Client services occupations Work, Jobs in Nottingham, Ntt (with Salaries)

Customer Operations Executive
Canopy —Nottingham
- £25,480 a year
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply
6d
Customer Services
Kinaxia Transport & Warehousing —Duffield
- Full-time
- CRM software
- Data entry
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Client Contact Team Member
Lawfront —Nottingham
- Full-time
- Hybrid work
- CRM software
- Business development
- Organisational skills
- Annual leave
- Employee discount
9h
Customer Services Executive
Reconomy Connect —Newark-on-Trent
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Salesforce
- Free parking
- Store discount
Client Services Advisor
Soane Britain —Leicester
- Full-time
- Administrative experience
- Communication skills
- Office experience
Client Services Advisor
PPL PRS —Leicester
- £24,852 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- English
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
14d
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Continuous improvement
- AI
- Communication skills
Client Success Coordinator - Chesterfield
Ovation Incentives —Chesterfield
- £25,000 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- Business
Quick apply
11d
Junior Service Delivery Manager
Ericsson —Nottingham
- Computer Science
- Engineering
- English
Supplier Support Coordinator
GXO Logistics —Nottingham
- Up to £26,100 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Account Executive
Inspired Thinking Group (ITG) —Nottingham
- Full-time
- Hybrid work
- Quality control
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Final Duties Client Care Coordinator
Fidler & Pepper Ltd —Mansfield
- Organisational skills
6d
Customer Service Representative
RXO, Inc. —Derby
- £26,437 - £26,500 a year
- Full-time
- Continuous improvement
- Data entry
- Communication skills
- Employee assistance programme
- Life insurance
Prime Account & Digital Customer Service Advisor
Sanderson Design Group Plc —Loughborough
- Full-time
- In-person
Quick apply
Customer Service Advisor
ATL —Derby
- £26,000 - £28,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Service Operations Specialist
Concentrix —Derby
- £26,520 a year
- Full-time
- Hybrid work
- Maintenance
- Store discount
- Employee discount
4d
Customer Service - Maternity Cover
Trelleborg Sealing Solutions - Aerospace —Swadlincote
- Monday to Friday
- Communication skills
- Employee assistance programme
- Referral programme
Customer Liaison Officer
Network Plus —Alfreton
- Management
- Leadership
- Communication skills
Quick apply
Provisioning Advisor
Digital Space —Newark-on-Trent
- £26,227.50 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply

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client services occupations jobs near nottingham, ntt

Customer Operations Executive

Canopy -
Nottingham

Quick apply

Job details

Permanent | Full-time
£25,480 a year
6 days ago

Benefits

Casual dress
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Referral programme
Sick pay

Qualifications

Live chat
Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Ticket management
English
Relationship management
Computer skills
Customer interaction
Communication skills
A Level

Full job description

Role

Customer Operations Executive

Job type

Full time (37.5 hour per week)

Salary

£25,480 plus discretionary overtime and performance related bonuses

WHY WE’RE HERE

Canopy is on a mission to build a Rental Marketplace aimed at helping the millions of Renters worldwide achieve their financial goals.

Joining Canopy represents an exciting opportunity for the right person who is keen to take their career to the next level and work with a highly committed, passionate and dedicated team to grow the company in the years to come. Canopy is searching for like minded individuals, who want to share in its success.

THE OPPORTUNITY

The Operations Executive role is a vital role for the continued growth of Canopy. You will be managing a wide array of customers, consisting of Landlords, Lettings Agents, Renters and Guarantors.

You will provide excellent customer service to all customers dealing with all inquiries in a timely manner and communicating through various channels (telephone, email, live chat).

You will have responsibility for the management of the renters referencing journey and being the driving force for resolving customers referencing and technical issues, approving documents and liaising with letting agents to confirm tenants suitability.

Your skills

Exceptional customer service skills, ideally delivered through telephony, email and live chat
Strong written and verbal communication skills
Accurate with an eye for detail
At all times calm, welcoming and genuinely customer focused
Ability to multitask, prioritise, and manage time effectively
Technologically proficient: Ability to utilise spreadsheets, customer support software etc

Main Areas of Responsibility

Provide excellent customer service to all customers, delivered through our telephony and digital channels
Respond to all customer service tickets generated in a timely manner
Manage relationships with customers, agents and landlords; ensuring communications are responded to in line with service level agreements.
Completing tenant referencing checks accurately within an appropriate time frame
Review employment & landlord references in line with company standards.
Perform manual verification checks on tenants financial documents.

Most importantly, you'll share the qualities that have driven our success so far: firstly, you're a people person and a team player. You'll be adaptable and a clear communicator, able to tailor your approach dependent on each individual customer. You show a passion for helping our customers and clients. Throw in lots of initiative, enthusiasm and a positive, solutions oriented approach and there's a good chance you'll thrive at Canopy.

DESIRED BUT NOT ESSENTIAL SKILLS

Experience in Customer Care – Ideally , CRM based or with property experience (Intercom preferred)

WHAT WE OFFER

Canopy is committed to making a good place to work. You will receive the following:

Company pension scheme
Starting with 25 holidays a year (plus bank holidays)
Extra day annual leave for your birthday
Free tea and coffee (when in the office)
Company funded events
Employee Assistance Programme
Hybrid working model; Tuesday, Wednesday and Thursday are worked from our Nottingham City Centre based office. Monday and Friday are worked from home.

This is a full-time position of 37.5 hours. The working hours may vary between 9:00 AM and 6:00 PM from Monday to Friday. Additionally, there is a Saturday rotation in place, with employees usually scheduled to work one Saturday per month between the hours of 9 am- 2 pm.

Job Types: Full-time, Permanent

Pay: £25,480.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Referral programme
Sick pay

Education:

A-Level or equivalent (preferred)

Experience:

customer service: 5 years (required)

Language:

English (required)

Work Location: Hybrid remote in Nottingham NG1 7AQ

Quick apply

Refine Your Search

client services occupations jobs in nottingham, ntt

Customer Operations Executive

Customer Services

Client Contact Team Member

Customer Services Executive

Client Services Advisor

Client Services Advisor

Customer Success Manager

Customer Account Coordinator

Client Success Coordinator - Chesterfield

Junior Service Delivery Manager

Supplier Support Coordinator

Account Executive

Final Duties Client Care Coordinator

Customer Service Representative

Prime Account & Digital Customer Service Advisor

Customer Service Advisor

Service Operations Specialist

Customer Service - Maternity Cover

Customer Liaison Officer

Provisioning Advisor

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