Guest service manager Work, Jobs in Nottingham, Eng (with Salaries)

General Manager
Sodexo —Nottingham
- Up to £60,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
9d
Guest Service Manager
Holiday Inn Derby Nottingham —Nottingham
- Weekend availability
- Hotel
- Guest services
- Leadership
- Employee discount
Quick apply
11d
Customer Service Manager
IWG —Nottingham
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
General Manager- Dual Site- Jockey Club Experiences
Levy —Nottingham
- Up to £50,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
3d
General Manager
Golf Fang Nottingham —Nottingham
- £45,000 a year
- Full-time
- Bar
- Team management
- Budgeting
- Employee discount
- Life insurance
Quick apply
11d
Senior Visitor Experience Officer
National Trust —Derby
- £27,612 a year
- Weekend availability
- Free parking
- Employee assistance programme
6d
Casual Bar Assistants
Legends Global (Europe) —Nottingham
- Weekend availability
- Serving
- Bar
- Customer service
12d
Team Leader
Atlas Hotels —Derby
- £13.95 an hour
- Hotel
- Team management
- Guest services
- Employee discount
- Referral programme
Quick apply
Assistant Manager
Las Iguanas —Nottingham
- Up to £34,225 a year
- Full-time
- Restaurant management
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
General Manager
Roxy Leisure —Leicester
- £40,000 - £45,000 a year
- Weekend availability
- Bar
- Training & development
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
11d
American Diner Restaurant Manager (3 Days Off Per Week)
1950's American Diner Ltd —Swadlincote
- Up to £45,000 a year
- Full-time
- Supervising experience
- Recruiting
- Cleaning
- Free parking
- Employee discount
Quick apply
6d
Wedding & Events Supervisor
The Carriage Hall —Nottingham
- £13.50 an hour
- Weekend availability
- Customer service
- Team management
Quick apply
11d
Hotel - Duty Manager
Premier Inn —Newark-on-Trent
- Up to £13.86 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Deputy Manager
Turtle Bay —Nottingham
- Up to £37,000 a year
- Full-time
- Bar
- Guest services
- Employee discount
- Referral programme
Quick apply
Gaming Supervisor
Metropolitan Gaming —Nottingham
- £28,589 a year
- Full-time
- Customer service
- Team management
- Training & development
- Employee discount
- Life insurance
Quick apply
Portfolio Revenue Manager – UK Remote – 18 Months Fixed Term Contract
InterContinental Hotels Group —Burton-On-Trent
- Remote
- Hotel
- Hotel experience
- Employee discount
12d
Guest Relations Executive
Riviera Travel —Burton-On-Trent
- £25,712 - £27,539 a year
- Full-time
- Hybrid work
- Computer literacy
- Hotel
- Travel
- Work from home
- Employee assistance programme
Quick apply
4d
Supervisor
Popeyes UK —Nottingham
- £12.75 - £13.25 an hour
- Full-time
- Supervising experience
- Training & development
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Deputy Park Manager
Oxygen —Nottingham
- £30,000 - £33,000 a year
- Weekend availability
- Customer service
- First Aid Certification
- Leadership
Quick apply
6d
Deputy General Manager
Baresca Tapas Family —Nottingham
- £32,700 - £43,700 a year
- Bar
- Recruiting
- Leadership
Quick apply
9d

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General Manager

Sodexo -
Nottingham

Quick apply

Job details

Full-time
Up to £60,000 a year
9 days ago

Benefits

Free parking
Cycle to work scheme
Employee assistance programme

Qualifications

Succession planning
Stakeholder engagement
Stakeholder liaison
Coaching
Catering
Profit & loss
Continuous improvement
Partnership building
Forecasting
Financial management
Financial acumen
Team motivation leadership
Growth strategy
Food service management
Hospitality management
Stakeholder management

Full job description

Job Introduction

Lead one of the most exciting hospitality and events operations in UK sport.

General Manager

The City Ground, NFFC, West Bridgford, Nottingham, NG2 5FJ
40hrs pw 5/7
up to £60,000pa Depending on experience + excellent bonus and benefits
Flexible Benefits fund of £1,300 to utilise across an array of benefits
Free parking

Job Introduction

Sodexo Live! is seeking an exceptional General Manager to lead our partnership at The City Ground, home of Nottingham Forest Football Club.

This is more than a venue management role. It's an opportunity to shape unforgettable matchday and event experiences, lead a large and passionate team, drive commercial performance, and become a trusted strategic partner to one of English football's most historic clubs.

As General Manager, you will have overall responsibility for the performance, growth and operational excellence of the venue's food, beverage, hospitality and event operations.

You'll lead a team of senior department heads and oversee the delivery of world-class experiences for thousands of guests across matchdays, conferences, banqueting, hospitality and special events.

This is a high-profile, highly visible leadership role where you will have the autonomy to innovate, influence strategy and make a lasting impact.

If you're an inspiring leader with strong commercial acumen, a passion for hospitality, and a track record of delivering exceptional customer experiences at scale, we'd love to hear from you.

What You'll Do:

Provide inspirational leadership across all areas of the operation, creating a culture of accountability, engagement, inclusivity and high performance.
Act as the senior Sodexo Live! representative and trusted partner to Nottingham Forest FC, building strong relationships with key stakeholders.
Develop and deliver strategic business plans that drive growth, innovation and long-term venue success.
Take full ownership of the venue's financial performance, delivering budget, revenue and profitability targets through robust commercial management.
Identify and maximise new revenue opportunities, utilising financial insight, forecasting and market trends to support decision-making.
Champion outstanding fan, guest and hospitality experiences, ensuring services consistently exceed expectations and contractual commitments.
Drive operational excellence and innovation across hospitality, retail catering, premium experiences and events, positioning the venue as an industry leader.
Lead, coach and develop a high-performing management team, fostering talent, succession planning and continuous improvement across the business.

For a full list of responsibilities please view the attached job description

What You Bring:

We're looking for a commercially focused hospitality leader who thrives in fast-paced, customer-centric environments.

Essential Experience

Significant senior leadership experience within hospitality, events, catering, stadia, leisure or venue operations.
Proven responsibility for large-scale P&L management.
Experience leading diverse, multi-functional teams.
Strong commercial awareness and financial acumen.
Ability to manage multiple priorities while delivering results.
Excellent stakeholder management and relationship-building skills.
Commitment to operational excellence, compliance, health & safety and customer experience.

Desirable Experience

Stadium, arena or large event venue experience.
Premium hospitality or high-end retail catering experience.
Experience managing large-scale event operations.
Exposure to transformational projects, venue development or business growth initiatives.

What we offer:

Working with Sodexo Live! is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.
Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
Money Insights and financial benefits via the Salary Finance Platform.
Save for your future by becoming a member of the Sodexo Retirement Plan
A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
Flexible and dynamic work environment

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.The rewards and Benfits guide is attached

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