Retail store manager Work, Jobs in Norwich, Eng (with Salaries)

Store Manager
Lucy and Yak —Norwich
- £30,000 - £33,000 a year
- Full-time
- Management
- Sales
- Communication skills
Retail Manager
National Trust —Norwich
- £29,367 a year
- Retail management
- Free parking
- Employee assistance programme
12d
Store Manager
Wed2B UK and ROI —Norwich
- £34,008 a year
- Full-time
- Sales
Quick apply
Concession Manager
Rodd&Gunn UK Ltd —Norwich
- £14 - £15 an hour
- Management
- Sales
- In-person
- Employee discount
Quick apply
2d
Shift Lead - Fashion, Home & Beauty - Norwich
Marks & Spencer —Norwich
- £14.47 an hour
- Part-time
- Employee discount
10d
Team Leader
Card Factory —Norwich
- £13 an hour
- Leadership
Team Leader
ASDA —Norwich
- £13.10 - £16.64 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
1d
Management - Management Trainee
Schuh —Norwich
- Full-time
- Management
- Customer service
- Supervising experience
- Relocation assistance
- Employee assistance programme
1d
Sunday Supervisor
Mind —Norwich
- £13.50 - £13.55 an hour
- Part-time
- Annual leave
- Employee assistance programme
9d
Assistant Store Manager
Domino's —Norwich
- £32,000 a year
- Weekend availability
- Management
- English
- Communication skills
Quick apply
1d
Supervisor
Levi Strauss & Co. —Norwich
- Full-time
- Sales
- Customer service
- Team management
Quick apply
12d
Holding Store Manager - Lowestoft
New Look —Lowestoft
- Full-time
- Management
- Organisational skills
- Communication skills
- Employee discount
9d
Lead Customer Experience Manager
Sainsbury's —North Walsham
- From £36,250 a year
- Management
- Leadership
- Employee discount
4h
Assistant Store Manager
Tapi —Great Yarmouth
- Full-time
- Employee assistance programme
- Employee discount
Retail Manager
Break Charity —Norwich
- £23,714 a year
- Full-time
- Heavy lifting
- Leadership
- Employee discount
2d
Joules Assistant Store Manager
NEXT —Norwich
- From £28,019 a year
- Weekend availability
- Customer service
- Employee discount
3d
Store Manager
Vision Express —Norwich
- Leadership
- School
- Annual leave
- Employee assistance programme
Shift Manager
Iceland —Norwich
- £11.60 - £12.71 an hour
- Full-time
- Retail management
- Employee discount
- Referral programme
7d
Branch Manager
Stevensons —Norwich
- Full-time
- Management
- Microsoft Office
- Supervising experience
One Stop - Shift Leader
One Stop —Norwich
- £13.66 an hour
- Full-time
- IT
- Communication skills
- Time management
14d

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Store Manager

Lucy and Yak -
Norwich

Apply Now

Job details

Full-time
£30,000 - £33,000 a year

Qualifications

Management
Sales
Fashion retail
Communication skills

Full job description

We are looking for an amazing Store Manager to lead our lovely Norwich team!

As a Store Manager at Lucy & Yak, your role is to lead, manage and drive the success of your store by motivating & inspiring your team & building a community. You will always lead your team by example in creating outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop, motivate and support your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you are responsible for ensuring your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service.

What you'll be doing...

Leadership

Provide strong leadership, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve individual and collective goals.
Giving instant and consistent positive & constructive feedback to your team to enhance individual and team performance. Empowering your Assistant Manager to do the same.
Play a leading role in the recruitment, training, and development of a high-performing team.
Manage, support, train and develop your team. You’ll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible.

Customer-Centric Approach

Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics.
Foster a customer-focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences.
Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction.

Sales

Drive & motivate your team to meet sales targets/KPIs through incentives & training
Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey

Operational Excellence

Oversee day-to-day retail operations, including staffing, sales, visual merchandising, and administration.
Responsible for the day-to-day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary.
Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals.
Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers.
Attend weekly & quarterly management meetings

Stock Management

Responsible for effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings
Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible
Implement effective stock management procedures, stockroom organisation, line counts & stock takes

Financial Management

Analyse and interpret key performance indicators to drive informed decision-making.
Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded.

Marketing, Events & Community Engagement

Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts)
Create exciting in-store content with your team, managing your Store's social media platforms.
Organising, staffing & running collaboration events in your store!

What are we looking for?

Previous Management experience of 2 years within a customer facing role is essential
Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
Passion for our brand: You're excited about Lucy & Yak's mission, products, and values.
A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
Leader: You are exceptional at motivating, developing and coaching a team to success
Excellent communication and interpersonal skills.
Proven ability to drive sales and achieve targets
Good understanding of social media platforms (Instagram, Facebook, TikTok, etc)
Good I.T skills – confident to use Word, Excel, social media applications & till systems
Demonstrate resilience, work upon your own initiative and think quickly on your feet to resolve emergent issues.
Experience mid-long term planning would be a bonus
Previous Fashion Retail Experience is highly desirable but not essential

The fine print

Salary based on experience
Based in Norwich
37.5 hours per week

Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.

Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.

Apply Now

Refine Your Search

retail store manager jobs in norwich, eng

Store Manager

Retail Manager

Store Manager

Concession Manager

Shift Lead - Fashion, Home & Beauty - Norwich

Team Leader

Team Leader

Management - Management Trainee

Sunday Supervisor

Assistant Store Manager

Supervisor

Holding Store Manager - Lowestoft

Lead Customer Experience Manager

Assistant Store Manager

Retail Manager

Joules Assistant Store Manager

Store Manager

Shift Manager

Branch Manager

One Stop - Shift Leader

I want to receive the latest job alerts for retail store manager in norwich, eng

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