Senior operations analyst Work, Jobs in Newtownabbey, Ant (with Salaries)

Senior Business Analyst
AgentWise Business Solutions —Bangor
- £3,300 - £3,900 a month
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Free parking
Quick apply
5d
Senior Business Analyst
Pilger Client Operations Group —Bangor
- £3,900 - £4,600 a month
- Full-time
- Microsoft Excel
- Data analysis skills
- English
- Free parking
Quick apply
5d
Customer Operations Analyst - Elevate Programme - Belfast - starting 10th August 2026
Vantage Point —Belfast
- Hybrid work
- Continuous improvement
- Mentoring
- Organisational skills
- Paid training
Entity Data Management Analyst - Elevate Programme - Belfast - starting 10th August 2026
Vantage Point —Belfast
- Full-time
- Hybrid work
- Mentoring
- Communication skills
Delta One Middle Office Senior Analyst
Citi —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Employee assistance programme
- Employee discount
Senior Business Analyst - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
ETD Operations Analyst 1
TP ICAP —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Securities & Derivatives Analyst (Intermediate Level)
Citi —Belfast
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Reconciliation and Proofing Senior Analyst
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Employee assistance programme
- Employee discount
Client Lifecycle Onboarding Analyst 1
TP ICAP —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
UNPAID VOLUNTEER - Accounting Officer (UK-based candidates)
Digital Technology Institute for Development (DTID) —Belfast
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Junior Service Desk Analyst
System C —Belfast
- Full-time
- Customer service
- Communication skills
- Time management
12d
Derivative Settlements Operations – Product Development (Vice President)
Citi —Belfast
- Full-time
- Hybrid work
- AI
- Communication skills
- Banking
- Employee assistance programme
- Employee discount
HR Compliance Regulatory Management Senior Analyst
Citi —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Communication skills
- Employee assistance programme
- Employee discount
5d
Transaction Monitoring Implementation -Markets NFR - VP
Citi —Belfast
- Full-time
- Leadership
- Communication skills
5d
Lead Officer for Building Energy Management Systems (BEMS)
Education Authority —Antrim
- £56,677 - £59,855 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Business
2d
Applications Support Senior Analyst - Assistant Vice President
Citi —Belfast
- Weekend availability
- Hybrid work
- Oracle
- Java
- SQL
- Annual leave
- Employee assistance programme
6d
Reconciliation Intermediate Analyst
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
12d
Senior Solicitor, Corporate/Commercial (Digital Legal Delivery)
Herbert Smith Freehills —Belfast
- Full-time
- Supervising experience
- Project management
- Contracts
Senior Data Privacy Analyst
Citi —Belfast
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- No degree
- Annual leave
- Employee assistance programme

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Senior Business Analyst

AgentWise Business Solutions
Bangor

Quick apply

Job details

Permanent | Full-time
£3,300 - £3,900 a month
5 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Jira
Business Management
Power BI
Microsoft Excel
Operations management
Business analysis
Business processes
Visio
English
Analysis skills
Project management
Confluence
Business requirements
Business
Requirements gathering
Leadership
Communication skills

Full job description

About the Role:

Bangor is home to a growing professional services and business support sector, and at AgentWise Business Solutions, we help organisations improve processes, make informed decisions, and deliver better outcomes.

We are looking for a Senior Business Analyst who can evaluate complex business requirements, identify operational improvements, and translate stakeholder needs into practical solutions.

You will work across business functions, client projects, and technology initiatives, helping teams understand current challenges, define future processes, and implement changes that deliver measurable value.

Why Work With Us?

The Environment:

Our office is based at the Signal Centre in Bangor, a professional business location with access to local commercial networks and modern workplace facilities.

Strategic Impact:

You will contribute to important business decisions, transformation initiatives, and client engagements rather than focusing only on administrative analysis.

Project Variety:

You will work across operational improvement, service delivery, digital transformation, customer experience, reporting, and business process projects.

Professional Growth:

You will have opportunities to strengthen your skills in stakeholder management, process modelling, requirements analysis, project delivery, and change implementation.

Key Responsibilities:

Business Requirements Analysis:

Engage with stakeholders to understand business needs, operational challenges, project objectives, and expected outcomes.

Process Improvement:

Review existing processes, identify inefficiencies, and recommend practical improvements that support productivity, service quality, and cost control.

Stakeholder Management:

Facilitate meetings, workshops, and interviews with internal teams, clients, suppliers, and project stakeholders.

Requirements Documentation:

Prepare clear business requirements, functional specifications, process maps, user stories, acceptance criteria, and supporting documentation.

Solution Evaluation:

Assess proposed systems, process changes, and service improvements to determine whether they meet business and user requirements.

Data Analysis:

Review operational data, performance reports, customer feedback, and financial information to identify trends and support decision-making.

Project Support:

Work closely with project managers, technical teams, and operational departments throughout planning, implementation, testing, and delivery.

Change Impact Assessment:

Evaluate how proposed changes may affect teams, systems, customers, procedures, and business performance.

Business Case Development:

Support the preparation of business cases by documenting expected benefits, implementation costs, risks, assumptions, and resource requirements.

Testing Support:

Assist with user acceptance testing, defect reviews, process validation, and confirmation that delivered solutions meet approved requirements.

Performance Measurement:

Define practical performance indicators and help teams measure the results of implemented changes.

Risk Identification:

Identify operational, technical, commercial, and implementation risks and recommend appropriate mitigation actions.

Reporting:

Prepare concise reports, analysis summaries, recommendations, and presentations for management and client stakeholders.

Mentoring:

Provide guidance to junior analysts and support colleagues in developing consistent analysis and documentation standards.

What We Are Looking For:

Experience:

At least 5 years of experience in business analysis, process improvement, management consulting, project delivery, or a related professional role.

Education:

A degree in Business Management, Information Systems, Finance, Economics, Operations Management, or a related discipline is preferred.

Business Analysis Knowledge:

Strong understanding of requirements gathering, process mapping, gap analysis, stakeholder management, business cases, and change impact assessment.

Analytical Skills:

Ability to interpret complex information, identify patterns, challenge assumptions, and develop evidence-based recommendations.

Tools:

Experience with Microsoft Excel, Power BI, Visio, Jira, Confluence, or similar analysis and project management platforms is preferred.

Documentation Skills:

Ability to produce clear business requirements, process diagrams, reports, presentations, and implementation documentation.

Communication Skills:

Strong spoken and written English is required, together with the confidence to communicate with senior stakeholders and client representatives.

Leadership Skills:

Ability to guide workshops, coordinate analysis activities, influence decisions, and support less-experienced team members.

Organisation:

Ability to manage multiple priorities, meet project deadlines, maintain accurate documentation, and work effectively with limited supervision.

Mindset:

You are analytical, commercially aware, and solutions-oriented. You challenge unclear requirements, take ownership of complex problems, and focus on delivering improvements that create measurable business value.

Pay: £3,300.00-£3,900.00 per month

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

senior operations analyst jobs in newtownabbey, ant

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Senior Business Analyst

Customer Operations Analyst - Elevate Programme - Belfast - starting 10th August 2026

Entity Data Management Analyst - Elevate Programme - Belfast - starting 10th August 2026

Delta One Middle Office Senior Analyst

Senior Business Analyst - Assistant Vice President

ETD Operations Analyst 1

Securities & Derivatives Analyst (Intermediate Level)

Reconciliation and Proofing Senior Analyst

Client Lifecycle Onboarding Analyst 1

UNPAID VOLUNTEER - Accounting Officer (UK-based candidates)

Junior Service Desk Analyst

Derivative Settlements Operations – Product Development (Vice President)

HR Compliance Regulatory Management Senior Analyst

Transaction Monitoring Implementation -Markets NFR - VP

Lead Officer for Building Energy Management Systems (BEMS)

Applications Support Senior Analyst - Assistant Vice President

Reconciliation Intermediate Analyst

Senior Solicitor, Corporate/Commercial (Digital Legal Delivery)

Senior Data Privacy Analyst

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