Crew leader Work, Jobs in Ockendon, Ess (with Salaries)

Customer Experience Assistant (On Board & Lounge) Eurostar
Momentum Services Limited —St. Pancras International Station
- £14.12 - £14.46 an hour
- Temporary
- Customer service
- Cleaning
- In-person
- Flexible schedule
Quick apply
7d
Team Member
Tortilla —Greenhithe
- Up to £12.71 an hour
- Full-time
- Customer service
- Hotel
- Quick service & fast food restaurant
- Employee discount
Quick apply
Prisoner Escort & Custody Driver
Serco Plc —Belvedere
- £27,220 - £39,604 a year
- Overtime
- Hybrid work
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Team Leader
KFC Laindon - High Road —Basildon
- Up to £14 an hour
- Full-time
- Training & development
- Restaurant
- Employee discount
Leisure Team Leader
Village Hotels - Maidstone - Leisure —Maidstone
- Part-time
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
7d
Crew Member
Chipotle —London
- £12.95 - £13.95 an hour
- Part-time
- Customer service
- No experience needed
- Annual leave
21h
Assistant Manager
Vagabond Wines —London
- £32,500 - £40,000 a year
- Full-time
- Bar
- Cash handling
- Employee assistance programme
- Employee discount
Account Director-UK
Accommodations Plus International —London
- £55,000 - £60,000 a year
- Full-time
- Remote
- CRM software
- Marketing
- Hotel
Quick apply
Manager, Customer Success - Mid-Enterprise (Northern)
Klaviyo —London
- £88,000 - £132,000 a year
- Team management
- Travel
- AI
Quick apply
Account Manager, Commercial
Braze —London
- £25,000 - £500,000 a year
- Presentation skills
- Organisational skills
- Time management
- Employee stock purchase plan
- Annual leave
Quick apply
Roastery Supervisor and Events Lead
The Colombian Coffee Company —London
- £33,000 a year
- Weekend availability
- Supervising experience
- Continuous improvement
- Team management
- Health & wellbeing programme
- Annual leave
Quick apply
Restaurant Leader (General Manager)
Raising Cane's —London
- Weekend availability
- Microsoft Outlook
- Sales
- Customer service
Quick apply
Assistant Restaurant Leader
Raising Cane's —London
- Weekend availability
- Microsoft Outlook
- Customer service
- Analysis skills
Quick apply
Team Leader
KFC Basildon Eastgate Shopping Centre —Basildon
- Full-time
- Training & development
- Restaurant
- Employee discount
8d
Restaurant Manager (Hourly Manager)
Raising Cane's —London
- Weekend availability
- Microsoft Outlook
- Customer service
- Team management
- Annual leave
- Employee discount
Quick apply
Restaurant Operations Manager (Hourly Manager)
Raising Cane's —London
- Weekend availability
- Microsoft Outlook
- Customer service
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Quality Control Team Member
De La Rue —Loughton
- £39,031 - £43,823 a year
- 12 hour shift
- Continuous improvement
- Quality control
- Leadership
- Annual leave
- Employee assistance programme
Executive Producer - Thinkingbox
Thinkingbox —London
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Leadership
- Annual leave
Quick apply
8d
Area Leader of Growth - London
Raising Cane's —London
- Weekend availability
- Microsoft Outlook
- Restaurant management
- Analysis skills
Quick apply
8d
Team Leader
KFC Gravesend - Perry Street —Northfleet
- £13.40 an hour
- Full-time
- Training & development
- Restaurant
- Employee discount

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Customer Experience Assistant (On Board & Lounge) Eurostar

Momentum Services Limited -
St. Pancras International Station

Quick apply

Job details

Temporary | Fixed term contract | Zero hours contract
£14.12 - £14.46 an hour
7 days ago

Benefits

Flexible schedule

Qualifications

Customer service
Catering
Cleaning
Guest services
Communication skills

Full job description

Job Description:

The Customer Experience Assistant is at the heart of the customer experience. From providing exceptional customer service to ensuring a clean and well-presented lounge and being able to provide our passengers with an unforgettable experience when working on board. The ideal candidate should have a great eye for detail and can prioritise their daily duties according to the Lounge and train service needs, keeping the customer at the heart of everything we do.

This is a multi-functional role, with different areas of responsibility throughout the working week, with some shifts focused on cleanliness and presentation of the Lounge, and others centred around customer service, both at the Eurostar Premier Lounge and on board our trains. The ideal candidate will be an adaptable individual who can perform both functions to an exceptional standard, ensuring passengers can enjoy a welcoming, clean, and friendly environment.

The Customer Experience Assistant will report to the Lounge Team Leaders, Lounge Assistant Managers when working in the Eurostar Premier Lounge and to the Service Performance Team Leader and Purser in charge of the service when working on board the train.

Key areas of responsibility (not restricted to):

· Provide excellent care and cleaning service to the Business Lounge (front and back of house) and on board

· Recognise Premier passengers and always anticipate their needs.

· Ability to multi-task while always putting customers first.

· Manage passengers’ requests in a timely and efficient manner.

· Demonstrate flexibility in shifts and in tasks and use initiatives.

· Pay attention to details and maintain high level of cleanliness.

· Ensure that Front, back of House and train areas are maintained to the highest standards always set by the company.

· Accountable for the results of the company in terms of Customer service, cleanliness, tidiness and product knowledge.

· Adhere to all company policies and guidelines (e.g. customer service attitude, grooming, Drugs & Alcohol, attendance).

· Ensure compliance with all aspects of safety and security according to Eurostar authority regulations.

· Carry out platform duties and work as a first-class cabin crew

Ambassador of the Eurostar brand and role model.

Essential personal qualities:

· Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.

· Extensive experience in hospitality or catering is an advantage.

· Excellent grooming standards and interpersonal / communication skills

· Comfortable in working flexible hours in a multicultural work environment where French, English and Dutch are spoken.

· Ability to work on your own with minimal supervision, creating a close relationship with the Team Leaders, Assistant Managers and pursers.

· Ability to handle often difficult situations while remaining in charge and professional and to find solutions to problems in a timely manner

The interview and selection day will take place on Saturday, 29th August 2026. If your application is successful, you will need to be available to attend on this date.

This position is recruited on a fixed-term contract from October 2026 until May 2027 on 7 hours minimum and guaranteed.

Any additional hours will be paid at the hourly rate for the role, and the candidate will have the opportunity to decline working more than 7 hours if required.

Pay: £14.12-£14.46 per hour

Work Location: In person

Quick apply

Refine Your Search

crew leader jobs in ockendon, ess

Customer Experience Assistant (On Board & Lounge) Eurostar

Team Member

Prisoner Escort & Custody Driver

Team Leader

Leisure Team Leader

Crew Member

Assistant Manager

Account Director-UK

Manager, Customer Success - Mid-Enterprise (Northern)

Account Manager, Commercial

Roastery Supervisor and Events Lead

Restaurant Leader (General Manager)

Assistant Restaurant Leader

Team Leader

Restaurant Manager (Hourly Manager)

Restaurant Operations Manager (Hourly Manager)

Quality Control Team Member

Executive Producer - Thinkingbox

Area Leader of Growth - London

Team Leader

I want to receive the latest job alerts for crew leader in ockendon, ess

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