Senior service administrator Work, Jobs in Northwich, Chs (with Salaries)

Key Account Advisor
Kenny Waste Management Ltd —Manchester
- Full-time
- CRM software
- Computer literacy
- Writing skills
- Employee assistance programme
- Employee discount
Quick apply
Property and Accounts Administrator
Atlas Estate Agents —Liverpool
- £23,500 - £28,000 a year
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
- Free parking
- Store discount
Quick apply
10d
Senior Fleet Services Administrator
SunbeltRentals —Warrington
- Microsoft Office
- Administrative experience
- Continuous improvement
- Annual leave
Quick apply
4d
Business Support Administrator
THE ENVIRONMENT PARTNERSHIP (TEP) LIMITED —Warrington
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
Quick apply
9d
Resource Planning Administrator
Zuto —Manchester
- £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Data analysis skills
- Analysis skills
Quick apply
Contract Administrator - Installations
Sureserve —Liverpool
- £27,976 a year
- Monday to Friday
- Administrative experience
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
9d
Care Home Administrator
Statham Manor Care Home —Lymm
- £29,000 a year
- Full-time
- Human resources
- Contracts
- Front desk
- Paid training
- Annual leave
Quick apply
8d
Repair Administrator
Stannah —Warrington
- Full-time
- Administrative experience
- Office experience
- Free parking
- Annual leave
Quick apply
Head of Finance
The Grange School —Northwich
- £68,952 a year
- Full-time
- In-person
- Leadership
- School
- Free parking
Quick apply
9d
Senior Wealth Administrator
RGH‑Global Limited —Altrincham
- £28,000 - £34,000 a year
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Executive Assistant to Managing Director
Mantis Energy —Wilmslow
- £30,000 - £40,000 a year
- Full-time
- Microsoft Outlook
- Research
- Organisational skills
- Paid training
- Health & wellbeing programme
Quick apply
Administrative Assistant
UK MANAGEMENT COLLEGE —Manchester
- £26,437 - £26,438 a year
- Monday to Friday
- Microsoft Outlook
- Research
- Administrative experience
- Free parking
- Annual leave
Quick apply
5d
Office Administrator
Globe Wareing Cropper —Liverpool
- £25,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
10d
Transport Planning Administrator
Mauser MDL —Manchester
- £30,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Data entry
- Free parking
Quick apply
Site Lead Administrator
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Sales Administrator
brookson group —Warrington
- Up to £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
Quick apply
Recruitment Administrator
Go North West —Bolton
- Full-time
- Microsoft Word
- Databases
- Administrative experience
Helpdesk Coordinator
Oltec FM —Wigan
- From £24,500 a year
- Full-time
- Maintenance
- Supervising experience
- Electrical experience
Quick apply
Quality Assurance Officer
Reacta Healthcare —Deeside
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Annual leave
Quick apply
5d
Pre-Contract Administrator
Gallifordtry —Warrington
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount

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senior service administrator jobs near northwich, chs

Key Account Advisor

Kenny Waste Management Ltd
Manchester

Quick apply

Job details

Full-time

Benefits

Free flu jabs
Employee assistance programme
Employee discount
Referral programme

Qualifications

CRM software
Pricing
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Writing skills
Purchase order creation
Computer skills
Customer support
Customer interaction
Account management

Full job description

***No Agencies Please***

Do you have what it takes to deliver exceptional levels of customer service? If so, we would like to hear from you.

Due to an exciting period of growth, Kenny Waste Management are looking to hire a Key Account Advisor, located at our modern office in Swinton. We are looking for candidates who are friendly, great administrators and excellent at building rapport with customers. This is an ideal role for anyone with at least 2 years of senior customer service / account management experience, within an office environment or ideally in a high-volume call centre, who wants to work for a growing company in a fast-paced environment.

You will be responsible for receiving, processing and responding to key customers daily queries in a professional and timely manner in a fast-paced team providing the service our customers expect.

Service-led since 1985, Kenny Waste Management simplifies sustainable waste disposal for thousands of businesses and households. Our purpose is to manage waste responsibly, delivering tangible environmental and commercial benefits to each of our clients. We are a Manchester-based family business with a UK-wide reach, driving the future of our sector. We operate our own fleet, our own facilities, and even our very own social enterprise. Today, we are supporting thousands of businesses to achieve ambitious green targets, and we are still in touch with our family business values: Doing what’s right today so that we can all look forward to tomorrow.

Job Purpose:
You will be responsible for managing the key customers as determined by the Company at any time. As Key Account Advisor you will deal with quoting requests and issues in line with company KPI’s and to meet the customer’s needs. You will also be managing day-to-day running of customer sites, including resolving any issues on site, and also receiving, processing and responding to customers daily queries and requirements in a professional and timely manner.

Principal Job Duties:

Ensure all quote requests are dealt with in a professional and timely manner in line with our Sales Process.
One off Skip enquiries Target to Turn around pricing in 1 hour.
Obtain Prices from third parties in line with our sales process
Work closely with Supply Chain on larger projects
Input and maintain up-to-date customer information on the CRM systems
Official quote to be sent for all new skips and logged on the CRM systems
Communicate efficiently, politely, and clearly with customers, waste partners and colleagues both verbally and in writing over the telephone and via email
Process customers’ requests by raising and sending purchase orders to existing waste partners whilst ensuring that current customer pricing structures are adhered to, and that the percentage gross profit is equal to or above the specified minimum
Input and maintain up-to-date customer information on the CRM systems
Assist the Call Handlers during high demand periods or due to absence or holidays
Any other duties deemed appropriate for your role by the management team.

EXPERIENCE

Essential:

Previous experience of working as part of a team in a customer service environment
Good understanding of CRM systems

SKILLS

Competent IT skills
Ability to understand and interpret information/problems and respond accordingly
Ability to provide a clear explanation of day to day issues in a direct manner both verbally and in writing whilst being able to deliver both good and bad news
To be supportive of others both in the immediate team and wider Company whilst being happy to take additional work in busy periods
Be able to work methodically and accurately with a strong attention to detail
Be able to work under pressure and to tight deadlines

Benefits:

Healthcare cashback scheme
Length of service reward scheme
Holiday purchase scheme
Retail discounts
Wellbeing initiatives
Flu vaccination vouchers
Employee assistance program
Paid volunteer days
Enhanced maternity and paternity schemes
Milestone leave for the key events in your life
Life Assurance scheme
Staff referral scheme
Birthday vouchers

Job Type: Full-time

Experience:

Account Management: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

senior service administrator jobs in northwich, chs

Key Account Advisor

Property and Accounts Administrator

Senior Fleet Services Administrator

Business Support Administrator

Resource Planning Administrator

Contract Administrator - Installations

Care Home Administrator

Repair Administrator

Head of Finance

Senior Wealth Administrator

Executive Assistant to Managing Director

Administrative Assistant

Office Administrator

Transport Planning Administrator

Site Lead Administrator

Sales Administrator

Recruitment Administrator

Helpdesk Coordinator

Quality Assurance Officer

Pre-Contract Administrator

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