Head of customer service Work, Jobs in Northampton (with Salaries)

Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
10d
Front Office Administrator
Spratton Hall School —Spratton
- £20,500 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
- Free parking
Quick apply
21h
Duty Operations Manager
Edu-Lettings UK Ltd —Northampton
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Accounts Assistant
Adara Group Ltd —Northampton
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
- Free parking
- Flexible schedule
Quick apply
10d
Bar staff / 6158 - The Cordwainer, Northampton
J D Wetherspoon plc —Northampton
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
6d
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexible schedule
Customer Care Manager
Morris Homes Limited —Rugby
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Wedding Conference & Events Coordinator
Levy —Northampton
- £13.86 an hour
- 8 hour shift
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
11d
Housing Litigation Paralegal
Sage Homes —Northampton
- Microsoft Word
- Microsoft Excel
Guest Operations Manager
Hilton —Towcester
- £48,000 - £53,000 a year
- Full-time
- Management
- Hotel
- IT
- Employee stock purchase plan
- Annual leave
3d
Senior Onboarding HR Analyst
GXO Logistics —Northampton
- Up to £64,800 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
8d
Head of Digital & Data Engagement
Network Rail —Milton Keynes
- £85,395 - £104,160 a year
- Full-time
- Hybrid work
- Management
- Continuous improvement
- IT
- Free parking
- Annual leave
1d
Graduate Buyer
GXO Logistics —Northampton
- Full-time
- Analysis skills
- Business
- Annual leave
- Employee assistance programme
Concrete Plant Supervisor
Mick George Ltd —Great Billing
- Overtime
- Data entry
- IT
- In-person
- Employee assistance programme
- Employee discount
Quick apply
4d
HEAD OF SUPPLY CHAIN
RML Group —Wellingborough
- ERP systems
- Leadership
- Communication skills
HEAD OF WMS EUROPE
Yusen Logistics (UK) —Northampton
- Full-time
- Oracle
- English
- Travel
Warehouse Shift Manager
GXO Logistics —Northampton
- Up to £36,867.38 a year
- Full-time
- Management
- Supervising experience
- Warehouse experience
- Annual leave
- Employee discount
14d
Head of Business Development
Travis Perkins Managed Services —Northampton
- Full-time
- Sales
- Business development
- IT
2d
CX Team Member
Foot Locker —Milton Keynes
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
9d
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Sales
- Presentation skills
- Continuous improvement
- Employee assistance programme
- Employee discount
10d

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Head of Operations

GXO Logistics -
Northampton

Apply Now

Job details

Permanent | Full-time
Up to £80,000 a year
10 days ago

Benefits

Private dental insurance
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Shift management
IT

Full job description

Are you an experienced operational leader looking for your next career move? Are you able to build strong customer relationships and drive a large operational team to success? Do you have prior grocery experience at a senior level and wanting to bring that experience to a new operation?

Here at GXO, we are currently recruiting for a Head of Operations to join our team in Northampton, supporting our multi-chamber operation for Sainsbury’s. You will manage all aspects of the warehouse function by delivering operational excellence and exceeding the customer’s expectations, whilst quality, compliance and KPI’s are met. You will also ensure that all processes and procedures are undertaken in a safe and healthy manner and invest in the development of our people, processes, facilities and deployment of best practices.

This is a full time, permanent position, predominately working Monday to Friday, 08:00 to 16:00. However, we do ask for flexibility due to the nature of the role, this is logistics after all.

Pay, benefits and more:

We’re looking to offer a salary of up to £80,000.00 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company car or car allowance of £505.00 per calendar month, a performance related bonus of up to 15%, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

Effectively coordinate the operation, ensuring that all resources are managed and used in the most effective manner to deliver and improve upon expected customer service levels and KPIs within budgeted costs
Manage a team of Shift Managers, understanding the challenges and successes they have on each shift and giving them all they need to manage their teams
Focus on optimisation, cost-saving and continuous improvement, identifying opportunities for process enhancement and increased efficiency
Build a strong working relationship with our customer and the wider on-site operational teams such as QHSE, HR, CI, Facilities and Finance

What you need to succeed at GXO:

Previous experience as a Senior Operations Manager or in a Grocery environment is essential
The ability to lead, develop and mentor a large, diverse operational team, recognising talent and inspiring them to success
Be enthusiastic, driven and have a “can-do” attitude, as well as having the ability to think outside of the box and demonstrate true entrepreneurial spirit
Generally strong IT skills, IOSH or equivalent Health and Safety qualification, ILM Level 5 or equivalent Management qualification

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

Apply Now

Refine Your Search

head of customer service jobs in northampton

Head of Operations

Front Office Administrator

Duty Operations Manager

Accounts Assistant

Bar staff / 6158 - The Cordwainer, Northampton

Head of Insights

Customer Care Manager

Wedding Conference & Events Coordinator

Housing Litigation Paralegal

Guest Operations Manager

Senior Onboarding HR Analyst

Head of Digital & Data Engagement

Graduate Buyer

Concrete Plant Supervisor

HEAD OF SUPPLY CHAIN

HEAD OF WMS EUROPE

Warehouse Shift Manager

Head of Business Development

CX Team Member

Head of Professional Services

I want to receive the latest job alerts for head of customer service in northampton

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