Infrastructure engineer Work, Jobs in Otley, Wyk (with Salaries)

IT Support Engineer
ITWiser LLP —Guiseley
- £26,000 - £32,000 a year
- Full-time
- Customer service
- English
- Travel
- Free parking
- Life insurance
Quick apply
IT Support Engineer (2nd / 3rd Line) – MSP Experience Required
Biometrics Match —Bradford
- £30,000 - £50,000 a year
- Full-time
- Azure
- System design
- Windows
- Free parking
Quick apply
Third Line Support Engineer
Talk Straight —Ilkley
- £35,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Mentoring
- Employee assistance programme
- Referral programme
Quick apply
7d
Graduate Technical Engineer
TPP —Leeds
- £60,000 a year
Network Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
DevOps Engineer Apprentice
QA Apprenticeships —Leeds
- £21,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Employee discount
4d
IT Infrastructure Engineer
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- AWS
- Mentoring
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Travel
- In-person
Quick apply
IT Field Engineer
TIEVA —Leeds
- £29,000 a year
- Full-time
- Azure
- Microsoft Office
- Travel
- Employee assistance programme
- Life insurance
Quick apply
IT Systems and Integrations Engineer
Space Dental —Wakefield
- £30,000 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
3d
IT Support Engineer (Operations)
Pell Frischmann —Wakefield
- Full-time
- Hybrid work
Document Controller
BAM Construction —Leeds
- Computer literacy
- Writing skills
- Computer skills
Platform Engineer
Radar Healthcare —Leeds
- Remote
- Work from home
- Employee assistance programme
Quick apply
Senior Infrastructure Engineer - Network Automation
Department for Work and Pensions —Leeds
- £57,946 - £73,205 a year
- Overtime
- Hybrid work
- Presentation skills
- Scripting
- Leadership
- Annual leave
- Employee assistance programme
10d
Senior Network Engineer
Babcock International —Harrogate
- Full-time
- Hybrid work
- Engineering
- Annual leave
Onsite Engineer
OCU Group —Leeds
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
Operations Engineer - Apprentice
Netcompany —Leeds
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
IT Infrastructure Security Engineer
Leeds United Football Club —Leeds
- Full-time
- Analysis skills
- Communication skills
3d
DevOps Engineer
Emir Tech World —Leeds
- £4,700 a month
- Full-time
- Computer Science
- DevOps
- Bachelor's degree
- Free parking
Quick apply
4d
Java Developer
CGI —Leeds
- Full-time
- DevOps
- Databases
- Scripting
Quick apply

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IT Support Engineer

ITWiser LLP
Guiseley

Quick apply

Job details

Full-time
£26,000 - £32,000 a year

Benefits

Free parking
Company pension
Life insurance
Car scheme
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Driving Licence
Customer service
Stakeholder liaison
User account provisioning
Ticket management
English
Microsoft Exchange
Technical support
Network infrastructure
User account management
Firewall
CompTIA Network+
IT support
Ticket management systems
Mentoring
Network support
SharePoint
IP networking
Customer support
VMWare
Cybersecurity
CompTIA Security+
Communication skills
Microsoft Azure
A Level
Active Directory
CompTIA A+
Mobile devices

Full job description

Role Description

ITWiser are seeking an experienced and motivated IT Support Engineer to join our growing IT team. The successful candidate will be responsible for providing high-quality technical support to end users, diagnosing and resolving escalated issues, and assisting with the delivery of IT projects.

You will act as a key escalation point for other members of the team, working closely with customers, colleagues, and third-party vendors to ensure excellent service delivery. This role offers the opportunity to develop your technical skills across Microsoft 365, cloud technologies, networking, infrastructure, and cyber security including Cyber Essentials.

Key Responsibilities

Provide technical support for clients and internal users via phone, email, remote support tools, and on-site visits where required.
Investigate, troubleshoot, and resolve escalated incidents and service requests to agreed service levels.
Manage and maintain Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and Entra ID (Azure AD).
Administer Active Directory, Group Policy, user accounts, and permissions.
Support Windows desktop and server environments.
Diagnose and resolve networking issues involving TCP/IP, DNS, DHCP, VPNs, VLANs, wireless networks, switches, and routers.
Build, configure, deploy, and support laptops, desktops, mobile devices, and peripheral hardware.
Assist with infrastructure projects, migrations, upgrades, and system implementations.
Liaise with third-party suppliers and vendors to resolve technical issues.
Maintain accurate documentation, ticket updates, and knowledge base articles.
Monitor systems proactively and identify opportunities for service improvement.
Support Cyber Security initiatives, including endpoint protection, security best practices, and vulnerability remediation.
Mentor and support colleagues, sharing knowledge and technical expertise.

Required Skills & Experience

Minimum 3 years' experience in an IT Support or Service Desk environment.
Proven experience providing technical support.
Strong troubleshooting and problem-solving skills.
Experience supporting Microsoft 365, Windows 10/11
Experience supporting iOS/Android mobile operating systems
Experience supporting Windows Server environments
Experience supporting Active Directory and Group Policy
Experience supporting Exchange Online
Networking technologies (DNS, DHCP, TCP/IP, VPN, VLANs)
Experience with remote management and monitoring tools.
Knowledge of endpoint security and cybersecurity best practices.
Excellent verbal and written communication skills.
Strong customer service focus with the ability to manage multiple priorities.

Desirable Skills

Experience with Azure cloud services.
Knowledge of virtualization technologies such as VMware or Hyper-V.
Experience with backup and disaster recovery solutions.
Familiarity with firewall management and network security.
Experience supporting VoIP platforms.
Industry certifications such as:
Microsoft Fundamentals or Associate Certifications
CompTIA A+, Network+, or Security+
ITIL Foundation
Cisco Certifications

Personal Attributes

Professional and customer-focused.
Self-motivated with a proactive approach to problem solving.
Strong attention to detail.
Able to work independently and as part of a team.
Willingness to learn and develop new technical skills.
Ability to remain calm and organised under pressure.
Takes ownership of issues through to resolution.

Benefits

Competitive salary.
Company pension scheme.
Company life insurance scheme.
Company EV car scheme.
Training and certification support.
Tea / Coffee / Fizzy Drinks / Biscuits!
Free on-site parking.

Essential Requirements

Full UK Driving Licence (if site visits are required).
Eligibility to work in the United Kingdom.
Ability to travel to customer sites when needed.

This position is ideal for an experienced IT Support professional looking to advance their career in a technically diverse environment while gaining exposure to infrastructure, cloud technologies, cybersecurity, and project delivery.

Job Descriptions

IT Support, IT Support Engineer, Support Engineer, IT Support Technician, Windows Support, Helpdesk, Helpdesk Engineer, Technical Support, Network Manager, IT Manager, MSP

Job Types: Full-time, Permanent

Pay: £26,000.00-£32,000.00 per year

Ability to commute/relocate:

Guiseley LS20: reliably commute or plan to relocate before starting work (required)

Application question(s):

Which environments have you supported?
Do you currently hold any relevant certifications?
Do you have experience using a ticketing system?
Do you have experience with Active Directory or Entra ID?
Have you supported Microsoft 365 users?

Education:

A-Level or equivalent (required)

Experience:

IT support: 3 years (required)

Language:

English (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

infrastructure engineer jobs in otley, wyk

IT Support Engineer

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

Third Line Support Engineer

Graduate Technical Engineer

Network Operations Engineer

DevOps Engineer Apprentice

IT Infrastructure Engineer

IT Service Desk/Site Engineer

IT Field Engineer

IT Systems and Integrations Engineer

IT Support Engineer (Operations)

Document Controller

Platform Engineer

Senior Infrastructure Engineer - Network Automation

Senior Network Engineer

Onsite Engineer

Operations Engineer - Apprentice

IT Infrastructure Security Engineer

DevOps Engineer

Java Developer

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