It administrator Work, Jobs in Newmains, Nlk (with Salaries)

Helpdesk Administrator
Stein Group Limited —Hamilton
- Up to £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
9d
Experienced Technical/Engineering Helpdesk Administrator
Stein Group Limited —Hamilton
- Up to £28,000 a year
- Full-time
- Accounting
- In-person
- Communication skills
Quick apply
9d

Discover related jobs

Based on your search for it administrator jobs.

Retail Area Support Officer
OCS Group —Holytown
As a Retail Area Support Officer, you’ll play a key role in maintaining a safe and secure environment for customers, staff, and stock across multiple retail…
£13.40 an hour
Quick apply
Front Office Receptionist
Advertise It —Hamilton
Our goal is to provide our customers with successful methods and superb techniques that will exceed their expectations which will ultimately enhance their sales…
Quick apply

I want to receive the latest job alerts for it administrator in newmains, nlk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it administrator jobs near newmains, nlk

Part Time Administrator jobs in Milton Keynes

Office Administrator jobs in Edgware Ha8

Helpdesk Administrator jobs in Watford

Helpdesk Administrator jobs in Birmingham

Helpdesk Administrator jobs in Keighley

Helpdesk Administrator jobs in Manchester

School Administrator jobs in Leeds

School Administrator jobs in Worcester

Helpdesk Administrator jobs in Oxford

School Administrator jobs in Wakefield

Part Time Administrator jobs in Aylesbury

Administrator jobs in Pontypridd

Helpdesk Administrator jobs in Lancaster

Helpdesk Administrator jobs in Bristol

Helpdesk Administrator

Stein Group Limited
Hamilton

Quick apply

Job details

Full-time
Up to £26,500 a year
9 days ago

Benefits

Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Stakeholder liaison
Internal department liaison
Technical support
Task prioritisation
Customer support
Customer interaction
Appointment scheduling
Communication skills
Project progress tracking
Time management

Full job description

Job Title: Helpdesk Administrator

Job Overview:
We are looking for a proactive and customer-focused Helpdesk Administrator to join our team. In this role, you will be responsible for liaising with clients, organizing appointments, appointing engineers, and ensuring that each project runs smoothly from start to finish. Your strong communication skills, attention to detail, and ability to coordinate multiple tasks will be essential in providing excellent customer service and ensuring timely and successful project delivery.

Key Responsibilities:

Serve as the primary point of contact for clients, ensuring clear communication regarding appointments, project updates, and requirements.
Coordinate and schedule appointments between clients and engineers, ensuring availability and efficient use of resources.
Work closely with engineers to ensure they are assigned to the correct tasks, with all necessary project details and requirements provided.
Ensure that projects run smoothly by monitoring schedules, resolving scheduling conflicts, and managing any issues that may arise.
Provide clients with regular updates on the status of their projects, ensuring they are informed at every stage of the process.
Maintain accurate records of all client interactions, appointments, and engineering assignments within the helpdesk system.
Handle customer inquiries, concerns, and feedback in a professional and timely manner, escalating issues when necessary.
Collaborate with internal teams to ensure all project requirements are met, including resource allocation and technical support.
Assist with troubleshooting any issues that arise during the appointment scheduling or project execution process.
Ensure compliance with company policies, safety regulations, and client-specific requirements.

Qualifications:

Previous experience in a customer service, helpdesk, or administrative role essential, preferably in a technical or engineering environment.
Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
Strong verbal and written communication skills, with the ability to interact professionally with clients and internal teams.
Ability to work independently and as part of a team to meet project deadlines.
Experience with helpdesk software or scheduling tools is a plus.
A proactive attitude with a focus on problem-solving and ensuring customer satisfaction.
Ability to remain calm under pressure and manage multiple tasks simultaneously.
Basic technical understanding of engineering or service-related projects is a plus but not essential.

Job Type: Full-time

Pay: Up to £26,500.00 per year

Benefits:

Company pension
On-site parking

Experience:

customer service, helpdesk, or administrative role: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

it administrator jobs in newmains, nlk

Helpdesk Administrator

Experienced Technical/Engineering Helpdesk Administrator

Discover related jobs

I want to receive the latest job alerts for it administrator in newmains, nlk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected