Customer success manager Work, Jobs in Oakengates, Shr (with Salaries)

Customer Success Manager
CODA Testing —Salt
- Full-time
- CRM software
- Bachelor's degree
- No degree
UK Clinical Success Manager
Strolll —Stafford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Travel
- Patient care
- Organisational skills
- Annual leave
Quick apply
12d
Sales and Events Executive
Burhill Group Limited —Telford
- £27,800 a year
- Weekend availability
- Hospitality
- Sales
- Contracts
Partner Manager
Converge Technology Solutions —Stafford
- Full-time
- CRM software
- Sales
- Business development
Virtual Area Sales Manager - Distribution
Schneider Electric —Telford
- Full-time
- Remote
- Microsoft Outlook
- Sales
- English
- Annual leave
- Life insurance
Sales Office Manager
Park Hall Hotel and Spa —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
8d
Business Development Manager (BDM) - Telford- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Telford
- £35,875 - £41,000 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Night Manager
ASDA —Telford
- Weekend availability
- Supervising experience
- In-person
- Retail management
- Annual leave
- Employee assistance programme
Operational Support Team Leader
Culligan UK limited —Wolverhampton
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Business Development Manager (BDM) - Stafford - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stafford
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Service Advisor M/F/D
Hager Group —Telford
- Sales
- Communication skills
Commercial Business Development Manager
React Specialist Cleaning Ltd —Birmingham
- From £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Contracts
- Free parking
- Annual leave
Quick apply
14d
Store Manager
Lidl —Telford
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
22h
Customer Service Administrator
CML —Telford
- £27,904 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Toyota Sales Manager - New and Used Car Sales
W R Davies Toyota Stafford —Stafford
- £45,000 - £75,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
1d
Territory Manager - Orthodontics (West Midlands & Mid Wales) / Fixed-term contract
ClearCorrect —Telford and Wrekin
- Full-time
- Sales
- English
- Presentation skills
Account Manager
CITY ELECTRICAL FACTORS LTD —Wolverhampton
- £28,000 - £35,000 a year
- Full-time
- Sales
- Salesforce
- Business development
- Free parking
- Employee discount
Quick apply
6d
Customer Help Desk Co-ordinator
JLA —Stafford
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Account Manager
Prodrive —Newport
- Project management
- Communication skills
Assistant Manager (30 h/w)
Build-A-Bear Workshop —Telford
- 8 hour shift
- Microsoft Outlook
- Leadership
7d

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Customer Success Manager

CODA Testing
Salt

Apply Now

Job details

Full-time

Qualifications

CRM software
Bachelor's degree
SaaS
Account management
Communication skills

Full job description

Job Title

Customer Success Manager

Location

South Jordan, Utah (On-site, with occasional remote flexibility)

Job Description

As a Customer Success Manager at CODA Testing, you will serve as the main point of contact for employer clients, ensuring they receive exceptional service and value from our workplace testing solutions and the CODA LINX™ platform. Your goal will be to drive customer satisfaction, engagement, and long-term partnership. This is a client-facing role that requires a high level of professionalism, attention to detail, and a proactive mindset in a compliance-driven environment.

Who We Are

CODA Testing (Consortium of Drug and Alcohol Testing and MRO Services) has been a trusted provider of workplace drug and alcohol testing services since 1988. Based in Utah with four regional locations, we offer DOT-compliant testing, TSA application support, 24/7 on-site collections, and a secure platform—CODA LINX™—for real-time test tracking and results management.

Responsibilities

Build and maintain strong relationships with assigned clients.

Train clients on CODA LINX™ and assist with onboarding and setup.

Ensure clients remain compliant with federal and industry-specific testing standards.

Monitor account activity and usage, and proactively address issues.

Conduct regular check-ins and account reviews.

Respond to inquiries and resolve customer concerns in a timely manner.

Identify upsell opportunities and coordinate with internal teams for follow-up.

Track all interactions and updates using internal CRM systems.

Requirements

3+ years in a Customer Success, Account Management, or Client Services role.

Excellent written and verbal communication skills.

Ability to multitask and manage multiple accounts in a fast-paced environment.

Comfortable working in a regulated industry with strict compliance guidelines.

Strong technology skills, especially with CRM or SaaS platforms.

Bachelor's degree or equivalent work experience.

Preferred Qualifications

Familiarity with DOT, TSA, or healthcare compliance programs.

Experience in workplace drug and alcohol testing services.

Knowledge of testing procedures and reporting tools.

Why Work With Us

Competitive compensation with performance incentives

Health, dental, and vision benefits

Professional development opportunities

Mission-driven team and leadership

Strong industry reputation and growing client base

How to Apply

Click "Apply Now" to submit your resume. Candidates will be contacted by our team if selected for the next step.

Apply Now

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