Integration lead Work, Jobs in Northfleet, Ken (with Salaries)

Advertiser Solutions Vendor Lead, Programmatic and Direct Support
Spotify —London
- Sales
- Driving
- Work from home
- Employee assistance programme
Consultant - Post Merger Integration Lead
Transform Together —London
- Master's degree
- Bachelor's degree
- Financial services
- Annual leave
Programme Lead
BeyondAutism —Wandsworth
- £45,496 - £50,160 a year
- Full-time
- Management
- Leadership
- Communication skills
- Referral programme
- Sick pay
Quick apply
9d
Solution Consultant Lead (Remote UK)
DualEntry —London
- £100,000 - £150,000 a year
- Full-time
- Remote
- Oracle
- SQL
- Mentoring
- Annual leave
Quick apply
Senior Director, Portfolio Integration Lead
GlaxoSmithKline —London
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- In-person
13d
Finance Integration Lead
Depop —London
- Full-time
- Remote
- Oracle
- ERP systems
- Project management
- Annual leave
- Employee assistance programme
Strategic Commissioning and Systems Development Lead
Civic Recruitment Limited —Greenwich
- £75,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- No degree
Quick apply
5d
Workday Integration & Data Lead
News Corp —London
- Hybrid work
- APIs
- IT
- Communication skills
12d
TEST MANAGER - LEAD CONSULTANT
Scale Factory —London
- Hybrid work
- Driving
- Mentoring
- Agile
- Annual leave
Principle, Integration Architect & Apps Development Lead
Excelerated Procurement Solutions —London
- Full-time
- Remote
- Azure
- Oracle
- AWS
Quick apply
Compliance and Risk Assistant
Big Motoring World —Gillingham
- £33,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Financial services
- Free parking
- Store discount
Quick apply
Integration Tech Lead
New Look —London
- Full-time
- Microsoft Word
- Azure
- DevOps
- Employee discount
Salesforce QA Lead
Synapri —London
- Up to £75,000 a year
- Azure
- Salesforce
- APIs
- Life insurance
Data Excellence Lead
Takeda Pharmaceutical —Paddington
- £70,100 - £96,360 a year
- Full-time
- Salesforce
- SQL
- APIs
12d
CRM - Senior CRM & Loyalty Manager
Schuh —London
- Full-time
- Salesforce
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
CRM & CXF Enablement Lead
Takeda Pharmaceutical —Paddington
- £70,100 - £96,360 a year
- Full-time
- Data analysis skills
- Project management
- Bachelor's degree
13d
Prudential Risk Manager
Castle Trust Bank —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Employee assistance programme
- Employee discount
Quick apply
QA Lead
Product Madness —London
- Full-time
- Management
- Travel
- APIs
13d
Experience Optimisation (XO) Lead
UNRVLD —London
- Full-time
- Hybrid work
- Presentation skills
- Travel
- AI
Quick apply
AI&MI Solutions Global Lead, Sourcing Excellence, Sourcing Excellence
Amazon UK Services Ltd. - A10 —London
- Full-time
- Master's degree
- Project management
- Bachelor's degree
6d

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Advertiser Solutions Vendor Lead, Programmatic and Direct Support

Spotify -
London

Apply Now

Job details

Permanent

Benefits

Work from home
Employee assistance programme

Qualifications

Programme management
Sales
Driving
Customer support

Full job description

Sales

Ad Sales

Permanent

London

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.

We are looking for a Vendor Lead to serve as the primary connection between our vendor support teams and the broader Spotify Ads organization. You'll also serve as the programmatic subject matter expert within Vendor Operations, helping ensure technical excellence, scalable enablement, and consistent support across our EMEA and JAPAC Markets. Working across vendor partners and internal stakeholders, you'll identify opportunities for improvement, lead operational initiatives, and help shape how frontline support is delivered across our advertising business.

What You'll Do

Serve as the programmatic product expert within the vendor operations function, partnering with internal regional leads as a peer on product knowledge
Identify technical and functional capability gaps across the vendor support organization and partner with training teams to develop targeted enablement programs that strengthen programmatic expertise.
Monitor key operational metrics and quality indicators to identify trends, measure performance, and inform support program improvements.
Execute on priority initiatives and workstreams on behalf of management, stepping in where focus is needed across the vendor support model.
Identify process, knowledge or skill gaps within the vendor support team and propose actionable solutions.
Manage complex escalations with Tier 2 Support, Engineering, Product, and Ad Product Quality teams, ensuring issues are investigated, communicated effectively, and resolved in a timely manner.
Partner with Sales, Customer Success, and other GTM teams to gather feedback, prioritize improvements, and continuously evolve the vendor support program.
Identify operational inefficiencies and recurring support challenges, and drive solutions that improve quality, consistency, and resolution times.
Own and evolve the vendor enablement framework, including onboarding, continuous learning programs, knowledge base content, process documentation, and training materials.
Support the QA process for support agents by reviewing cases, identifying areas for improvement, and flagging opportunities for additional coaching or documentation updates.
Work with cross-functional stakeholders such as Product, Product Marketing, Finance, and Sales System and Tooling to initiate updates in the team’s workflows or processes.

Who You Are

You have 5+ years of experience in customer support operations, program management, vendor management, or a related field, including 3+ years working within the programmatic advertising ecosystem
You have hands-on experience working with and managing external vendor or BPO support teams, and you understand the nuances of operating through outsourced support partners.
You have deep hands-on experience with programmatic advertising operations, including campaign troubleshooting, DSP and SSP integrations, deal setup, auction mechanics, and campaign delivery.
You have the ability to assess the technical accuracy of vendor case resolutions, not just communication quality
You have experience working with global teams that span across different time zones.
You are highly proactive, with a strong ability to identify operational opportunities before they become issues.
You build strong relationships across functions and are comfortable influencing stakeholders across Sales, Product, Engineering, Operations, and external vendor organizations.
You have experience driving process improvements and operational change across complex support organizations.
You are detail-oriented, organized, and rigorous in maintaining documentation and processes.
You are an excellent communicator who can translate complexity for a range of stakeholders, from frontline agents to senior leadership.
You are comfortable working in a fast-moving environment where some structures are still being built, and you thrive when given the autonomy to shape how things work.

Where You'll Be

This role can be based in London, UK
We offer you the flexibility to work where you work best! There will be some in person site visits, but still allows for flexibility to work from home.

Learn about life at Spotify

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.

Our global benefits

Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.

Apply Now

Refine Your Search

integration lead jobs in northfleet, ken

Advertiser Solutions Vendor Lead, Programmatic and Direct Support

Consultant - Post Merger Integration Lead

Programme Lead

Solution Consultant Lead (Remote UK)

Senior Director, Portfolio Integration Lead

Finance Integration Lead

Strategic Commissioning and Systems Development Lead

Workday Integration & Data Lead

TEST MANAGER - LEAD CONSULTANT

Principle, Integration Architect & Apps Development Lead

Compliance and Risk Assistant

Integration Tech Lead

Salesforce QA Lead

Data Excellence Lead

CRM - Senior CRM & Loyalty Manager

CRM & CXF Enablement Lead

Prudential Risk Manager

QA Lead

Experience Optimisation (XO) Lead

AI&MI Solutions Global Lead, Sourcing Excellence, Sourcing Excellence

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