Customer service representative Work, Jobs in Newtownards, Dow (with Salaries)

Customer Service
Teleperformance —Newtownards
- Up to £27,976 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
- Referral programme
Customer Service Specialist - Part Time
Teleperformance —Newtownards
- £13 - £45 an hour
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
- Referral programme
Customer Service Specialist - Outbound (onsite role)
Teleperformance —Newtownards
- £26,436.80 a year
- Full-time
- In-person
- Annual leave
- Employee discount
Customer Service Assistant
B&M Retail —Bangor
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5d
Customer Service Advisor
GLL —Belfast
- £28,022.69 a year
- Full-time
- Customer service
- Cash handling
- Communication skills
12d
Customer Service Advisor (Ecommerce Brand)
Kubbi —Carryduff
- £24,000 - £26,000 a year
- Full-time
- Microsoft Word
- Customer service
- No experience needed
- Free parking
- Employee discount
Quick apply
10d
Customer Service Advisors
Decora —Lisburn
- £13 an hour
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Free parking
- Store discount
Quick apply
13d
Community and Member Service Executive
Glandore —Belfast
- £28,000 - £30,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Store discount
- Health & wellbeing programme
Quick apply
5d
Customer Service Advisor
Teleperformance —Belfast
- £27,976 a year
- Weekend availability
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
- Referral programme
Customer Service Advisor
Cromwell Group —Belfast
- Full-time
- Hybrid work
- Sales
- Customer service
- Salesforce
- Annual leave
- Sick pay
Customer Support Associate
Finastra —Bangor
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Coordinator
Cardiac Services NI —Belfast
- Sales
- Customer service
- Administrative experience
Quick apply
Customer Service Advisor – Shopping Centre Branches
Danske Bank —Belfast
- From £25,000 a year
- Part-time
- Hospitality
- Customer service
- Communication skills
6d
Customer Care Representative
Mediahuis —Belfast
- Full-time
- Management
- Customer service
- Care experience
- Free parking
- Annual leave
8d
Customer Service Advisor
TrustFord —Mallusk
- From £13.52 an hour
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee discount
6d
Customer Service Representative
Survitec Group Limited —Dunmurry
- Hybrid work
- Employee assistance programme
Customer Services Advisor
Halfords —Belfast
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Customer Service Assistant
Lexington Catering —Belfast
- £16,523 a year
- Part-time
- Customer service
- Communication skills
Quick apply
Customer Service Advisor - 12 Months Fixed-Term Contract
TrustFord —Moneyreagh
- From £13.52 an hour
- Temporary
- Customer service
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Customer Service Advisor (12 Month FTC)
Brenntag UK Limited —Belfast
- Customer service
- Microsoft Office
Quick apply

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Customer Service

Teleperformance -
Newtownards

Apply Now

Job details

Full-time
Up to £27,976 a year

Benefits

Cycle to work scheme
Company pension
Employee discount
Referral programme

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

Overview:

Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small?

If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities!

Why work with us?

Up to £27,976.00 annual salary (monthly pay)
HYBRID working options - save on commuting costs with only 2 day’s in the office each week.
We invest in training and give you all the tools you need to succeed
Work with experienced, supportive colleagues in a fast paced environment where all ideas matter
We’re committed to creating an inclusive, diverse working environment where everyone is valued and appreciated

Watch this video to see what its like to work for TP in Newtownards!

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Details

Start date: TBC
Location: Natwest, Newtownards
Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Mon - Sun
Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

Please be advised that you will have to complete a face to face interview via teams

Firstly, what you get from us!

Perks at Work – Savings Discounts / Free Online Classes
Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
Critical Illness – up to £10,000
Cycle to Work Scheme
Eyecare support voucher
Holiday Purchase Scheme
Length of Service Awards
Workplace Pension
Monthly Inspire Awards – For the best of the best
Refer-A-Friend earns up to £1,200 for you
Monthly Wellbeing Webinars
Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you'll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

Supporting the bank’s way of working to help as many customers as possible
Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you'll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

We’re also looking for you to demonstrate:

Excellent communication skills, both verbal and written
A background of working within a regulatory environment
Good technology skills with the ability to use Microsoft Office
A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Apply Now

Refine Your Search

customer service representative jobs in newtownards, dow

Customer Service

Customer Service Specialist - Part Time

Customer Service Specialist - Outbound (onsite role)

Customer Service Assistant

Customer Service Advisor

Customer Service Advisor (Ecommerce Brand)

Customer Service Advisors

Community and Member Service Executive

Customer Service Advisor

Customer Service Advisor

Customer Support Associate

Customer Service Coordinator

Customer Service Advisor – Shopping Centre Branches

Customer Care Representative

Customer Service Advisor

Customer Service Representative

Customer Services Advisor

Customer Service Assistant

Customer Service Advisor - 12 Months Fixed-Term Contract

Customer Service Advisor (12 Month FTC)

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