Hgv aftersales manager Work, Jobs in Oswaldtwistle, Lan (with Salaries)

HGV Workshop Foreman/woman
Diamond Trucks UK Ltd —Warrington
- £48,000 - £50,000 a year
- Full-time
- Team management
- Quality control
- In-person
- Free parking
Quick apply
Hgv Aftersales Manager
Estella Group Limited —Haydock
- £60,000 a year
- Full-time
- CRM software
- Data analysis skills
- Team management
Quick apply
8d
Transport driver
Pentagon Motor Group —Middleton
- £32,000 a year
- Employee assistance programme
- Employee discount
Quick apply
11d

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HGV Workshop Foreman/woman
Diamond Trucks UK Ltd —Warrington
You will liaise with customers on a technical level and give help and advice where needed. Maximise labour and parts sales, while continuing to give the…
£48,000 - £50,000 a year
Quick apply
Hgv Aftersales Manager
Estella Group Limited —Haydock
Collaborate with the sales team to promote extended warranty and service plans to customers. Manage warranty claims and ensure that customers’ issues are…
£60,000 a year
Quick apply
8d

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HGV Workshop Foreman/woman

Diamond Trucks UK Ltd
Warrington

Quick apply

Job details

Permanent | Full-time
£48,000 - £50,000 a year

Benefits

Free parking
Additional leave
Company pension
Private medical insurance
On-site parking

Qualifications

Internal department liaison
Technical support
Team management
Quality control
Hand tools
Waste removal

Full job description

Job description:

Reporting to the Aftersales Director, you will be an integral part of the success of the overall Service Department performance. While working closely with the Workshop Controller, you will lead the Workshop team of technicians, you will be responsible for ensuring that all service and repair work is carried out efficiently and to the highest standards. You will manage the Technicians to ensure that all company policies are adhered to and will be their Line Manager. You will monitor and agree repair methods with the technicians and ensure that they gain authorisation for repairs. You will be expected to monitor technician/job efficiency and liaise with the Workshop Controller, where there is likely deviation from what has been agreed with the customer. You will liaise with customers on a technical level and give help and advice where needed.

Responsibilities & Duties

Be responsible for the overall performance of the workshop, to ensure targets in efficiency and productivity are achieved.
Maximise labour and parts sales, while continuing to give the customer value for money.
Manage the quality of all work produced by workshop technical team.
Ensure that there is a robust quality control process in place, whereby all work is checked before vehicles are released to the customer.
Manage, motivate and train the team of Technicians.
Early each working day, and ideally the previous evening, liaise with the Service Administration team and Workshop Controller, to determine the job priorities and required workshop throughout for the coming working day.
Monitor progress of jobs in the workshop and advise the Service Administration team and Aftersales Director of any delays or issues.
Allocate work to the appropriate Technicians, advising them of the times allocated for the work in hand.
Ensure maintenance of health & safety in the workshop.
To ensure the timely investigation and resolution of operational and Health and Safety issues.
Ensure that there is a robust process in place so that repairs are reported directly to you, and you alone authorise the repair method.
Ensure that there is a robust process in place so that the Aftersales Director is aware of repair method and associated costs, so that authorisation can be gained from the customer.
Liaise with customer on technical queries.
Ensure that all workshop warranty processes are maintained. I.E faulty parts returned to the Parts Department washed, labelled and serial numbers taken.
Ensure Workshop cleanliness.
Ensure that workshop waste is disposed of in an environmentally friendly fashion.

Job Types: Permanent, Full-time

Benefits:

Additional leave
Company pension
On-site parking
Private medical insurance
Bonus structure

Work Location: In person

Pay: £48,000.00-£50,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

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HGV Workshop Foreman/woman