Customer support & client services occupations Work, Jobs in Oakington, Cam (with Salaries)

Customer Care / Bookings Co-Ordinator
Accora —Cambridge
- Full-time
- Computer literacy
- Travel
- Organisational skills
- Annual leave
Quick apply
8d
Customer Support Specialist
Beyond Co —Newmarket
- £26,500 a year
- Hybrid work
- Continuous improvement
- Communication skills
- School
- Health & wellbeing programme
- Work from home
Quick apply
3d
Resident Contact Centre Advisor
Cross Keys Homes —Peterborough
- £28,596 - £30,102 a year
- Full-time
- Conflict management
- Communication skills
4d
Senior Customer Complaints & resolution
HWC Logistics —Cambridge
- £27,500 - £30,000 a year
- Full-time
- CRM software
- Management
- Communication skills
- Free parking
- Employee discount
Quick apply
5d
Customer Service Administrator MAT Cover
Vantify —Saint Ives
- £26,227.50 a year
- Temporary
- Hybrid work
- Microsoft Word
- Continuous improvement
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Client Success Coordinator - Pharmacies
BeWell —Cambridge
- £26,000 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Work from home
Quick apply
4d
Account Handler
East Cambridgeshire & Fenland NFU Mutual Agnecy —Ely
- From £25,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
Eakin Healthcare —Peterborough
- £26,719.50 a year
- 8 hour shift
- Hybrid work
- Travel
- Business
- Free parking
- Referral programme
Quick apply
2d
Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
3d
Customer Service Co-ordinator (Administrator)
DS Smith —Blunham
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Employee assistance programme
- Employee discount
Customer Experience Advisor
Hotel Chocolat —Royston
- £27,153 a year
- Weekend availability
- CRM software
- Hotel
- Communication skills
- Employee discount
10d
Senior Customer Service Advisor
Barclays —Huntingdon
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Customer Service Associate
Acushnet Golf —Saint Ives
- Full-time
- Communication skills
- Annual leave
- Employee discount
9d
Customer Service Representative - 2067
Thorlabs —Ely
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
Quick apply
Customer Care Support
Accora —Orwell
- Full-time
- Computer literacy
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
Quick apply
8d
Customer Service Advisor
Copart —Bedford
- £27,976 a year
- Monday to Friday
- Communication skills
- Employee discount
- Life insurance
Quick apply
Business Development Assistant/Customer Support
Saffron Building Society —Saffron Walden
- Up to £28,000 a year
- Communication skills
- Time management
Customer Service Manager
Shearline Precision Engineering Ltd —Ely
- From £45,000 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
4d
Customer Advisor
Vindis Group —Huntingdon
- £28,143.12 a year
- Employee assistance programme
Customer Support Coordinator
Mettler Toledo —Royston
- Continuous improvement
- Communication skills
- Annual leave

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customer support & client services occupations jobs near oakington, cam

Customer Care / Bookings Co-Ordinator

Accora -
Cambridge

Quick apply

Job details

Full-time
8 days ago

Benefits

Annual leave

Qualifications

Sales support
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Client engagement
Computer literacy
Appointment booking and call handling
Organisational skills
Computer skills
Customer interaction
Outbound calling
A Level

Full job description

As a Booking Co-Ordinator in Customer Care, you will be at the forefront of our sales efforts, working closely with our customers to ensure a seamless and personalized experience. You will play a key role in the customer journey by proactively engaging with clients, booking seating assessments, and coordinating with our Customer Care team.

Requirements

Our Bookings Co-Ordinator play a key part in the customer journey, booking seating assessments with clients, and forming part of the front line of inbound call answering along with the Customer Care team.

Your Contribution: Making a Positive Impact

Answering telephone calls and emails from our customers in a timely manner
Booking seating and FloorBed assessments into the relevant product specialist’s diary
Working closely with the product specialist team and ISC colleagues to ensure most efficient use of PS’s day
Occasionally outbound calls and emails may be required to customers to promote assessments
Processing credit card expenses for product specialists
General support for sales team

Key goals and KPIs

Assessment bookings
Missed call rate

Qualifications and training

It is desirable that the postholder has:

Qualification to A-level standard or equivalent

Experience and knowledge

It is desirable that the postholder has:

Customer service experience
Relevant product and industry knowledge
Desirable previous experience of managing diaries

Skills and abilities

It is essential that the postholder has:

Effective and confident telephone skills, with an excellent level of English
A good understanding of geographical areas across the country
Ability to learn to use internal diary systems and Google maps
Ability to calculate travel time accurately between locations
Ability to work effectively in a team
Good ICT skills

Other requirements

It is essential that the postholder has:

Attention to detail, with good planning and organisational skills
Drive and enthusiasm
Positive, confident and determined approach
Continuous improvement mindset
Full driving licence

Essential Skills for Making a Difference: We take health and safety seriously and expect our team members to adhere to our policies. Our employees are ambassadors of our company, promoting our brand with a positive image. We live and breathe our core values of insight, determination, and integrity, delivering on our mission statement and promoting our company's long-term vision. Adhering to high-quality and regulatory standards is essential at Accora.

Our Commitment to Supporting You: At Accora, we prioritize our employees' personal and professional development by offering training activities, on-the-job training, in-house and external training courses. We believe in investing in our employees and providing them with opportunities to grow and develop within the company. We offer a competitive salary, comprehensive benefits package, and a supportive and inclusive work environment.
Celebrating Diversity: Why It Matters to Us: We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

Benefits

Free hot/cold drinks and snacks etc.
Annual leave: 25 days per year + public holidays
Competitive salary
Private medical healthcare cover
Training and development opportunities

About Accora:

We are a dynamic and innovative company dedicated to designing and manufacturing assistive medical devices that enhance the lives of people who require extra support due to age, disability or injury. Our team is passionate about creating products that enable individuals to live as fully and independently as possible, with safety and comfort at the forefront of our design philosophy.

This is a fantastic opportunity for an individual who is committed to making a positive impact in the lives of others and who shares our values of insight, determination, and integrity.

If you are passionate about creating products that improve the lives of others and are looking for an exciting new challenge, we encourage you to apply for this role. To learn more about our company and the products we create, please visit our website at www.accora.care

Please note: we take the protection of your personal data seriously and process it in accordance with GDPR and relevant data privacy laws. By applying, you consent to us processing your data for recruitment purposes. Your personal data will be securely stored and not shared with third parties without your consent. You have the right to access, correct, or delete your data. To do so, contact us at [email protected]

Quick apply

Refine Your Search

customer support & client services occupations jobs in oakington, cam

Customer Care / Bookings Co-Ordinator

Customer Support Specialist

Resident Contact Centre Advisor

Senior Customer Complaints & resolution

Customer Service Administrator MAT Cover

Client Success Coordinator - Pharmacies

Account Handler

Customer Service Advisor

Head of Customer Success

Customer Service Co-ordinator (Administrator)

Customer Experience Advisor

Senior Customer Service Advisor

Customer Service Associate

Customer Service Representative - 2067

Customer Care Support

Customer Service Advisor

Business Development Assistant/Customer Support

Customer Service Manager

Customer Advisor

Customer Support Coordinator

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