Customer consultant Work, Jobs in Norwich, Eng (with Salaries)

Customer support Consultant
Epos Now —Norwich
- £25,396 - £27,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Trainee Mortgage Advisor
Haysto —Norwich
- £26,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick apply
Client Services Representative
Heritage Wills —Norwich
- £26,437 a year
- Full-time
- Microsoft Outlook
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
Sales Consultant
Haysto —Norwich
- £25,774 a year
- Full-time
- Sales
- Customer service
- Retail management
Quick apply
Retail Sales Advisor - Norwich 24hrs Part Time
Oak Furnitureland —Norwich
- £23,000 - £26,000 a year
- Part-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Outbound sales Consultant - SDR
Epos Now —Norwich
- £26,436 a year
- Full-time
- CRM software
- Communication skills
- Time management
- Free parking
- Referral programme
Team Member
NEXT —Norwich
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
4d
Bridal Sales Consultant
City Brides Ltd - Norwich —Norwich
- £12.71 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
7d
Customer Implementation Consultant
Epos Now —Norwich
- £26,436 a year
- Full-time
- CRM software
- Computer literacy
- Data entry
Customer Experience Team Leader
Awaze —Lowestoft
- Training & development
- Guest services
- Communication skills
- Employee discount
7d
Sales Consultant - Capital Upsell
Epos Now —Norwich
- £26,500 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
Client Development Manager
NielsenIQ —Norwich
- £33,000 - £40,000 a year
- Full-time
- English
- SQL
- Business development
- Employee assistance programme
- Flexible schedule
Quick apply
Travel Consultant - Sheringham
Hays Travel —Sheringham
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Assistant Manager
Diamonds Factory —Norwich
- Up to £30,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Computer skills
- Employee assistance programme
- Employee discount
13h
Customer Implementation Team Leader
Epos Now —Norwich
- £30,000 - £33,000 a year
- Full-time
- CRM software
- Recruiting
- Annual leave
- Employee assistance programme
11h
Inside Sales Consultant - US Team
Epos Now —Norwich
- £26,000 - £31,000 a year
- Weekend availability
- Customer service
- Phone etiquette
- Communication skills
- Paid training
IT Support Technician
Howes Percival —Norwich
- Maintenance
- Travel
- Communication skills
- Employee discount
Sales Consultant
Thurlow Nunn —Lowestoft
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Quick apply
Group Sales Consultant
Cimspa —Norwich
- £28,000 - £30,000 a year
9h
Customer Advisor
Boots —Holt
- £13.02 - £15.10 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount

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Customer support Consultant

Epos Now -
Norwich

Apply Now

Job details

Full-time
£25,396 - £27,000 a year

Benefits

Free parking
Casual dress
Annual leave
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Customer interaction
Communication skills

Full job description

Pay: £25,396.00-£27,000.00 per year

Job title: Customer Support Consultant.

Location: Norwich.
Company: Epos Now.

Salary: Starting at £25396 with uncapped commission.

About the job:

As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.

To ensure staff coverage to help all our customers across different countries (including USA), we have a rotating shift pattern for this role (which changes weekly), and you will be working from our Norwich office. The hours for these two shift patterns are 8.45am to 5.45pm, and 10am to 7pm, and you will be required to work one in every four Saturdays, and one in every eight Sundays.

What will you do?

Handle customer queries via telephone calls, email and web chat.
Achieve your targets for revenue and customer satisfaction.
Nurture meaningful customer relationships.
Accurately record all information in the CRM.
Deliver exceptional customer service!

What do you get in return?

Additional bonuses based on KPI's
Career progression opportunities - our philosophy is to promote internally.
Company bonus scheme.
Exclusive retail, restaurants and travel discounts.
Collaborative company culture with regular team building events.
Company pension.
20 days annual leave (increasing a day each year), plus bank holidays.

What do you need to apply?

Be proactive - you must be driven to succeed and hit your targets! (Essential)
Great organisation and attention to detail to manage your phone, diary and data systems. (Essential)
Excellent communication skills across all mediums. (Essential)
Resilience to bounce back from unhappy customers. (Essential)
Empathy for customers and the ability to remain calm and professional. (Essential)

What would make your application stand out:

Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite. (Desirable)

Why EposNow…
Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.

We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.

Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it’s an exciting time to join us!

What are the next steps?

Interviews for this role are starting immediately.

Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office.

Ready to begin your career with us?

Apply now and submit your application online.

We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Experience:

Customer Service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Apply Now

Refine Your Search

customer consultant jobs in norwich, eng

Customer support Consultant

Trainee Mortgage Advisor

Client Services Representative

Sales Consultant

Retail Sales Advisor - Norwich 24hrs Part Time

Outbound sales Consultant - SDR

Team Member

Bridal Sales Consultant

Customer Implementation Consultant

Customer Experience Team Leader

Sales Consultant - Capital Upsell

Client Development Manager

Travel Consultant - Sheringham

Assistant Manager

Customer Implementation Team Leader

Inside Sales Consultant - US Team

IT Support Technician

Sales Consultant

Group Sales Consultant

Customer Advisor

I want to receive the latest job alerts for customer consultant in norwich, eng

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