Junior account manager Work, Jobs in Ockendon, Ess (with Salaries)

Junior Account Manager
Akita Systems Ltd —Sevenoaks
- Hybrid work
- CRM software
- Communication skills
8d
Junior Account Manager
TransPerfect —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Junior Project Manager
M3EU —London
- Full-time
- Remote
- Writing skills
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
7h
Junior Account Manager
PURESEOUL RETAIL LTD —Holborn
- From £35,000 a year
- Full-time
- Salesforce
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
5d
Junior Programmatic Account Manager
SAMBA TV —London
- Full-time
- Organisational skills
- Communication skills
- Analytics
7d
Junior Account Manager
Recorra —London
- £30,000 - £32,000 a year
- Full-time
- Presentation skills
- Annual leave
- Employee assistance programme
Junior Account Executive (HF1358157)
Flourish —London
- £30,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
Quick apply
6d
Junior Compliance Analyst
Moneyfarm —London
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
Account Manager
Hotwire —London
- Full-time
- Hybrid work
- Writing skills
- Business development
- Organisational skills
Quick apply
Account Manager
Nucleus Global —London
- Remote
- Project management
- Mentoring
- Organisational skills
Junior Technical Account Manager
ADM —Purfleet
- Microsoft Word
- Bakery
- Travel
Media Account Manager
Propel Together —London
- £35,000 - £40,000 a year
- Mentoring
- Budgeting
- AI
Account Manager
Aspectus —London
- Hybrid work
- English
- Mentoring
- Financial services
Account Manager - Retail Media
Artefact —London
- Hybrid work
- Training & development
- Communication skills
- Analytics
- Annual leave
Junior Account Manager – Corporate Clients
RGH‑Global Limited —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
Junior Wholesale Demand Planner
FitFlop —London
- £34,000 a year
- Full-time
- Hybrid work
- Merchandising
- Data analysis skills
- Analysis skills
- Flexible schedule
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Upminster
- £3,800 a month
- Full-time
- Sales
Quick apply
Digital Account Manager
The Hoffman Agency —London
- Social media management
- Mentoring
- Communication skills

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Junior Account Manager

Akita Systems Ltd -
Sevenoaks

Apply Now

Job details

8 days ago

Qualifications

CRM software
Sales support
Stakeholder collaboration
Client engagement
Ticket management
Internal department liaison
Microsoft Office Suite
Ticket management systems
Relationship management
Customer support
Customer interaction
Multidisciplinary collaboration
Account management
Communication skills

Full job description

About the Role

As a Junior Account Manager at Akita, you will support the delivery of excellent service to our clients while developing your account management and commercial skills within a busy IT services environment. Working closely with experienced Account Managers, sales colleagues, service delivery teams, and technical engineers, you will help maintain strong client relationships and ensure agreed services are delivered effectively.

Your responsibilities will include:

Support client relationships: Build professional and trusted relationships with clients, acting as a reliable point of contact for queries, updates, and follow-up actions.
Coordinate client requests: Log, track, and manage customer requests, ensuring they are directed to the appropriate internal team and followed through to completion.
Monitor service delivery: Review service performance, open tickets, project updates, and outstanding actions to help ensure clients receive a consistent and responsive service.
Maintain accurate records: Keep account information, contact details, meeting notes, opportunities, renewals, and actions up to date in the relevant CRM and business systems.
Support commercial activity: Prepare quotations, proposals, service reviews, renewal information, and change requests, escalating commercial queries where appropriate.
Contribute to account growth: Work closely with Account Managers and Solutions Consultants to understand client objectives, identify cross-sell and upsell opportunities, and help develop meaningful technology roadmaps that deliver value for customers while contributing to the commercial success of the account management team.
Coordinate internal teams: Work collaboratively with service desk, project, technical, finance, and sales teams to support effective communication and timely delivery.
Manage follow-up actions: Track commitments and deadlines, provide clear updates, and raise risks or issues promptly when support is required.
Deliver professional service: Communicate clearly, respond promptly, and maintain high standards of organisation, reliability, and customer care.
Develop your knowledge: Build your understanding of managed IT services, Microsoft technologies, cybersecurity, cloud solutions, business systems, and the needs of our clients.

What we’re looking for:

Customer-focused approach: Experience in a customer service, account support, sales support, administration, or similar role, with a genuine interest in helping clients achieve positive outcomes.
Strong communication skills: Confident communicating with clients and colleagues by telephone, email, video call, and in person, while adapting communication to different audiences.
Organisation and attention to detail: Able to manage multiple tasks, maintain accurate records, meet deadlines, and follow up on actions consistently.
Commercial awareness: An interest in business relationships, client retention, sales opportunities, service renewals, and the commercial impact of delivering excellent customer service.
Teamwork: Comfortable working with colleagues across different departments and asking for guidance when needed.
Problem-solving ability: Able to understand client needs, identify the next steps, and escalate issues appropriately when they are outside your knowledge or authority.
Technology confidence: Comfortable using Microsoft 365 applications, CRM systems, ticketing systems, spreadsheets, and other business software. Experience with an IT services environment is desirable but not essential.
Personal attributes: Proactive, dependable, approachable, professional, and willing to learn and develop within the role.

You do not need to have extensive account management experience. We are looking for someone with a positive attitude, a strong work ethic, and the ability to build effective working relationships. Training, support, and mentoring will be provided to help you develop your knowledge and progress within the team.

What we offer:

Professional development: Structured support, mentoring, and opportunities to develop account management, commercial, and technology skills.
Collaborative environment: Work alongside experienced account managers, sales professionals, and technical teams in a supportive workplace.
Varied client exposure: Gain experience supporting a diverse range of clients and understanding their business and technology requirements.
Career progression: Opportunities to grow into an Account Manager or broader client services role as your skills and experience develop.
Flexible working: Hybrid working arrangements and occasional client or office attendance as required.

Akita is an equal opportunity employer and encourages applications from all qualified candidates. We promote an inclusive, respectful workplace where everyone can thrive.

Apply Now

Refine Your Search

junior account manager jobs in ockendon, ess

Junior Account Manager

Junior Account Manager

Junior Project Manager

Junior Account Manager

Junior IT Support

Junior Programmatic Account Manager

Junior Account Manager

Junior Account Executive (HF1358157)

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Junior IT Support Technician

Account Manager

Account Manager

Junior Technical Account Manager

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Account Manager

Account Manager - Retail Media

Junior Account Manager – Corporate Clients

Junior Wholesale Demand Planner

JUNIOR SALES ADVISOR

Digital Account Manager

I want to receive the latest job alerts for junior account manager in ockendon, ess

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