Park lead Work, Jobs in Nottingham, Eng (with Salaries)

Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
13d
Lead Care Navigator/Receptionist
Wollaton Park Medical Centre —Wollaton West
- Part-time
- Customer service
- Administrative experience
- In-person
Quick apply
3d
Training and Events Lead
Equip Outdoor Technologies UK —Alfreton
- £29,331.35 - £32,851.11 a year
- Weekend availability
- Hybrid work
- Driving
- Travel
- Marketing
- Free parking
- Employee discount
Quick apply
Accommodation Enquiries Assistant (Fixed Term)
UPP Ltd —Nottingham
- £25,394.70 a year
- Full-time
- Communication skills
Rugby Union Coordinator (Part time)
University of Nottingham —Nottingham
- £26,908 - £28,890 a year
- Part-time
- Hybrid work
- University
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
11d
Executive Assistant
The David Ross Education Trust —Loughborough
- £38,220 - £42,839 a year
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
13d
HR Data and Systems Co-ordinator
Loughborough University —Loughborough
- £35,608 a year
- Full-time
- Hybrid work
- University
11d
Customer Service Assistant
Loughborough University —Loughborough
- £24,517 a year
- Part-time
- Hybrid work
- University
- IT
- Annual leave
3d
Lead Virtual School Officer
Leicester City Council —Leicester
- £42,839 - £46,142 a year
- Weekend availability
- Hybrid work
- Travel
- Leadership
- School
3d
Credit Control Manager
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Analysis skills
- Leadership
- Negotiation
- Employee assistance programme
Pro Vice-Chancellor for Education and Student Experience
Loughborough University —Loughborough
- Full-time
- Hybrid work
- English
- University
- Leadership
Customer Services Advisor
Halfords —Nottingham
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Store Manager
Heron Foods —Nottingham
- £31,000 a year
- Full-time
- Customer service
- Retail management
- Annual leave
Quick apply
Hotel Supervisor
Travelodge —Nottingham
- £13.06 an hour
- Full-time
- Hotel
- Leadership
- Employee discount
12d
Event Host/Marshal
TeamSport —Nottingham
- £8.00 - £13.06 an hour
- Part-time
- English
- Classroom experience
- Leadership
- Employee discount
4d
Breakfast Supervisor
Donington Park Farmhouse —Castle Donington
- Part-time
- Hospitality
- Cooking
- Hotel
- Free parking
Quick apply
7d
Senior Supervisor - Nights
ABM —Mansfield
- £15.50 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
Concessions Manager, Pride Park Stadium
Delaware North —Derby
- Weekend availability
- Hospitality
- No degree
- IT
Physical Development Coach
Loughborough University —Loughborough
- £26,340 a year
- Full-time
- Hybrid work
- University
- Annual leave
3d
Hotel Duty Manager
Premier Inn —Castle Donington
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply

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park lead jobs near nottingham, eng

Customer Support Team Leader & Account Manager

Staytite -
Nottingham

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
13 days ago

Benefits

Company pension

Qualifications

CRM software
Sales
Customer service
Microsoft Office
Continuous improvement
Team management
Organisational skills
Account management
Leadership
Communication skills

Full job description

Customer Support Team Leader & Account Manager

Sherwood Business Park, Nottingham

Competitive Salary + Bonus + Benefits

Lead People. Drive Customer Excellence. Grow Key Accounts.

Staytite Group is looking for a Customer Support Team Leader & Account Manager to lead our Customer Support Executive team while managing a portfolio of strategic customer accounts. This is a fantastic opportunity to join a well-established, family-owned business where you can make a real impact on both customer experience and business growth.

About Staytite Group

Established in 1978, Staytite has built a strong reputation as a specialist in industrial fastening solutions. Operating from locations in High Wycombe and Nottingham, with international distribution hubs in Dubai and Shanghai, we support customers across a wide range of global markets.

As part of the wider Staytite Group, we are committed to creating long-term partnerships, delivering exceptional service, and investing in our people.

The Opportunity

This is a hybrid leadership role combining team management (70%) and account management (30%).

You'll lead and develop our Customer Support Executive team, driving performance, service excellence, and continuous improvement, while also managing key customer relationships to support retention, growth, and profitability.

What You'll Be Doing

Team Leadership & Operational Excellence

Lead, motivate and develop a high-performing Customer Support team.

Conduct regular one-to-ones, performance reviews and development plans.

Coach and mentor team members to maximise engagement and performance.

Manage workloads, priorities and resources to ensure service targets are achieved.

Monitor KPIs and implement improvement initiatives.

Identify training and development opportunities.

Handle performance, attendance and employee relations matters.

Act as the escalation point for complex customer issues.

Review and improve processes, SOPs and operational efficiency.

Collaborate with Sales, Purchasing and Operations teams to deliver an outstanding customer experience.

Customer Experience

Ensure customer enquiries, quotations and orders are handled efficiently and professionally.

Champion a customer-first culture across the business.

Monitor customer feedback and implement service improvements.

Maintain consistently high service standards across all customer touchpoints.

Account Management & Commercial Growth

Manage a portfolio of strategic customer accounts.

Build strong, long-term customer relationships.

Identify opportunities for account growth, increased revenue and margin improvement.

Conduct customer reviews and business meetings.

Support forecasting, reporting and commercial planning.

Deliver solutions that meet customer needs while supporting business objectives.

What We're Looking For

Essential

Minimum 5 years' experience in account management, sales, senior customer service, or a similar customer-facing role.

Proven experience leading or managing a team.

Strong commercial awareness and experience supporting business growth.

Excellent communication and relationship-building skills.

Experience using CRM systems and Microsoft Office.

Ability to analyse data, identify trends and make informed decisions.

Strong organisational skills with the ability to manage multiple priorities.

Desirable

Experience within the fastener, engineering, or industrial sector.

Financial awareness including budgeting and margin management.

Personal Qualities

Customer-focused and commercially driven.

Inspiring and collaborative leader.

Highly accountable and results oriented.

Resilient, adaptable, and proactive.

Continuous improvement mindset with strong problem-solving skills.

Why Join Staytite?

This is a unique opportunity to join a growing business where you'll have the autonomy to shape customer support performance, develop people, and build lasting customer relationships.

You'll be part of a company that values expertise, teamwork, continuous improvement and long-term success.

Benefits

Competitive Salary

Performance Bonus Scheme

5% Employee / 5% Employer Pension Contributions

24 Days Holiday + Bank Holidays

Birthday Leave

Health Cash Plan

Long Service Awards

Apply Now

If you're an ambitious customer service leader who enjoys developing people, improving performance and building strong customer relationships, we'd love to hear from you.

Join Staytite Group and help us deliver exceptional service while driving sustainable growth for our customers and our business.

Quick apply

Refine Your Search

park lead jobs in nottingham, eng

Customer Support Team Leader & Account Manager

Lead Care Navigator/Receptionist

Training and Events Lead

Accommodation Enquiries Assistant (Fixed Term)

Rugby Union Coordinator (Part time)

Executive Assistant

HR Data and Systems Co-ordinator

Customer Service Assistant

Lead Virtual School Officer

Credit Control Manager

Pro Vice-Chancellor for Education and Student Experience

Customer Services Advisor

Store Manager

Hotel Supervisor

Event Host/Marshal

Breakfast Supervisor

Senior Supervisor - Nights

Concessions Manager, Pride Park Stadium

Physical Development Coach

Hotel Duty Manager

I want to receive the latest job alerts for park lead in nottingham, eng

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