Practice coordinator Work, Jobs in Northampton (with Salaries)

PA to the Practice Manager / Complaints Coordinator
Leicester Terrace Health Care Centre —Northampton
- From £14.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Sick pay
Quick apply
13d
Treatment Coordinator
Bupa Dental Care —Northampton
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Pharmacy Care Coordinator
General Practice Alliance Ltd. —Northampton
- From £25,000 a year
- Part-time
- Hybrid work
- Organisational skills
- Time management
- Annual leave
- Work from home
Quick apply
Patient Care Coordinator
Queensview Medical Centre —Northampton
- £24,851.23 - £28,351.13 a year
- Full-time
- GP surgery experience
- Driving
- In-person
- Free parking
Quick apply
Practice Coordinator
Bupa Dental Care —Corby
- Weekend availability
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
Corrective Action Coordinator
Wickes —Northampton
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
12d
Corporate & Events Fundraising Officer
Northamptonshire Association for the Blind —Northampton
- £28,000 - £32,000 a year
- Part-time
- CRM software
- Sales
- Social media management
- Free parking
- Sick pay
Quick apply
8d
QHSE & Facilities Coordinator
GXO Logistics —Northampton
- £28,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
14d
Claims/Customer Experience Coordinator (Leak Detection)
BELFOR UK Ltd —Wellingborough
- £26,605.80 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
6d
Bid Coordinator
Travis Perkins Managed Services —Northampton
- Weekend availability
- English
- Travel
- Contracts
Site Manager
Kier Group —Northampton
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Office Administrator
Riverside Academy —Rugby
- £24,413 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Work Experience Coordinator
Leicester College —Leicester
- £26,787 - £28,894 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
- Employee discount
8d
Play & Youth Work Assistant - Travelling Forward Project (Part Time)
HCYC (Harborough District Children and Young People's Charity) —Market Harborough
- £13.69 - £14.36 an hour
- Part-time
- Childcare
- Working with children
- Travel
- Annual leave
Quick apply
14d
Coordinator, Sea Production
RWS Global —Milton Keynes
- Weekend availability
- Hospitality
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Patient and Service Coordinator
Principal Medical Limited —Towcester
- £25,750 - £27,750 a year
- Full-time
- Administrative experience
- Patient care
- In-person
Quick apply
1d
Centre Manager
British Summer School —Oakham
- £1,048.11 - £1,174.62 a week
- Weekend availability
- Leadership
- School
- Annual leave
Care Coordinator
PrimaryCareCareers —Milton Keynes
- Up to £29,250 a year
- Microsoft Office
- Administrative experience
- Organisational skills
Marketing Coordinator UK
PÖTTINGER Landtechnik GmbH —Corby
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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PA to the Practice Manager / Complaints Coordinator

Leicester Terrace Health Care Centre
Northampton

Quick apply

Job details

Full-time
From £14.50 an hour
13 days ago

Benefits

Company pension
Sick pay

Qualifications

Microsoft Excel
GCSE
Microsoft Office
Administrative experience
QuickBooks
Organisational skills
IT
Communication skills

Full job description

Job Summary

The PA to the Practice Manager & Complaints Coordinator will provide comprehensive administrative and organisational support to the Practice Manager, ensuring the effective and efficient operation of key administrative, governance and quality functions within the practice.

The post holder will play a central role in supporting practice management through diary management, meeting coordination, minute taking, project support, data management, receruitment, complaints administration and continuous improvement activities.

The role requires a highly organised, proactive individual with exceptional communication and IT skills, excellent attention to detail, and the ability to work independently using their own initiative. The post holder will also lead the administration of the practice complaints process, ensuring complaints are managed professionally, efficiently and in accordance with practice policies and NHS requirements.

Key Duties and Responisbilities

Administrative Support

Provide comprehensive administrative support to the Practice Manager and Deputy Practice Manager.
Manage diaries, appointments, meetings and schedules effectively.
Organise and coordinate internal and external meetings including preparing agendaa and supporting documents
Attend meetings and produce accurate minutes, action logs and meeting summaries.
Monitor and follow up actions arising from meetings.
Draft professional letters, reports, presentations and correspondence on behalf of the management Team.
Maintain effective filing systems and ensure documentation is stored securely and accurately.
Manage incoming and outgoing communications as required.
Assist with recruitment administration and HR functions, including arranging interviews and preparing documentation.
Maintain confidentiality and comply with all data protection requirements.
Support the Practice Manager with projects, systems, procedures and service improvement initiatives.
Undertake administrative tasks relating to change management and continuous improvement.

Complaints Management

Act as the administrative lead for the practice complaints process.
Receive, acknowledge and record complaints within agreed timescales.
Coordinate complaint investigations with relevant staff members and clinicians.
Maintain accurate records and audit trails relating to complaints.
Draft complaint responses for review by the Practice Manager.
Ensure complaints are managed in accordance with practice policy and NHS guidance.
Coordinate learning events arising from complaints and maintain records of actions taken.
Identify themes, trends and opportunities for service improvement.
Produce complaints reports and summaries as required.
Support the implementation of lessons learned and service improvements resulting from complaints investigations.
Utilise TeamNet or equivalent systems where appropriate.

Governance and Compliance Support

Support the maintenance of compliance registers, governance records and practice documentation.
Maintain records relating to staff training, appraisals, mandatory training and professional registrations.
Assist with audits and quality improvement activities.
Update external systems and databases as required.
Support the Practice Manager and Deputy Practice Manager with policy reviews and governance activities.
Ensure records are maintained in line with practice procedures and regulatory requirements.

Administrative Systems and Data Management

Develop and maintain spreadsheets, trackers and administrative systems.
Produce reports and management information using Microsoft Office applications.
Create and maintain Excel spreadsheets including formulas, lookups, filters and reporting function
Produce professional letters, presentations and documents
Ensure data quality, accuracy and completeness.
Use Microsoft Excel and other software packages to analyse and present information.
Support data collection and reporting requirements.
Maintain accurate electronic databases and filing systems.
Utilise AI platforms and digital productivity tools appropriately to improve efficiency and workflow.
Ensure accuracy and integrity of administrative data.

Continuous Improvement

Proactively identify opportunities to improve systems, processes and ways of working.
Make recommendations to improve efficiency, effectiveness and patient experience.
Take ownership of assigned projects and tasks through to completion.
Demonstrate initiative and sound judgement when resolving problems.
Support the implementation of new systems and working practices.

Communication and Team Working

Develop and maintain positive working relationships with colleagues and external stakeholders.
Communicate professionally and effectively at all levels.
Support effective communication between management and staff.
Work collaboratively with all members of the practice team.
Demonstrate flexibility and adaptability in response to changing service needs.

Pay: From £14.50 per hour

Benefits:

Company pension
Sick pay

Ability to commute/relocate:

Northampton NN2 6AL: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

practice coordinator jobs in northampton

PA to the Practice Manager / Complaints Coordinator

Treatment Coordinator

Pharmacy Care Coordinator

Patient Care Coordinator

Practice Coordinator

Corrective Action Coordinator

Corporate & Events Fundraising Officer

QHSE & Facilities Coordinator

Claims/Customer Experience Coordinator (Leak Detection)

Bid Coordinator

Site Manager

Ticketing Manager

Office Administrator

Work Experience Coordinator

Play & Youth Work Assistant - Travelling Forward Project (Part Time)

Coordinator, Sea Production

Patient and Service Coordinator

Centre Manager

Care Coordinator

Marketing Coordinator UK

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