Head of customer service Work, Jobs in North Somerset, Som (with Salaries)

Head of Product - Dairy
YeoValley —Blagdon
- Up to £90,000 a year
- Monday to Friday
- Hybrid work
- Budgeting
Quick apply
7d
Senior Operations Manager
Sero —Cardiff
- £58,000 - £65,000 a year
- 8 hour shift
- Hybrid work
- Team management
- Contracts
- Budgeting
- Annual leave
- Flexible schedule
Quick apply
8d
Head of Applications
Welsh Water —Cardiff
- £115,000 a year
- No degree
- Communication skills
- Free parking
- Annual leave
11d
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Digital Customer Service Advisor
Unify Brand Partnerships —Cwmbran
- £26,500 a year
- Full-time
- Microsoft Excel
- Computer literacy
- In-person
- Annual leave
- Employee discount
Quick apply
Enquiries Manager
The Barrister Group —Taunton
- £27,500 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Computer literacy
Quick apply
Executive Assistant
Hafod —Cardiff
- £42,228 a year
- Full-time
- Research
- Administrative experience
- Driving
14d
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Analysis skills
- Continuous improvement
- AI
- Annual leave
Healthy Homes Team Leader
Hedyn —Malpas
- £45,368 - £45,638 a year
- Full-time
- Budgeting
- Training & development
- Annual leave
Senior Executive, Customer Success
AirAsia —Newport
- Full-time
- Bachelor's degree
- Analytics
Customer Service Advisor
Castelan —North Somerset
- £25,610 - £26,000 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
6d
Area Operations Manager
Young's - Bristol, Bath, South Wales —Bristol
- £90,000 - £95,000 a year
- Full-time
- Hospitality
- Sales
- Restaurant management
- Annual leave
- Employee discount
Quick apply
12h
Security Operations Manager
Relyon Guarding & Security Services —Taunton
- £40,000 - £45,000 a year
- Weekend availability
- Customer service
- Team management
- Computer skills
Quick apply
8d
Commercial Property and Acquisitions Manager
Hafod —Cardiff
- £52,500 a year
- Full-time
- Project management
- No degree
- Negotiation
Head Receptionist/Deputy Manager
CIAO BELLA AESTHETICS —Keynsham
- £15 an hour
- Part-time
- Microsoft Office
- Supervising experience
- Team management
- Annual leave
- Employee discount
Quick apply
Internal Sales
Encon Insulation —Cardiff
- Full-time
- Data entry
- Typing
- In-person
- Life insurance
Quick apply
Pricing Lead
Somerset Bridge Group —Bristol
- £80,000 - £95,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
CX Team Member
Foot Locker —Cardiff
- £10.00 - £14.12 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Senior Information & Business Support Officer
Care & Repair Cardiff and the Vale —Cardiff
- £32,080 a year
- Full-time
- Customer service
- Administrative experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
15h
Head of Customer Experience
Healix —Bristol
- Full-time
- Continuous improvement
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply
9d

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head of customer service jobs near north somerset, som

Head of Product - Dairy

YeoValley
Blagdon

Quick apply

Job details

Permanent
Up to £90,000 a year
7 days ago

Benefits

Company car
Cycle to work scheme
Company pension

Qualifications

Stakeholder collaboration
Stakeholder liaison
Product development
Budgeting
Project management experience
Team motivation leadership

Full job description

So, what will I be doing?

At Yeo Valley, we're about more than just making great food – we're here to Nurture & Nourish People & Planet by Making Great Food the Right Way. Forever. As a co-owned business, we invest in our people, encourage growth, and believe in doing things properly.

We aim to be a successful, visionary and purposeful food and farming business powered by people who feel inspired by our purpose and valued as co-owners.

We have an exciting opportunity for a Head of Product - Dairy to join the Yeo Valley family in our Development team. The Head of Product - Dairy is the accountable lead for all activities relating to Dairy Product Development within Yeo Valley Farms Production. The purpose of this role is to work with the Senior Head of Innovation to set out the insight led, Innovation plan which delivers on our Demand Strategy. This role is accountable to delivering on the needs of our YVO brand and our Own Label Dairy business and is accountable to driving engagement with senior customer stakeholders to ensure our plans are well understood and valued.

Your responsibilities will include:

Leadership of the Dairy innovation teams for YVO and Own Label products
Inspire the Dairy Innovations team through effective 121s and development plans with direct reports.
Work very closely with the Senior Manager in charge of the Process team, to ensure priorities are aligned
Work with the Dairy Brand Management leads, ensuring robust clarity on priorities for the short, medium and long term.
As part of the Product leadership team, ensure alignment all of the Development teams on priorities
Play a key role in helping the Senior Head of Innovation define our Innovation strategy, including where we want to invest to grow capability
Engage with retailers at Senior Manager level on a quarterly basis, to ensure strategic alignment between our plans and our customers strategies.
Ensure that the Innovation Managers are well organised to meet the critical path’s required to deliver on our product ambitions
Be an advocate for our category vision, and ensure we are bringing this to life in our innovation approach
Regular meetings with Senior Development managers in our most strategic retail partners to ensure alignment through the teams on priorities for now and the future.

This role sits within the Central Development team and reports to the Senior Head of Innovation. The working hours are 40 hours per week Monday - Friday, and the role is based in our YVHQ offices in Blagdon, Somerset. Whilst we operate with flexible working principles, we expect our co-owners to be present in the office 2-3 days a week. This role comes with a company car allowance.

Sounds interesting, what do I need?

Essential:

Broad based product development experience
Success in food/drink innovation in brands and OL
Excellent leadership credentials and ability to nurture talent
Able to work with multiple senior stakeholders.
Success in overseeing multiple projects at the same time and ensure our resources are aligned to their success
Strong track record in effective budget management

Why should I join the family?

We’re independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK’s major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1700 staff and produce more than 25% of the UK’s packaged yogurt.

We’re sure you don’t need convincing, but there’s a whole host of benefits that we offer including:

25 days + bank holidays
non-contributory pension scheme
annual bonus (as part of the Employee Benefit Trust, based on company performance for the year)
life cover
healthcare cash back plan
cycle to work scheme
subsidised Yeo Valley products and services
preferential rates with our partners
learning and development opportunities; we’re committed to ensuring all of our employees have the chance to grow

Our closing dates are a guide for when the application window should close, although we may close the advert sooner if we can. So, we recommend you get your application in straight away – and don’t miss the opportunity to join us!

Unfortunately, we’re not able to provide employment sponsorship to candidates at this moment in time.

Please note that Yeo Valley do not accept speculative agency applications; we will only accept applications from preferred suppliers that have been submitted to us via our recruitment portal at the point of instruction.

Quick apply

Refine Your Search

head of customer service jobs in north somerset, som

Head of Product - Dairy

Senior Operations Manager

Head of Applications

Manager of Dedicated Implementations - EMEA

Digital Customer Service Advisor

Enquiries Manager

Executive Assistant

Customer Experience Manager

Healthy Homes Team Leader

Senior Executive, Customer Success

Customer Service Advisor

Area Operations Manager

Security Operations Manager

Commercial Property and Acquisitions Manager

Head Receptionist/Deputy Manager

Internal Sales

Pricing Lead

CX Team Member

Senior Information & Business Support Officer

Head of Customer Experience

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