Delivery manager Work, Jobs in Oswaldtwistle, Lan (with Salaries)

IT Service Delivery Manager
Bensons for Beds —Accrington
- Monday to Friday
- Analysis skills
- Continuous improvement
- Travel
12d
Sales Support Team Leader (Health Insurance)
Brown & Brown Insurance —Darwen
- Full-time
- CRM software
- Microsoft Office
- Supervising experience
- Employee stock purchase plan
Quick apply
5d
Operations Manager Niche and DER
Davies —Preston
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Conflict management
- Employee assistance programme
- Employee discount
Quick apply
Service Delivery Manager
OCS Group —Manchester
- Team management
- Computer skills
- Training & development
Quick apply
14d
Director of Customer Experience
Car Benefit Solutions —Bury
- £85,000 - £100,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- AI
- Leadership
- Employee assistance programme
Quick apply
Customer Relations Team Manager
Davies —Preston
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Customer Experience Director
Stellify —Manchester
- £110,000 a year
- Full-time
- Team management
Quick apply
Delivery Manager, UK based
Medius —Manchester
- Hybrid work
- Team management
- Communication skills
- Annual leave
Service Delivery Manager
Industrial Site Maintenance —Manchester
- £32,500 a year
- Full-time
- Customer service
- Team management
- Training & development
- Free parking
- Life insurance
Quick apply
5d
Telesales Team Leader
JLA —Manchester
- £34,500 a year
- Full-time
- Hybrid work
- Customer service
- Training & development
- Free parking
- Annual leave
Quick apply
Implementation Delivery Manager
SFG20 —Manchester
- Full-time
- Remote
- PMP
- Presentation skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Client Delivery Manager
Finova —Salford
- Hybrid work
- Continuous improvement
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
2d
Key Account Manager - Municipal Water
Sulzer —Manchester
- Full-time
- Remote
- Annual leave
- Employee assistance programme
8d
Sales Lead Co-ordinator FTC
JLA —Sowerby Bridge
- £26,527 a year
- Full-time
- Hybrid work
- Customer service
- English
- Free parking
- Annual leave
Quick apply
Service Delivery Manager
LANGWORTHY CORNERSTONE ASSOCIATION LTD —Salford
- £33,000 - £35,000 a year
- Full-time
- CRM software
- Management
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
14d
Senior Delivery Manager
Pinsent Masons —Manchester
- Full-time
- Continuous improvement
- Team management
- AI
- Annual leave
- Gym membership
14d
Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Store Manager
Iceland —Burnley
- Up to £37,000 a year
- Full-time
- Retail management
- Leadership
- Employee discount
8d
Senior National Accounts Manager
Crown Paints —Darwen
- Full-time
- Data analysis skills
- Negotiation
Quick apply
Senior Manager - Real Time Delivery Manager EMEA
Live Nation —Manchester
- Full-time
- Data analysis skills
- Analysis skills

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delivery manager jobs near oswaldtwistle, lan

IT Service Delivery Manager

Bensons for Beds -
Accrington

Apply Now

Job details

Permanent
12 days ago

Benefits

Company pension

Qualifications

ITIL Certification
Dashboard visualisation
Report generation
Stakeholder collaboration
Stakeholder liaison
IT service management
Change management
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Major incident coordination
Management reporting
Root cause analysis
Communication skills

Full job description

We are seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery across the organisation.

Main Responsibilities for IT Service Delivery Manager Roles

Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements
Build strong relationships with internal stakeholders, users, suppliers, and technology service providers
Monitor service performance, availability, capacity, and customer satisfaction, taking action where improvements are required
Lead the management of incidents, service requests, problems, and escalations to ensure timely resolution
Coordinate major incident management activities and provide clear communication to stakeholders throughout the process
Own service reporting, including key performance indicators, service level performance, risks, issues, and improvement actions
Work with technical teams to identify root causes and deliver effective problem management and preventative measures
Support change management and ensure that service impacts, risks, and readiness activities are properly assessed
Manage third-party suppliers and support contract, performance, and service review meetings
Develop and maintain service documentation, operating procedures, service catalogues, and support processes
Lead continual service improvement initiatives to enhance user experience, operational efficiency, and service resilience
Ensure IT services are delivered in accordance with relevant security, governance, compliance, and business continuity requirements

IT Service Delivery Manager Skills and Experience Required

Proven experience in IT service delivery, IT service management, or a similar technology operations role
Strong understanding of ITIL principles and service management processes
Experience managing incidents, problems, changes, service levels, and continual improvement activities
Excellent stakeholder management and communication skills, with the ability to work effectively with technical and non-technical audiences
Experience managing suppliers, service providers, and technology partners
Strong analytical and problem-solving skills, with the ability to use service data to drive improvements
Organised and confident managing multiple priorities in a fast-paced environment
Experience producing service reports, performance dashboards, and management information
Ability to lead discussions, coordinate teams, and remain calm during major incidents or service disruption
ITIL certification or equivalent service management experience is desirable
Experience with IT service management tools and platforms is desirable

Key Benefits of Working in Our IT Service Management Team

Competitive salary and benefits package
Supportive and inclusive working environment
Opportunities for professional development, training, and career progression
Access to relevant technology, service management, and leadership development programmes
Life Assurance and pension contributions
Flexible and collaborative working arrangements, where applicable
And other company benefits

Working Hours and Location

Full-time position
Working hours are generally Monday to Friday - 3 days per week on site
Occasional out-of-hours support may be required for major incidents, planned changes, or service escalations
Hybrid or office-based working arrangements may be available, depending on business requirements
Some travel to company sites or supplier locations is required

Apply Now for Your Next IT Service Delivery Manager Job

If you are an experienced IT service professional who is passionate about delivering reliable technology services and improving the user experience, apply today. We welcome applications from all backgrounds and experience levels and look forward to hearing how you can help us deliver excellent IT services across the organisation.

Apply Now

Refine Your Search

delivery manager jobs in oswaldtwistle, lan

IT Service Delivery Manager

Sales Support Team Leader (Health Insurance)

Operations Manager Niche and DER

Service Delivery Manager

Director of Customer Experience

Customer Relations Team Manager

Customer Experience Director

Delivery Manager, UK based

Service Delivery Manager

Telesales Team Leader

Implementation Delivery Manager

Client Delivery Manager

Key Account Manager - Municipal Water

Sales Lead Co-ordinator FTC

Service Delivery Manager

Senior Delivery Manager

Account Manager

Store Manager

Senior National Accounts Manager

Senior Manager - Real Time Delivery Manager EMEA

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Main Responsibilities for IT Service Delivery Manager Roles

IT Service Delivery Manager Skills and Experience Required

Key Benefits of Working in Our IT Service Management Team

Working Hours and Location

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