Complaints manager Work, Jobs in Newton Solney, Dby (with Salaries)

Logistics Support Manager
HealthNet Homecare —Swadlincote
- £37,440 a year
- Full-time
- Customer service
- Computer literacy
- Team management
- Employee assistance programme
- Employee discount
Sterility Assurance Manager
Sciensus —Burton-On-Trent
- Continuous improvement
- No degree
- Annual leave
- Life insurance
Quick apply
Hotel Manager
Vira International Ltd —Derby
- £35,000 - £40,000 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
Quick apply
10d
HMP Foston Hall - Business Administrator
Ministry of Justice —Derby
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
12d
Customer Liaison Officer
Network Plus —Alfreton
- Customer service
- Supervising experience
- Leadership
Quick apply
Guest Services Manager - Food and Beverage
Newton Country House Hotel —Newton Solney
- Up to £26,700 a year
- Full-time
- Hospitality
- English
- Hotel
- Free parking
Quick apply
11d
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
Line Operator
Nestlé —Tutbury
- £41,842.92 a year
- 12 hour shift
13d
Housing Officer - Derby
Serco Plc —Derby
- £29,250 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Strategic Housing Specialist Fosse Way
Ministry of Justice —Leicester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
9d
Customer Retention & Support Advisor
Eakin Healthcare —Nottingham
- £26,719 a year
- 8 hour shift
- Hybrid work
- Customer service
- Travel
- Business
- Referral programme
Quick apply
Senior Operational Leader - Ilkeston
Department for Work and Pensions —Ilkeston
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Operations Manager
The Regent Health Club & Spa —Long Eaton
- From £35,000 a year
- Weekend availability
- First Aid Certification
- In-person
- Leadership
- Gym membership
Quick apply
1d
Probate Team Manager
Right Legal Group —Chaddesden
- £40,000 - £50,000 a year
- Monday to Friday
- Hybrid work
- Driving
- Leadership
Quick apply
6d
Bailiff Manager
HM Courts and Tribunals Service —Nottingham
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Travel
- Annual leave
3d
Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
5d
Assistant Operations Manager
Ashbourne Community Transport —Ashbourne
- £29,000 - £35,000 a year
- Weekend availability
- In-person
- Leadership
- Sick pay
Quick apply
3d
Customer Service Advisor
Eakin Healthcare —Nottingham
- £26,719 a year
- 8 hour shift
- Hybrid work
- Customer service
- Travel
- Business
- Free parking
- Referral programme
Quick apply
11d
HMP Nottingham - Support Services Administration
Ministry of Justice —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
11d
Capital Account Manager
Steris —Leicester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply

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Logistics Support Manager

HealthNet Homecare -
Swadlincote

Apply Now

Job details

Full-time
£37,440 a year

Benefits

Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Customer service
Computer literacy
Supply chain
Logistics
Quality management
Team management
Leadership
Communication skills
Negotiation

Full job description

HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most.

Supporting over 240,000 patients across a wide range of therapy areas, our experienced teams work with individuals living with both rare and common conditions. Our mission is to make patients' lives easier by providing safe, high-quality care every step of the way.

We are currently looking for a Driver Support Manager

If you are passionate about making a real difference and are looking for a role with purpose, where your work has a positive impact on patients' everyday lives, we would love to hear from you.

Main Responsibilities

To contribute to the growth and success of the Company by leading a team of Logistic Support Administrators, ensuring KPIs and quality standards are achieved, supporting recruitment and performance management, and maintaining strong relationships with delivery partners in a fast-paced environment.

Manage and lead the Driver Support function to achieve service level targets.
Manage relationships with partner delivery companies.
Work with internal stakeholders to communicate delivery-related updates and issues.
Lead, motivate and coach team members to ensure maximum performance.
Assist in the recruitment of Driver Support colleagues.
Provide training, support and performance feedback.
Assist the Patient Services Manager in managing daily workload and resources.
Ensure compliance with departmental KPI targets.
Monitor call flows and administration workflow to maintain service levels.
Plan holidays, breaks and training to maintain adequate staffing levels.
Adhere to all HR, security and company procedures.
Handle escalated customer calls professionally.
Identify opportunities to improve business processes.
Capture, record and resolve customer complaints.

What experience and skills are we looking for?

Key holder responsible for opening/closing of site.
Excellent written and verbal communication skills.
Computer literacy.
Minimum 12 months in a Customer Service Environment at a supervisory level.
Proven track record of achieving activity targets.
Experience of Quality Management Standards.

Qualifications

Supply chain related qualification (Desirable).

Personal Skills & Qualities

Ability to develop and sustain a professional logistics function.
Strong negotiation and communication skills.
Strong team management skills.
Self-motivated and dedicated approach.
Proactive and motivated when responding to new challenges.

What we offer

Competitive salary structure.
25 days holiday + bank holiday.
Pension Scheme.
Ongoing training and development.
Professional registration fees paid.
Employee Assistance Programme including 24/7 access to remote GP appointments.
Refer a friend scheme.
Uniform provided.
Eyecare Vouchers.
Perks and benefits via Perkbox.
Long service awards.

Please note: Due to the volume of applications we receive, we may not be able to respond to all applicants individually. If you are selected for interview, we will be in touch.

Apply Now

Refine Your Search

complaints manager jobs in newton solney, dby

Logistics Support Manager

Sterility Assurance Manager

Hotel Manager

HMP Foston Hall - Business Administrator

Customer Liaison Officer

Guest Services Manager - Food and Beverage

Customer Care Co-ordinator

Line Operator

Housing Officer - Derby

Strategic Housing Specialist Fosse Way

Customer Retention & Support Advisor

Senior Operational Leader - Ilkeston

Operations Manager

Probate Team Manager

Bailiff Manager

Customer Service Specialist - Desk Based

Assistant Operations Manager

Customer Service Advisor

HMP Nottingham - Support Services Administration

Capital Account Manager

I want to receive the latest job alerts for complaints manager in newton solney, dby

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