Customer experience specialist Work, Jobs in North Ferriby, Ery (with Salaries)

Portal Support Specialist
CPM Holdings, Inc. —Brough
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
Product Support Specialist
The Good Travel Collective —Hessle
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
11d
Business Intelligence Analyst
Advantage Finance Ltd —Grimsby
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
4d
Sales & Administration Assistant
Sandhams Wine Merchants —Market Rasen
- From £35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Customer Assistant
Lidl —Brough
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
10d
Customer Facing & Order Management Representative
Essity —Willerby
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Senior Customer Service Advisor
Barclays —Kingston upon Hull
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Data Protection Sales Support Executive
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Sales
- Business development
- Organisational skills
Quick apply
7d
Communications Specialist
Acis Group —Gainsborough
- £30,000 a year
- Full-time
- Social media management
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Product Marketing Manager (SaaS)
HBP Group —North Ferriby
- £34,000 - £38,000 a year
- Full-time
- Hospitality
- Analysis skills
- Driving
Quick apply
10d
Operational Support Officer
HM Courts & Tribunal Service —Kingston upon Hull
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
1d
Area Site Technician - East Ridings & North Yorkshire
City Facilities Management (UK) —Kingston upon Hull
- £41,324 a year
- Full-time
- Maintenance
- Bakery
- Driving
- Employee discount
Area Sales Executive
WeBuyAnyCar —Kingston upon Hull
- £28,200 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Place Planning Specialist
North Lincolnshire Council —Scunthorpe
- £47,181 - £51,356 a year
- Full-time
- Project management
- Leadership
- Communication skills
- Relocation assistance
- Annual leave
1d
Managed Services Solutions Specialist
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Sales
- Organisational skills
- IT
Quick apply
Customer Service Representative
AAK International —Kingston upon Hull
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Trainee Dynamics 365 Business Central Service Desk Analyst
HBP Group —Scunthorpe
- £25,000 - £27,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick apply
4d
Client Solutions Specialist
DNA Payments —Kingston upon Hull
- Employee assistance programme
Quick apply
IT Support Assistant
GEV Wind Power —Hessle
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Analysis skills
- Free parking
- Annual leave
Quick apply
Data Protection Solutions Sales Executive
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Sales
- Business development
- Organisational skills
Quick apply

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customer experience specialist jobs near north ferriby, ery

Portal Support Specialist

CPM Holdings, Inc. -
Brough

Quick apply

Job details

Full-time

Benefits

Annual leave

Qualifications

SQL
Analysis skills
Bachelor's degree
Wireframing
Milling
IT
Business
Figma

Full job description

About CPM

CPM Holdings is a global provider of engineered process equipment and technology solutions serving a wide range of industries, including animal nutrition, oilseed processing, food production, renewable energy, biomass, and advanced material processing. In addition, we support sectors such as pet food, packaging, ethanol, wood processing, and corn wet milling. Recognized worldwide for our expertise in pelleting, particle size reduction, and automation technologies, CPM operates across North America, Europe, and Asia with a team of more than 1,200 employees.

Portal Support Specialist

We are seeking an enthusiastic and solution-focused Portal Support Specialist to play a key role in the continued growth and optimization of our digital commerce platform. Working closely with the Product Owner, based in the Netherlands, you will help shape platform enhancements, test newly developed functionality, and support internal users while occasionally assisting customers.

This position offers the opportunity to work with a diverse group of stakeholders, including IT professionals, external development partners, and business teams. While the wider team is geographically dispersed, the role follows a hybrid working model based at our Brough office.

Key Responsibilities- What will you do?

Contribute to discussions around new feature requests, business requirements, and workflow improvements.
Collaborate with stakeholders to identify opportunities to enhance user experience and platform efficiency.
Monitor platform performance and analyze user behavior to support data-driven decision making.
Assist in translating business needs into clear requirements through research, wireframes, and process mapping.
Conduct user acceptance testing (UAT) for new releases and enhancements.
Investigate, document, and escalate technical issues while partnering with development teams to implement solutions.
Act as the primary contact for portal-related support queries from internal teams and, when required, external customers.
Troubleshoot system issues independently and communicate resolutions clearly to stakeholders.
Develop and maintain onboarding materials, user guides, and process documentation.

Job Requirements- What do you need?

Previous experience in a business support, systems support, or e-commerce-related position.
A proactive approach with a passion for continuous improvement.
Strong analytical and problem-solving capabilities.
Ability to manage multiple priorities and work effectively with cross-functional teams.
Experience testing digital platforms or software applications would be advantageous.
Keen attention to detail and a commitment to delivering high-quality user experiences.
Eagerness to learn, develop new skills, and take ownership of challenging projects.
Living and working rights in the UK.

Experience:

Minimum of 2 years' experience in a relevant support, e-commerce, digital platform, or IT-related role.
Experience using wireframing or prototyping tools such as Figma is beneficial.
Exposure to SQL and ERP environments, ideally SAP Business One.
Bachelor's degree in Business, Information Systems, User Experience, Digital Technology, or a related discipline, or equivalent practical experience.

Want to know more?
To learn more about this opportunity, please contact Cherise Mouton at [email protected].

#LI-CM1

CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.

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Refine Your Search

customer experience specialist jobs in north ferriby, ery

Portal Support Specialist

Product Support Specialist

Business Intelligence Analyst

Sales & Administration Assistant

Customer Assistant

Customer Facing & Order Management Representative

Senior Customer Service Advisor

Data Protection Sales Support Executive

Communications Specialist

Product Marketing Manager (SaaS)

Operational Support Officer

Area Site Technician - East Ridings & North Yorkshire

Area Sales Executive

Place Planning Specialist

Managed Services Solutions Specialist

Customer Service Representative

Trainee Dynamics 365 Business Central Service Desk Analyst

Client Solutions Specialist

IT Support Assistant

Data Protection Solutions Sales Executive

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