MASSIMO DUTTI GENERAL MANAGER BROMLEY
INDITEX —Bromley
- Full-time
- Customer service
- Merchandising
- Team management
Quick apply
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
5d
Area Manager mat leave cover
The Fragrance Shop —West London
- From £32,000 a year
- Temporary
- Sales
- Data analysis skills
- Business development
- Employee discount
Quick apply
General Manager - Live in
Harvester - Crooked Billet —Bromley
- Up to £55,000 a year
- Full-time
- Sales
- Restaurant management
- Guest services
- Annual leave
- Employee discount
Quick apply
General Manager
Virgin Active —London
- Budgeting
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
General Manager
CH&CO —London
- £65,000 a year
- Weekend availability
- Microsoft Office
- Hotel
- Leadership
General Manager
Aramark —Maidstone
- £44,000 a year
- Weekend availability
- Hospitality
- Customer service
- Team management
- Annual leave
11d
General Manager
Rocket Room, Leicester Square —London
- £35,000 - £40,000 a year
- Full-time
- Bar
- Budgeting
- In-person
Quick apply
5d
General Manager | Orchard Theatre | Permanent
Trafalgar Enterainment —Dartford
- £48,000 - £51,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Flexible schedule
Deputy General Manager
Goals Football —Bexleyheath
- £31,500 a year
- Full-time
- Management
- Recruiting
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
General Services & Facilities Manager
Indra Group UK & Ireland —London
- Hybrid work
- Travel
- Leadership
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
11d
General Manager
BaxterStorey UK —London
- Up to £55,000 a year
- Full-time
- Budgeting
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Area General Manager
Holiday Inn Rochester Chatham —Chatham
- From £63,000 a year
- Full-time
- Hotel
- Travel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Area Manager
Muji —London
- Full-time
- Sales
- Customer service
- Team management
- Employee discount
- Sick pay
Quick apply
11d
Director of Operations
CoMind —London
- £90,000 - £125,000 a year
- Full-time
- Management
- In-person
- AI
- Employee discount
9d
General Manager
Jobs In. Fitness —Billericay
- £45,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Continuous improvement
Quick apply
General Manager
ABM UK —London
- Full-time
- Business development
- Team management
- Recruiting
- Employee discount
Quick apply
Director of Operations
Jobs In. Fitness —London
- Up to £80,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Team management
Quick apply
4d
General Manager – Workspace & Member Experience
Maslow's —Kensington
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Sales
- English
Quick apply
General Manager
The Half Moon, Herne Hill —London
- Up to £60,000 a year
- Full-time
- Restaurant management
- Hotel
- Leadership
- Employee discount
Quick apply

I want to receive the latest job alerts for general manager in orpington, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

MASSIMO DUTTI GENERAL MANAGER BROMLEY

INDITEX -
Bromley

Quick apply

Job details

Full-time

Qualifications

Succession planning
Customer service
Merchandising
Performance management
Retail team management
Team management
Store management
Recruiting
Professional development mentoring
Customer interaction
Training & development
Stock replenishment
Retail management
Leadership
Rota coordination

Full job description

Massimo Dutti – General Manager

Location: Bromley Reports to: Brand Manager / HR Manager Brand: Massimo Dutti (Inditex Group)

About the Role

As a General Manager for Massimo Dutti, you will lead the full performance of a premium, fast‑paced retail store. You set the tone for the customer experience, drive commercial results, and build an inclusive, high‑performing team culture. This role suits someone who leads with ownership, calm and clarity — someone who can balance people, product and performance while creating a welcoming environment for both customers and colleagues.

About Massimo Dutti

Massimo Dutti is defined by timeless style, premium quality and refined design, offering elevated collections crafted with attention to detail and sophistication. Our stores deliver a calm, elegant and service‑led experience, built on expert product knowledge, thoughtful interactions and long‑term customer relationships.

What You Can Expect

In this role, you will:

Navigate changing priorities with confidence and support.
Take a hands‑on approach, acting early when you see opportunities or challenges.
Balance customer experience, team wellbeing and commercial performance.
Lead calmly during busy periods, operational challenges or unexpected situations.
Build routines that create consistency while staying adaptable to change.

Key Accountabilities

Commercial Leadership & Agility

Own store performance using data, insight and product knowledge.
Deliver sales, productivity and profitability through clear priorities.
Use KPIs and internal tools to identify opportunities and act quickly.
Execute commercial launches and marketing initiatives with discipline.
Stay aware of competitors and trends, sharing insights with the business.
Ensure merchandising reflects best sellers, trends and customer demand.

Visual Standards

Deliver premium visual standards aligned to Massimo Dutti guidelines.
Ensure product storytelling reflects quality, craftsmanship and styling.
Maintain a calm, confident store atmosphere with attentive service.
Ensure the full customer journey — advice, fitting rooms, queue and wrap — feels smooth and elevated.

Stock Flow, Replenishment & Operational Excellence

Ensure replenishment is accurate and completed on time.
Maintain an organised stockroom that supports availability and accuracy.
Deliver consistent standards across: – Security & shrinkage – Cash desk & cash management – Health & Safety & compliance
Maintain high cleaning and presentation standards.
Report and follow up on maintenance issues until resolved.

People Leadership, Performance & Development

Build engagement and performance through visible, supportive leadership.
Communicate clearly and respectfully, adapting to different communication styles.
Give regular feedback, recognise progress and address issues early.
Recruit inclusively, hiring for behaviours, values and capability.
Develop leaders through coaching, structured routines and development programmes.
Build succession plans and progress talent consistently.
Deliver fair, timely performance management focused on behaviours and outcomes.

Workforce Planning & Time Management

Manage the hours budget effectively and transparently.
Build rotas that reflect trading patterns, deliveries, visuals and operational needs.
Monitor productivity and take action when performance shifts.

Customer Experience Leadership

Deliver a consistently elevated customer experience through thoughtful service and expert advice.
Coach teams to build long‑term relationships and offer personalised styling solutions.
Use customer feedback and observation to continuously improve experience.

Skills & Behaviours

Ownership: proactive, accountable and solution‑focused.
Calm under pressure: steady, fair and decisive.
Adaptability: responds quickly to change and keeps teams aligned.
People development: coaches, builds capability and supports progression.
Values & integrity: ethical, respectful and consistent.
Commercial & trend awareness: customer‑led, curious and decisive.

Experience & Qualifications

Experience leading a fast‑paced retail operation with a premium customer experience focus.
Strong commercial results and ability to drive performance through people.
Confident leadership of teams, including coaching and performance conversations.
Strong operational discipline (stock, shrinkage, cash, compliance).
Strong interest in product, styling and personalised service.

Inclusion & Accessibility

We are committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds, identities and lived experiences. If you need adjustments at any stage of the recruitment process, we will work with you to support you.

INDINDITEXSM

Quick apply

Refine Your Search

general manager jobs in orpington, gtl