Director of operations Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Account Director
BidvestNoonan —Newcastle upon Tyne
- £80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Team management
Quick apply
14d
Assistant Director - Regional - North East and Yorkshire & Humber
Homes England —Elswick
- £85,862 - £100,140 a year
- Full-time
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
10d
Managing Director
Lucy Zodion —Newcastle upon Tyne
- Master's degree
- Business development
- Continuous improvement
Head of PFS Operations
Siemens Energy —Newcastle upon Tyne
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
Assistant Director of Legal and Governance
South Tyneside Council —South Tyneside
- £109,418 a year
- Full-time
Head of Production
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Whitley Bay
- £79,504 - £91,609 a year
- Full-time
4d
Mercedes-Benz Head of Business
Sytner —Sunderland
- Sales
12d
Head of Resources & Corporate Services
Moving On Durham —Durham
- From £43,000 a year
- Full-time
- Team management
- Human resources
- Recruiting
- Free parking
- Referral programme
Quick apply
16h
Business Manager to Regional Probation Director, North East
HM Prison & Probation Service —Ashington
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
Head of Commercial – Long Haul
Hays Travel —Sunderland
- Business development
- Leadership
- Analytics
11d
Technical Director - Regulated Utilities
GHD —Newcastle upon Tyne
- Hybrid work
- Business development
- Mentoring
- Leadership
- Annual leave
Business Development Director
TSG —Gateshead
- £0.01 - £80,000.00 a year
- Microsoft Powerpoint
- Azure
- Research
- Annual leave
- Employee assistance programme
Quick apply
Highways Regional Director - Scotland and England North
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Civil engineering
- Master's degree
- Business development
Business Development Director – Insurance
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Sales
- Salesforce
- Life insurance
Quick apply

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Assistant Director - Regional - North East and Yorkshire & Humber
Homes England —Elswick
Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or…
£85,862 - £100,140 a year
10d

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director of operations jobs near newcastle upon tyne, twr

Account Director

BidvestNoonan -
Newcastle upon Tyne

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Job details

Permanent | Full-time
£80,000 a year
14 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Contract management
Driving Licence
Account-based growth strategy development
Stakeholder collaboration
Client engagement
Stakeholder liaison
Management accounts preparation
Microsoft Office Suite
Cost control
Team management
Partnership building
Customer relationship management
Relationship management
Contracts
Management reporting

Full job description

About The Role

As our Account Director, you'll play an integral part of the team focusing being the operational lead on a national contract.

You'll manage a team of Regional and store based Soft Service Managers and related colleagues.

The contract is a soft service contract providing cleaning, landscaping, winter services and pest services. You will have commercial responsibility for the retention of the contract, organic growth of business whilst reporting on and providing an accurate account on the P&L on a monthly basis.

Key responsibility will be the retention and building upon existing relationships to expand business further and be responsible for compliance and safety of the contract and related colleagues and customers.

Deliverable SLA’s and KPIs are key to driving the contract and ensuring a quality service is provided at all times.

Key Responsibilities

Responsible for the delivery of the contract services at our clients contracts as detailed and agreed within the scope of contract between our Client and Bidvest Noonan.
Will be responsible for the development and implementation of all employee resources, processes, and procedures to ensure they are aligned with the details of the agreed contract with the Client.
Responsible for the standards of service delivery in line with the SLA as agreed with the client whilst providing across client sites by advising on SLAs, KPIs, objectives and projects.
Maintain and expand relationships with strategically important customers / build long term mutually beneficial partnerships with Key Customers
Escalation of any issues arising on the contract to the Director of Operations.
Lead and drive the Commercial performance for all accounts within the contract, ensuring invoices are issued and paid on time and resolving any queries the client may bring.
Ensure all necessary Industry and Client processes and procedures are in place and adhered to.
Be responsible for the Profit and Loss balance sheet for all aspects of the contract. All additional income, expenditure and unaccounted costs are to be controlled and reported on a monthly basis.
Preparation and delivery of monthly and quarterly client review presentations.
Establishes productive, professional relationships with key stakeholders in assigned customer accounts.
Coordinate the involvement of other stakeholders, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
Complete strategic customer account plans that meet company standards.
Drive innovative and scalable service solutions.
Interrogate management information systems which provide information to enable sound commercial judgement for decision making.
Provide support to the Director of Operations by advising on relationship issues and focuses needed from the team.
Identify issues or risks that will impact the contracts.
Action any changes or restructures required in line with legislation and Company procedures, ensure commercial accountants are fully aware of any monetary changes.
Ensure all contracts and sites comply with all policies and procedures contained in the Safety, Health, Environment and Quality procedures (IMS) and promote and make consistent use of the guidelines, processes, checklists, and forms contained within it.
Ensure all site files are compliant. Drive action plans and resolutions arising from SHEQ team audits, closing out any PIP's in a timely manner supporting Direct reports
Lead culture of Company CREDO and reward and recognition through the managing and development of processes to ensure employee retention and encourage appropriate attitudes and behaviours.

Qualifications and Experience required

Do you hold a valid driver’s license?
Do you have a Level 5 Management certificate or equivalent (or willing to work towards)?
Do you have advanced Microsoft Office Skills, including PowerPoint, Excel, Word, and Outlook?
Are you able to work flexibly in line with customer requirements?
Are you able to attend sites per all shift types on ad hoc basis to engage with ‘out of hours’ colleagues?
Can you travel nationwide throughout UK & Ireland?

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

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Refine Your Search

director of operations jobs in newcastle upon tyne, twr

Account Director

Assistant Director - Regional - North East and Yorkshire & Humber

Managing Director

Head of PFS Operations

Assistant Director of Legal and Governance

Head of Production

Mercedes-Benz Head of Business

Head of Resources & Corporate Services

Business Manager to Regional Probation Director, North East

Head of Commercial – Long Haul

Technical Director - Regulated Utilities

Business Development Director

Highways Regional Director - Scotland and England North

Business Development Director – Insurance

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