experience and why you believe you are the ideal candidate for the Service Coordinator position.

Send your application to: [email protected]

Join us at RA Dalton Ltd and play a key role in supporting our reputation for quality, reliability, and excellent customer service.

RA Dalton is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note: This job description is intended to convey information essential to understanding the scope of the Service Coordinator position and is not intended to be an exhaustive list of responsibilities or duties. The company reserves the right to modify the job description as required.

Job Types: Full-time, Permanent

Pay: £25,000.00-£32,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Private dental insurance
Private medical insurance

Experience:

service coordination: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in newcastle upon tyne, twr

Service Coordinator

Meeting and Events Sales Coordinator

B2B Support Coordinator - Customer Service - Medical Cannabis

Estates Administration Coordinator

Customer Service Coordinator - Pharmacy

Sales and business development coordinator

Hire & Sales Coordinator

Sales & Community Engagement Coordinator

Business Development Coordinator

Apprentice Hire and Sales Coordinator

Other jobs to consider

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