Steward Work, Jobs in Norwich, Nfk (with Salaries)

Third-Party Capture Claims Handler
Verisk —Norwich
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Motor Claims Handler
Verisk —Norwich
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Trainee Motor Claims Handler
Verisk —Norwich
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Experienced Motor Claims Handler
Verisk —Norwich
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Life insurance
Project Manager
Verisk —Norwich
- Full-time
- Continuous improvement
- Agile
- Communication skills
- Annual leave
- Life insurance
Database Developer
Verisk —Norwich
- Full-time
- APIs
- Financial services
- AI
- Annual leave
- Life insurance
Trustee
YMCA Norfolk —Norwich

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Third-Party Capture Claims Handler

Verisk -
Norwich

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Job details

Full-time

Benefits

Free parking
Casual dress
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Life insurance

Qualifications

Customer service call handling
Customer service
Computer literacy
Quality assurance
Computer skills
Outbound calling
Communication skills

Full job description

We are looking for a Third-Party Capture Motor Claims Handler to join our company, which is recognised by Forbes as a World’s Best Employer and Best Employer for Women.

As a Third-Party Capture Motor Claims Handler, your purpose will be to contact Claimants who have been involved in an accident with our policyholder and convert them in to accepting our services to deal with their vehicle damage claim, as well as any replacement vehicle needs. If they accept our offer, you will be responsible for arranging their vehicle damage to be dealt with, as well as instructing for a replacement vehicle to be supplied and/or offering cash alternatives.

As a Third-Party Capture claims handler, your responsibilities will include:

Case Management: Work through your team’s case load efficiently to achieve monthly targets, both individually and collaboratively.
Quality Assurance: Maintain a high standard of accuracy and compliance to meet internal and external audit requirements.
Customer Service: Deliver professional standards of service to internal and external customers.
Communication: Handle inbound and outbound calls and correspond with all relevant parties via telephone or email.
Supply Chain Coordination: Instruct the relevant supply chain to contact the claimant and initiate the claim process.
Commercial Awareness: Upsell company services to prevent claimants from using alternative providers.

Previous experience within motor insurance or credit hire would be desirable, but not required
Strong verbal and written communication for handling calls and email correspondence
Attention to detail & accuracy
Skilled in upselling services and handling objections
Ability to prioritise workload, manage time effectively, and work under pressure in a fast-paced environment
Proactively prioritise tasks to ensure deadlines are met
Decisive decision making
Enthusiastic, determined and target driven to achieve results individually and as part of a team
Willingness to learn and ask questions to support in own development
Computer literate

What we offer:

25 days holiday plus Bank Holidays and Wellbeing time. Plus, an option to buy and sell holiday.
Smart casual dress code and a modern office environment with hassle-free parking and excellent accessibility by public transport
Pension Scheme
Annual UK Awards Night and Charity fundraising events
Progression opportunities, plus access to learning and development resources; including LinkedIn Learning, Coursera, Lean Six Sigma training and exams
Free yearly eye test and discount on new frames and lenses
Group Life Assurance & Income Protection
Private Medical Insurance (optional)
Employee Assistance Program (EAP)
Volunteers Week

Don't let a lack of industry experience hold you back. We're looking for enthusiastic people with the right mindset, strong communication skills, and a willingness to learn. If that sounds like you, apply today, we'd love to hear your story.

#LI-MS1#Hybrid

Our People, Our Culture

For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk and what we are doing within the insurance industry.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.

Our Culture : Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging.

Awards & Recognition : See why Verisk is consistently recognized as a Great Place to Work™ around the world.

Our Businesses : Learn about the diverse industries we serve — from insurance and energy to financial services and beyond.

Life at Verisk : Discover what it’s like to work at Verisk through employee stories, team highlights, and culture moments.

Careers at Verisk : Join a global team of problem-solvers and innovators doing meaningful work that’s shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture

Let’s build something meaningful together!

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

At Verisk, we provide a competitive compensation package aligned with market benchmarks and individual experience, disclosed transparently in accordance with applicable pay transparency regulations. In addition to base salary, eligible roles may include a range of incentive opportunities designed based on market research and our internal grading structure.

Our benefits portfolio varies by location; however, a typical package includes medical coverage, life insurance, pension plans, and paid time off in line with local labor laws.

We also foster a work environment focused on well-being and career development. Additional perks may include wellness initiatives, fitness programs, and team-building activities.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine, or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

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steward jobs in norwich, nfk

Third-Party Capture Claims Handler

Motor Claims Handler

Trainee Motor Claims Handler

Experienced Motor Claims Handler

Project Manager

Database Developer

Trustee

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