Client services specialist Work, Jobs in Old Street (with Salaries)

Client Placement Specialist
UK Therapy Guide —London
- £14 an hour
- Part-time
- Remote
- Google Suite
- Computer skills
- Communication skills
- Work from home
Quick apply
2d
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Analysis skills
- Project management
- Bachelor's degree
Specialist, Client Services - Markets
The Bank of New York Mellon Corporation —London
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Annual leave
Customer Service Host
Rapport —London
- £32,500 a year
- Full-time
- Customer service
- Computer literacy
- Guest services
- Employee assistance programme
Office Assistant
Barnes Roffe —London
- Full-time
- Computer literacy
- Microsoft Office
- Front desk
Quick apply
Client Advisory Services Specialist
La Roque Professional Services —London
- £58,000 a year
- Writing skills
- Research
- Analysis skills
- Health & wellbeing programme
Quick apply
7d
Client Engagement Specialist, Newswires, EMEA
News Corp —London
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Facilities Assistant (Contracted via CBRE, 24 month contract)
Sony Interactive Entertainment —London
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Revenue Protection Officer
Amulet —Poplar
- £18.17 an hour
- Full-time
- English
- First Aid Certification
- Conflict management
- Annual leave
Quick apply
7d
Front Office - Team Member
Hilton - London Bankside —London
- £13.80 an hour
- Full-time
- Hotel
- Front desk
- In-person
- Employee assistance programme
- Employee discount
Executive, Client Services
Whalar Group —London
- Hybrid work
- Organisational skills
- AI
- Communication skills
- Annual leave
Quick apply
Digital Services & Client Solutions Specialist
DaveReiche Digital Services UK Ltd. —London
- £68,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
- Health & wellbeing programme
Quick apply
6d
Client Services Executive
Centuro Global —London
- Full-time
- Hybrid work
- CRM software
- Customer service
- Research
Quick apply
Customer Onboarding Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- CRM software
- Bachelor's degree
- Organisational skills
Quick apply
Support Specialist in the UK
TicketCo —London
- Remote
- AI
- Communication skills
Client Services Assistant
Apogee Corp —London
- Computer literacy
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Client Engagement Specialist, Newswires, EMEA
Dow Jones —London
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
People Services Specialist
Everest Group, Ltd. —London
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
Luxury Travel Specialist
Albertine —London
- Up to £40,000 a year
- Weekend availability
- In-person
- Work from home
Quick apply
Team Executive / Administrative Assistant
Ashurst LLP —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills

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client services specialist jobs near old street

Client Placement Specialist

UK Therapy Guide
London

Quick apply

Job details

Part-time
£14 an hour
2 days ago

Benefits

Work from home

Qualifications

Google Suite
Customer service call handling
Client engagement
Appointment booking and call handling
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Join UK Therapy Guide as a Client Placement Specialist

Are you a people-focused professional who thrives on meaningful conversations and real-world impact?

We’re looking for a results-driven Client Placement Specialist to join UK Therapy Guide on a part-time basis. This fully remote position is ideal for someone who thrives in a dynamic, client-focused environment and is passionate about guiding individuals on their mental health journey. In this role, you’ll work directly with clients during live placement calls, offering empathetic, confident support as you guide them from their first enquiry to the start of their therapy journey.

Your ability to listen, reassure, and inspire trust will play a vital role in helping clients take an important step toward better mental health. You won’t be doing this alone. We provide comprehensive training, clear guidance, and operate under strict safeguarding procedures, ensuring the highest standards of care for both clients and our team.

About Us

UK Therapy Guide is a rapidly growing online therapy platform dedicated to making high-quality mental health therapy accessible across the UK. We connect individuals with qualified therapists, offering personalised matching services to ensure clients find the right therapeutic fit. We are passionate about transforming mental health access and are looking for individuals to join us on this mission.

Hours

Part-time: Approximately 17 hours per week.

This role is based on 4-hour shifts.

Our core shift blocks are: 9 a.m. - 1 p.m. 4 p.m. - 8 p.m.

The successful candidate must have the flexibility to work a combination of both morning and evening shifts to complete their weekly hours.

Key Responsibilities

Successfully guide clients from initial inquiry to a booked first session through empathetic and effective placement calls.
Consistently maintain high booking efficiency and ensure accurate client onboarding data.
Ensure a high level of client and therapist satisfaction by providing timely and helpful support.
Contribute to the continuous improvement of our placement process by gathering and managing client feedback.
Manage administrative tasks and maintain accurate data to ensure a smooth client journey.

Required Skills & Qualifications

Proven experience in a target-driven customer service role is essential. Excellent communication skills (written and verbal).
Strong interpersonal skills, with the ability to empathise and build trust with clients to guide decisions.
Demonstrated resilience, with the ability to manage customer inquiries and remain composed under pressure.
Goal-oriented, with a strong desire to meet and exceed targets.
Confidence in clear and persuasive communication, gently supporting hesitant clients towards making a decision.
Highly organised and able to handle multiple tasks efficiently.
Strong technical proficiency, including expertise with Google Workspace and the ability to quickly learn and adapt to new software.

Why Join Us?

Flexible, remote working opportunity
Be part of a company that’s making a real difference in mental health
Growth and development opportunities
A collaborative, creative, and supportive work environment

Application question(s):

1. This role combines empathetic client support with the responsibility of guiding clients to start their therapy journey. Why does this specific combination of helping people and achieving a clear outcome appeal to you?

2. How do you ensure excellent customer care and detail management when communicating with clients remotely?

3. How do you feel about working in a role with specific, measurable targets? Describe your experience with this.

Pay: £14.00 per hour

Benefits:

Work from home

Work Location: Remote

Quick apply

Refine Your Search

client services specialist jobs in old street

Client Placement Specialist

Client Services & Support Specialist- London, UK

Specialist, Client Services - Markets

Customer Service Host

Office Assistant

Client Advisory Services Specialist

Client Engagement Specialist, Newswires, EMEA

Facilities Assistant (Contracted via CBRE, 24 month contract)

Revenue Protection Officer

Front Office - Team Member

Executive, Client Services

Digital Services & Client Solutions Specialist

Client Services Executive

Customer Onboarding Specialist

Support Specialist in the UK

Client Services Assistant

Client Engagement Specialist, Newswires, EMEA

People Services Specialist

Luxury Travel Specialist

Team Executive / Administrative Assistant

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