Customer implementation Work, Jobs in Norwich, Eng (with Salaries)

Customer Implementation Consultant
Epos Now —Norwich
- £26,436 a year
- Full-time
- Google Suite
- Windows
People Adviser - ER
Norwich City Council —Norwich
- £39,862 - £42,839 a year
- Hybrid work
- Management
- Microsoft Office
- Analysis skills
- Annual leave
1d
Learning Services Advisor (LSA) - TTO
Access Creative College —Norwich
- £26,300 - £28,800 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
Quick apply
13d
Senior Customer Service Advisor
Barclays —Lowestoft
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
7d
Business Support Coordinator
Eastpoint Global Ltd —Great Yarmouth
- £23,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
- Free parking
- Work from home
Quick apply
10d
Application Support Analyst
Ideagen —Norwich
- Computer Science
- Communication skills
Mousehold Heath Warden
Norwich City Council —Norwich
- £32,597 - £35,412 a year
- Customer service
- Communication skills
- Annual leave
IT Manager
Pikl Insurance —Norwich
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Computer networking
- IT
- Leadership
- Annual leave
- Employee discount
Quick apply
8d
Client Development Manager
NielsenIQ —Norwich
- £33,000 - £40,000 a year
- Full-time
- Sales
- English
- SQL
- Employee assistance programme
- Flexible schedule
Quick apply
Software Developer I
CPI Card Group —Norwich
- Computer Science
- Master's degree
- AWS
AI Platform & Infrastructure Lead
Naked Wines —Norwich
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- AWS
- AI
- Annual leave
Quick apply
Learning Technology Developer
KLM UK Engineering —Norwich
- Up to £40,000 a year
- Full-time
- Microsoft Powerpoint
- Communication skills
- Free parking
- Sick pay
Quick apply
7d
Regional Director
Pest Control Partnership (UK) Ltd —Norwich
- Full-time
- Travel
- In-person
- Leadership
Quick apply
13d
Assistant Club Manager - New Club Opening
Slazenger Padel Clubs —Norwich
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
Contract Manager
Churchill Group —Norwich
- £16 an hour
- Customer service
- English
- Communication skills
- Employee discount
13d
Assistant Shop Manager
PACT Animal Sanctuary —Norwich
- £12.71 an hour
- Part-time
- Sales
- Customer service
- Merchandising
Quick apply
10d
Quality Assurance Analyst
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Service Technician
Proserv —Great Yarmouth
- Schematics
- ERP systems
- Maintenance
- Annual leave
Quick apply
Domestic Business Development Manager - Essex, Norfolk & Suffolk
RWC —Norwich
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
Analytics Engineering Manager
Naked Wines —Norwich
- £70,000 - £80,000 a year
- Full-time
- Python
- Annual leave
Quick apply

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Customer Implementation Consultant

Epos Now -
Norwich

Apply Now

Job details

Full-time
£26,436 a year

Qualifications

Google Suite
iOS
Windows

Full job description

After a period of sustained international growth, we are looking to strengthen our service department to support a growing customer base. Driving an inclusive company culture, we work closely with employees on their own personal development plans, aligning personal and business goals for shared success.

About the role:

A positive and confident communicator, with an excellent telephone manner, you will be the first interaction for many prospective customers looking for a tech-led solution to their challenges. As a member of the customer support team, you will play a key role in handling customer support calls to onboard new customers and resolve any queries timely and efficiently.

Responsibilities:

Deliver training for new customers as part of their onboarding process
Take inbound customer support calls, answer webchats and tickets
Provide excellent customer service by phone, email, webchat and online user support
Where appropriate, escalate and accurately record customer data
Conduct remote trouble-shooting and training sessions with clients
Develop and maintain an in-depth knowledge on all products and services

Requirements:

The best candidate for this role would be;

Driven and proactive - Can work independently and is determined to succeed (essential)
Organised - Manage diary, phone and update systems with great attention to detail (essential)
Resilient - Can bounce back from challenging customers, remaining calm and professional while dealing with volume calls (essential)
Personable - Able to keep calm and show empathy for customers (essential)

Tech-literate and knowledgeable - Have a basic understanding of Android, iOS and Windows Operating Systems, a basic knowledge or experience in using Google Suite, and an awareness of customer CRM systems and data input (preferred, not essential)

Apply Now

Refine Your Search

customer implementation jobs in norwich, eng

Customer Implementation Consultant

People Adviser - ER

Learning Services Advisor (LSA) - TTO

Senior Customer Service Advisor

Business Support Coordinator

Application Support Analyst

Mousehold Heath Warden

IT Manager

Client Development Manager

Software Developer I

AI Platform & Infrastructure Lead

Learning Technology Developer

Regional Director

Assistant Club Manager - New Club Opening

Contract Manager

Assistant Shop Manager

Quality Assurance Analyst

Service Technician

Domestic Business Development Manager - Essex, Norfolk & Suffolk

Analytics Engineering Manager

I want to receive the latest job alerts for customer implementation in norwich, eng

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