Technical support engineer, advanced Work, Jobs in Odiham, Ham (with Salaries)

Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
1st Line Engineer - Yateley
Arc —Yateley
- Azure
- Customer service
- Windows
Heating Industry Technical Helpdesk Engineer
Navien Ltd —Guildford
- £32,000 - £40,000 a year
- Full-time
- Plumbing
- IT
- In-person
- Employee discount
- Bereavement leave
Quick apply
Advanced Paramedic Practitioner
Farnham Integrated Care Services —Farnham
- £55,000 - £60,000 a year
- Part-time
- Master's degree
- IT
- In-person
- Free parking
- Store discount
Quick apply
Engineering Technician
Senko Advanced Components (Euro) Ltd —Basingstoke
- Full-time
- Spanish
- CAD
- Engineering
- Health & wellbeing programme
Quick apply
End User Computing Engineer - Police Staff - ICT - Counter Terrorism Policing South East
Counter Terrorism Policing —Newbury
- £40,078 a year
- Full-time
- Travel
- Communication skills
- Flexible schedule
11d
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Azure
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
7d
Customer Support Engineer
Unily —Godalming
- Full-time
- Hybrid work
- AI
Quick apply
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
Advanced Physiotherapist Practitioner
Berkshire Healthcare NHS Foundation Trust —Wokingham
- £59,798 - £67,020 a year
- Part-time
- Travel
- Communication skills
- Free parking
- Annual leave
13d
Field Support Engineer
Aspire Technology Solutions —Reading
- £28,860 - £36,000 a year
- Full-time
- Customer service
- Computer networking
- Communication skills
Quick apply
3d
Sr. Premium Support Engineer - Identity & Access Management (IAM)
OpenText —Reading
- Azure
- Oracle
- Java
Advanced Support Worker
Community Integrated Care —Winchester
- £14.78 an hour
- Full-time
- No experience needed
- IT
- Annual leave
Quick apply
Neurodiversity Lead
Advance —Ashford
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
3d
Advanced Scaffolder
Prestige solutions surrey —Guildford
- £200 - £250 a day
- Full-time
- Power tools
- Construction experience
- Hand tools
Quick apply
Area New & Used Car Sales Manager – Vauxhall & BYD
ADVANCE VAUXHALL (MAIN DEALER) —Slough
- £45,000 - £75,000 a year
- Full-time
- CRM software
- Sales
- Driving
Quick apply
4d
Advanced Clinical Practitioner
Montu UK —Winnersh
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
ICOA Advanced Insights - Remote
IQVIA —Reading
- Remote
- Master's degree
- SQL
- Machine learning

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Technical Support Engineer

Aspen Technology -
Reading

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Job details

Qualifications

Engineering
English
Technical support
Master's degree
Bachelor's degree
Scripting
Communication skills
Python

Full job description

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Your Impact

AspenTech is looking for skilled Technical Support Engineers to join our team in two distinct areas: Engineering Solutions and Subsurface Science & Engineering Solutions (SSE). Candidates should apply based on their area of expertise, either in engineering process simulation or geoscience subsurface modeling. This role offers opportunities to work with cutting-edge technology, providing world-class customer support, training, and product expertise.

For Engineering Solutions:

Provide technical support for Aspen Engineering solutions (Aspen Plus, HYSYS, ACCE, EDR, or other related tools), troubleshooting complex technical and simulation issues.

Deliver customer training and maintain up-to-date training materials for engineering products.

Collaborate with customers to optimize workflows and recommend improvements to achieve better outcomes using our solutions.

Engage with R&D teams to suggest product improvements based on customer feedback and your own insights.

Conduct pre-release testing of software, contribute to product enhancement, and author white papers for the knowledge base.

Travel to customer sites as required, with travel typically being less than 30%.

For Subsurface Science & Engineering Solutions:

Provide technical support for Aspen SSE products (SKUA, RMS) with a focus on reservoir modeling and geoscience workflows.

Deliver high-quality training on subsurface modeling tools, assisting customers in optimizing their use of the software for geological applications.

Assist in pre-sales consultations by identifying prospects’ business challenges and positioning AspenTech products as solutions.

Troubleshoot complex geoscience-related technical issues and work with internal teams to drive timely solutions.

Participate in industry events, contribute to departmental projects, and support the development of training materials.

Travel to customer sites as required, generally less than 25%.

What You'll Need

For Engineering Solutions:

Bachelor's degree in Chemical Engineering, Process Engineering, Petroleum Engineering, or similar field, or equivalent work experience. A Master's degree is a plus.

Experience with AspenTech Engineering tools (Aspen Plus, HYSYS, EDR, ACCE) or related software.

Experience with process simulation models and troubleshooting.

Knowledge of Hybrid modeling techniques and piping/layout development (OptiPlant-related technologies is a plus).

Excellent communication and training delivery skills.

For Subsurface Science & Engineering Solutions:

Bachelor's degree Geoscience or Petroleum Engineering, or equivalent years of relevant experience. A Master's degree is a plus.

Experience in geological modeling software such as SKUA, RMS, or Petrel

Knowledge of subsurface workflows, including reservoir modeling and New Energy workflows like CCS and Geothermal.

Familiarity with Python scripting and software customizations is highly desired.

Strong customer-first mindset, with excellent problem-solving and relationship-building skills.

Preferred Qualifications:

Fluent in English, with proficiency in an additional language a plus.

Competencies for Both Profiles:

Strong technical troubleshooting and problem-solving skills.

Excellent interpersonal and communication skills, with the ability to work cross-functionally.

Ability to manage multiple priorities and adapt to changing environments.

Willingness to travel as needed, with international travel possible. (Actual travel percentages can vary based on role and business needs. Flexibility may be discussed through the interview process.)

Our goal is to find the best role for you at AspenTech. Applicants will be reviewed for this position as well as similar roles with varying skill requirements and/or years of experience.

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