Customer service Work, Jobs in Ormskirk, Lan (with Salaries)

Customer Service Claims Handler
The Vella Group —Liverpool
- From £27,976 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Customer Assistant - Service
Morrisons —Ormskirk
- Annual leave
- Employee discount
Quick apply
Customer Advisor
Boots —Southport
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
3h
Receptionist
Face For Business —Burscough
- From £25,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
2d
Team Member
Subway —Ormskirk
- £10.85 - £12.71 an hour
- Part-time
- Serving
- Culinary experience
- In-person
- Free parking
- Employee discount
Quick apply
Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Support Office Coordinator
Mellors Catering Services Limited —Skelmersdale
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Receptionist - 30HRS
Face For Business —Burscough
- From £12.82 an hour
- Part-time
- Data entry
- Computer skills
- In-person
- Free parking
Quick apply
1d
Desk Based Sales Executive
SME Digital Solutions Ltd - TA BT Local Business Lancs, Cumbria & Calderdale —Preston
- £26,500 - £52,000 a year
- Full-time
- Sales
- Free parking
- Referral programme
Quick apply
Sales Assistant - St Helens 1
Smyths Toys —St Helens
- £11.00 - £12.90 an hour
- Temporary
- Customer service
8d
Customer Service Assistant
Tenpin —Southport
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Assistant
Lidl —Southport
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
1d
Customer Assistant
Sefton Council —Southport
- £13.20 an hour
- Part-time
- Bar
- Café
Customer Service Representative
The Granite Group —Formby
- £25,877 - £27,515 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Lettings Administrator
JGL Operations Ltd —Lytham
- £25,000 - £28,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
Quick apply
Sales & Social Media Assistant – Luxury Watches
DKWatches —Southport
- From £24,420 a year
- Part-time
- Sales
- English
- Administrative experience
Quick apply
9d
Telephone Receptionist
Your Office & PA —Runcorn
- £12.75 an hour
- Part-time
- Remote
- Customer service
- Front desk
- Typing
- Work from home
- Flexible schedule
Quick apply
Sales Assistant (Retail)
Mi East Market —St Helens
- £12.71 - £13.00 an hour
- Full-time
- Bilingual
- Merchandising
- English
Quick apply
Sales Assistant
HSL Chairs —Blackpool
- £12.80 an hour
- Part-time
- Customer service
- Retail sales
- Free parking
- Employee discount
Quick apply
Sales Assistant - UNIQLO Liverpool
UNIQLO —Liverpool
- From £13.45 an hour
- Part-time
- Customer service
- Employee discount
6d

I want to receive the latest job alerts for customer service in ormskirk, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Claims Handler

The Vella Group -
Liverpool

Quick apply

Job details

Full-time
From £27,976 a year

Benefits

Free parking
Store discount
Company pension
Employee discount
Childcare
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
Communication skills

Full job description

CUSTOMER SERVICES CLAIMS HANDLER

The Vella Group Ltd

HYBRID (North West based) 2 days per week in the office

Salary: £27, 976 plus benefits

Hours: 9:30 to 18.00 Monday to Friday and rota Saturday morning (1 in 7) 8am to 12 (overtime or time in lieu)

About The Vella Group

The Vella Group is one of the UK’s leading independent accident repair groups, with a network of repair centres across the country. The business has built a long-standing reputation for quality, reliability, and exceptional customer service, and is accredited to BS10125, the industry standard for vehicle damage repair.

Established in 1986, the company is recognised for combining strong professional standards with personal, customer‑focused values. It has grown significantly, now operating across 17+ sites, supported by a dedicated and experienced team.

The Vella Group is also committed to innovation and sustainability, offering electric vehicle repair capability and achieving Carbon Neutral accreditation to the PAS 2060 standard.

About the Role

We are seeking a confident, organised, and customer‑focused Customer Service Claims Handler to join our team. You will manage and process customer claims related to automotive repairs, ensuring every customer receives a smooth, transparent, and positive experience.

In this role, you'll act as a key liaison between customers, our bodyshops, and insurers—requiring excellent communication skills, strong attention to detail, and the ability to work efficiently in a fast‑paced environment.

Key Responsibilities

Claims Management

Handle incoming customer claims relating to vehicle repairs.
Review claims for accuracy, validity, and completeness.
Confirm coverage details and assess claim eligibility.

Customer Support

Act as the first point of contact for customers throughout their claim journey.
Provide clear updates, explain processes, and manage expectations.
Deliver an exceptional customer experience at all times.

Documentation & Record-Keeping

Log all claim actions, communications, and decisions accurately.
Maintain organised records of invoices, estimates, and supporting documents.

Collaboration

Work closely with Vella Group bodyshops across the UK’s extensive network.
Liaise professionally with insurance companies to validate and progress claims.

Compliance & Risk Management

Ensure all claims processes meet company policy, industry standards, and GDPR requirements.

Additional Information

A degree of flexibility is required based on workload. Duties may occasionally be carried out at other Vella Group locations, depending on business needs.

Benefits

33 days holiday (including bank holidays)
Internal and external training opportunities
Pension scheme and death in service insurance
Enhanced maternity and paternity pay
Perkbox – access to hundreds of exclusive discounts and rewards
Medicash – free healthcare scheme
Childcare vouchers or workplace nursery benefit
Free on-site parking

Job Types: Full-time, Permanent

Pay: From £27,846.00 per year

Benefits:

Childcare
Company pension
Employee discount
Gym membership
Health & wellbeing programme
On-site parking
Referral programme
Sick pay
Store discount

Ability to commute/relocate:

Knowsley: reliably commute or plan to relocate before starting work (required)

Experience:

customer service: 1 year (required)
MS365 : 1 year (required)
dealing with customers: 1 year (required)

Work authorisation: United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in ormskirk, lan

Customer Service Claims Handler

Customer Assistant - Service

Customer Advisor

Receptionist

Team Member

Call Centre Agent

Support Office Coordinator

Receptionist - 30HRS

Desk Based Sales Executive

Sales Assistant - St Helens 1

Customer Service Assistant

Customer Assistant

Customer Assistant

Customer Service Representative

Lettings Administrator

Sales & Social Media Assistant – Luxury Watches

Telephone Receptionist

Sales Assistant (Retail)

Sales Assistant

Sales Assistant - UNIQLO Liverpool

I want to receive the latest job alerts for customer service in ormskirk, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected