Program leader Work, Jobs in Newick, Esx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Weekend Youth Support Worker Permanent
The Amber Foundation —Ockley
- £11,904.56 a year
- Part-time
- Experience working with children
- Conflict management
- Mentoring
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Team Leader
Venture Hotels - BRA_304 —Maresfield
- Part-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Group, Conference and Events Sales Executive
Hilton —Brighton
- £26,480 a year
- Full-time
- Sales
- Hotel
- Computer skills
- Employee stock purchase plan
- Annual leave
Fitness Instructor
Wave Active Limited —Lewes
- £13,255.39 a year
- Part-time
- Sales
- Computer literacy
- Microsoft Office
- Free parking
- Employee discount
Quick apply
5d
Mental Health Service Manager - East Sussex
Venture People —Eastbourne
- £37,690 - £43,075 a year
- Full-time
- Team management
- Budgeting
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
12d
HRBP (FTC - 10 months)
AXA —Redhill
- Hybrid work
- Recruiting
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Senior Business Operations Manager
Unity Technologies Canada Company —Brighton
- £109,800 - £168,500 a year
- English
- AI
- Analytics
- Annual leave
- Employee assistance programme
6d
Mental Health Team Leader - West Sussex (Female Only)
Venture People —Brighton and Hove
- £30,534.40 - £31,595.20 a year
- Full-time
- Computer literacy
- Team management
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
HPC Services Team Leader
Viridien —Haywards Heath
- Full-time
- DevOps
- Mentoring
- Scripting
- Annual leave
Operations Manager
Brighton Harbour Hotel —Brighton
- Up to £45,000 a year
- Full-time
- Hotel
- Employee assistance programme
Quick apply
Professional Veterinary Affairs Manager UK & Ireland (175066)
Colgate-Palmolive —Surrey
- £70,650 - £78,500 a year
- Doctoral degree
- Sales
- Business development
Director of Marketing
Caremark Limited —Worthing
- £100,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
Senior HR Business Partner
Air Partner —Gatwick Airport
- £55,000 - £65,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Annual leave
- Employee assistance programme
Kitchen Team Leader
Pub & Social - BRA_202 —Uckfield
- Part-time
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Catering Team Leader
PGL Travel —Hailsham
- £29,888.31 a year
- Management
- Leadership
- Annual leave
- Employee assistance programme
Client Advisor
Marsh —Haywards Heath
- Full-time
- Hybrid work
- Organisational skills
Drinking Water Safety Plan Analyst
SES Water —Redhill
- £34,000 - £36,000 a year
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Customer Care Professional- Commercial & Merchant Servicing (Start date: November 2026)
American Express —Brighton
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Life insurance
3d
Billing Team Manager
SES Business Water —Redhill
- £43,000 - £45,500 a year
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

program leader jobs in newick, esx

Sr.Dir,Patient Experience

Weekend Youth Support Worker Permanent

Team Leader

Group, Conference and Events Sales Executive

Fitness Instructor

Mental Health Service Manager - East Sussex

HRBP (FTC - 10 months)

Senior Business Operations Manager

Mental Health Team Leader - West Sussex (Female Only)

HPC Services Team Leader

Operations Manager

Professional Veterinary Affairs Manager UK & Ireland (175066)

Director of Marketing

Senior HR Business Partner

Kitchen Team Leader

Catering Team Leader

Client Advisor

Drinking Water Safety Plan Analyst

Customer Care Professional- Commercial & Merchant Servicing (Start date: November 2026)

Billing Team Manager

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