Service delivery manager Work, Jobs in Oakington, Cam (with Salaries)

Operations Manager
ELMS Health Solutions Ltd —Cambourne
- £38,000 - £45,000 a year
- Full-time
- Continuous improvement
- Team management
- Travel
- Free parking
- Annual leave
Quick apply
Senior Catering Assistant
Emmaus Cambridge —Cambridge
- £26,227 a year
- Part-time
- Serving
- Hospitality
- Hotel
- Free parking
Quick apply
12d
Senior Facilities Manager, UK & I
JAA-Jones Lang LaSalle Limited —Cambridge
- Full-time
- Bachelor's degree
- Team management
- Recruiting
Quick apply
Senior Facilities Co-Ordinator
Lifeplus Europe Ltd —St. Neots
- £35,000 - £40,000 a year
- Hybrid work
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Service Delivery Manager
Cox Automotive —Huntingdon District
- Full-time
- Customer service
- Continuous improvement
- Leadership
- Employee discount
Programmes Manager
St Edmund's College —Cambridge
- £25,759 a year
- Part-time
- Project management
- No degree
- Budgeting
- Free parking
- Employee discount
Quick apply
Supervisor
Mears Group —Cambridge
- Up to £41,324 a year
- Monday to Friday
- Customer service
- Computer literacy
- Supervising experience
- Annual leave
- Employee discount
Sales Assistant at Tesco
The Entertainer at Tesco —Cambridge
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
3d
Shift Manager
Greggs —Bar Hill
- £14 an hour
- Customer service
- Supervising experience
- Cleaning
- Employee discount
Quick apply
Junior Service Delivery Manager
Ericsson —Cambridge
- Computer Science
- Engineering
- English
Cleaning Area Manager
BidvestNoonan —Cambridge
- £34,000 a year
- Full-time
- Continuous improvement
- Training & development
- Communication skills
Quick apply
Regional Operations Manager - Housing
The Abbeyfield Society —Cambridge
- £51,000 - £57,000 a year
- Full-time
- Continuous improvement
- Team management
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
9d
Service Manager (care)
The Edmund Trust —Cambridge
- £46,681 a year
- Weekend availability
- Management
- Experience working with individuals with disabilities
- Mentoring
- Free parking
- Store discount
Quick apply
7d
Customer Service Manager
Shearline Precision Engineering Ltd —Ely
- From £45,000 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
4d
Merchant Success Manager - eCommerce
Worldpay (UK) Limited —Cambridge
- Communication skills
Quick apply
Lab Operations Manager
Avantor —Cambridge
- Full-time
- Continuous improvement
- AI
- Leadership
Yard Team Member
Marshalls PLC —Saint Ives
- £33,924 a year
- Overtime
- Forklift
- Communication skills
- Employee discount
Quick apply
11d
Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Supervising experience
- Team management
- Communication skills
Contracts Manager
M & J Group (Construction & Roofing) Ltd —Bedford
- £65,000 a year
- Full-time
- Travel
- Contracts
- Construction experience
Quick apply
Sales Office Administrator
Mr Fothergill’s Seeds Ltd —Newmarket
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Operations Manager

ELMS Health Solutions Ltd
Cambourne

Quick apply

Job details

Full-time
£38,000 - £45,000 a year

Benefits

Free parking
Annual leave
Company pension
Company events
Gym membership
Pay rise
On-site parking

Qualifications

Operations management
Employee relations
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Team management
Care Quality Commission compliance oversight
Risk management
Human resources
Management reporting
Care Quality Commission standards
Communication skills
Internal quality assurance
Corporate regulatory compliance oversight
Operations leadership experience
Rota coordination

Full job description

Help shape the next stage of a growing home care service

ELMS Health Solutions Ltd is a CQC-registered domiciliary care provider supporting adults to live independently in their own homes across Cambridgeshire and Norfolk. As we grow, we are strengthening our operational leadership so that quality, compliance and a personal approach remain at the heart of the service.

This is an opportunity for an experienced operations professional to take ownership of the systems, people processes and operational oversight that enable a regulated service to run well. You will work closely with the Registered Manager and Director, with the authority to improve processes, bring greater clarity and accountability, and help build an organisation that is ready for sustainable growth.

Why join ELMS?

Primarily office-based working, balanced with purposeful visits to teams and operational locations.
25 days’ annual leave plus Bank Holidays, increasing after three and five years’ service.
Gym membership and company pension scheme.
Funded training and continuing professional development.
Direct access to the Registered Manager and Director, with the opportunity to influence how the service develops.
A role with genuine scope to shape systems, strengthen operational practice and make a visible difference.

What you will lead

The day-to-day operational performance of the service, ensuring priorities are clear and followed through.
Operational governance, management reporting, risk tracking and readiness for CQC assessment.
HR operations, including onboarding, employee records, absence processes and coordination of formal people matters.
Workforce oversight, including capacity, rostering risks, visit completion and timely escalation of concerns.
Quality assurance systems for care records, audits, incidents, complaints and improvement actions.
Continuous improvement across systems, processes and communication.
What you will oversee, with support from others
Care coordinators and operational colleagues responsible for rotas, care documentation and day-to-day service delivery.
Supervision, appraisal, competency and spot-check schedules, working with team leaders and senior staff.
Payroll information, invoicing and financial administration, working with payroll, accountants and the Director.
Complex HR, legal and immigration compliance matters, with support from retained professional advisers.
Safeguarding and clinical matters, with clear escalation to the Registered Manager.

What success will look like

Operational risks are identified early and acted on before they become crises.
Managers have accurate information and clear recommendations on which to base decisions.
Compliance evidence, records and improvement plans are current and easy to retrieve.
Teams understand expectations, responsibilities and escalation routes.
The Registered Manager has greater capacity for clinical leadership, regulatory relationships and strategic direction.
ELMS can grow without compromising quality, responsiveness or staff support.

About you

You may already work in adult social care, but this is not essential. We welcome applications from experienced operational leaders in healthcare, professional services, facilities management, financial services or another regulated environment.

At least three years’ experience in an operational or management role within a regulated or quality-focused environment.
Experience coordinating several workstreams and bringing structure to complex operations.
Practical knowledge of HR processes, including absence management and formal employee relations procedures.
Experience producing management information, governance reports and clear recommendations for senior leaders.
Sound judgement, critical thinking and the confidence to make proportionate decisions within agreed authority.
Strong systems capability, including Microsoft 365. Experience of CareLineLive or another care-management system would be useful.
The communication skills to build trust, challenge constructively and influence people at different levels.

Desirable, but not essential

Knowledge of CQC regulation and adult social care.
A management qualification such as ILM, CMI or equivalent.
Experience of UKVI sponsor compliance.
A Level 4 or 5 qualification in Health and Social Care.

Practical information

The role is primarily office based, with regular travel to ELMS locations and teams across Cambridgeshire and Norfolk. The expected frequency of travel, mileage arrangements, core hours and any out-of-hours responsibilities will be discussed clearly during the recruitment process. An Enhanced DBS check and satisfactory right-to-work checks will be required. ELMS Health Solutions Ltd is committed to equality, diversity and inclusion and welcomes applications from candidates with a range of professional backgrounds.

Pay: £38,000.00-£45,000.00 per year

Benefits:

Company events
Company pension
Free parking
Gym membership
On-site parking
Pay rise

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in oakington, cam

Operations Manager

Senior Catering Assistant

Senior Facilities Manager, UK & I

Senior Facilities Co-Ordinator

Service Delivery Manager

Programmes Manager

Supervisor

Sales Assistant at Tesco

Shift Manager

Junior Service Delivery Manager

Cleaning Area Manager

Regional Operations Manager - Housing

Service Manager (care)

Customer Service Manager

Merchant Success Manager - eCommerce

Lab Operations Manager

Yard Team Member

Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624

Contracts Manager

Sales Office Administrator

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