Duty manager Work, Jobs in Oulton, Wyk (with Salaries)

Compliance Manager
1ST LOCATE (UK) LIMITED —Leeds
- £45,000 - £60,000 a year
- Full-time
- Analytics
Quick apply
Tenant Liaison Officer
Innercity Roofing (Yorkshire) Ltd —Garforth
- £35,000 - £40,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
11d
Duty Manager - Leeds Bradford Airport
Unifi —Yeadon
- £14.82 an hour
- Weekend availability
- Team management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
AP Manager
Talon Outdoor —York
- £100,000 - £125,000 a year
- Bachelor's degree
- Team management
- Organisational skills
Duty Manager
Adlington Management Services —Ilkley
- £14.48 an hour
- Part-time
- Supervising experience
- Front desk
- In-person
- Annual leave
- Life insurance
Quick apply
Continuous Improvement Manager
GXO Logistics —Leeds
- Up to £65,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
10d
Duty Manager
The Grand - York —York
- £14.90 an hour
- Hotel
- Employee assistance programme
- Employee discount
Responsive Repairs and Voids Senior Service Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
Hotel - Duty Manager
Premier Inn —Leeds
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Soft services manager
Bardwood —Doncaster
- £42,000 a year
- Weekend availability
- Customer service
- Computer literacy
- Presentation skills
Quick apply
Shift Operations Manager
TJX Europe —Knottingley
- Weekends only
- Data analysis skills
- Employee discount
Production Manager
Avery Dennison —Harrogate
- £47,320 - £75,712 a year
- Full-time
- Continuous improvement
- Team management
- Travel
- Free parking
- Employee assistance programme
Quick apply
Cleaning Area Manager
OCS Group —Leeds
- Management
- Supervising experience
- Cleaning
Quick apply
Site Operations Manager
ABM UK —Methley
- Full-time
- Computer literacy
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Supervisor - Days
ABM —Methley
- £13.92 an hour
- Full-time
- English
- Supervising experience
- First Aid Certification
Weighbridge Operative
Ashcourt (West Yorkshire) —Sherburn in Elmet
- £12.71 an hour
- Full-time
- Customer service
- Computer literacy
- Communication skills
Stock Manager (KG)
Kelling Group Limited. —Normanton
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Team management
- Travel
- Free parking
- Employee discount
Quick apply
Curatorial Assistant
Royal Armouries Museum —Leeds
- £23,793.12 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Administrator
Castleford College —Castleford
- £28,316 - £29,754 a year
- Part-time
- Data entry
- Organisational skills
- Front desk
- Annual leave
Supervisor - Days
ABM UK —Methley
- £13.92 an hour
- Full-time
- English
- Supervising experience
- First Aid Certification
- Employee discount
Quick apply

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Compliance Manager

1ST LOCATE (UK) LIMITED -
Leeds

Quick apply

Job details

Full-time
£45,000 - £60,000 a year

Qualifications

Financial Conduct Authority guidelines
Stakeholder engagement
Non-conformance investigation
Stakeholder liaison
Coaching
Compliance audits
Compliance monitoring
Organisational compliance experience
Risk management
Root cause analysis
Financial compliance & regulatory experience
Corporate regulatory compliance oversight
Analytics
Stakeholder management

Full job description

Role: Compliance Manager

Salary: £45,000 - £60,000

Location: Colton, Leeds

Hours: 35 per week

Job Description

First Locate is one of the UK's leading outsourced debt resolution and customer account management providers, supporting major organisations across utilities, retail, government, and financial services. With a strong focus on customer outcomes, vulnerability, and regulatory excellence, the Compliance Manager will play a key role in ensuring the business continues to operate in line with FCA requirements, Consumer Duty expectations, and industry best practice.

Reporting to senior leadership, you will provide expert compliance oversight across collections, debt resolution, customer contact, and operational processes. The role is responsible for maintaining a robust compliance framework, supporting a culture of fair customer treatment, and ensuring the business meets its regulatory obligations as an FCA-authorised firm.

So that’s us, now let’s talk about your role:

Regulatory Compliance

Act as the subject matter expert for FCA regulations, Consumer Credit requirements, and collections-related regulatory obligations.
Ensure ongoing compliance with the FCA Consumer Credit Sourcebook (CONC), Consumer Duty requirements, and applicable industry standards.
Monitor regulatory developments and assess their impact on First Locate's operations, policies, and customer journeys.
Provide practical compliance advice and challenge to senior management on regulatory risks, conduct matters, and emerging issues.
Support engagement with regulators, industry bodies, and external stakeholders where required.

Compliance Monitoring & Assurance

Develop and deliver a risk-based Compliance Monitoring Programme across collections, debt resolution, customer service, and payment processing activities.
Review customer interactions, including calls, correspondence, and digital communications, to ensure regulatory compliance and positive customer outcomes.
Conduct thematic reviews focusing on key areas such as vulnerability, financial difficulty, affordability considerations, complaints, and customer treatment.
Identify, investigate, and report compliance breaches, ensuring effective root-cause analysis and remediation.

Customer Outcomes & Vulnerability

Champion First Locate's commitment to treating customers fairly and delivering positive outcomes throughout the debt resolution process.
Oversee and enhance frameworks supporting customers experiencing financial difficulty or vulnerability.
Ensure collection strategies, communication approaches, and repayment solutions align with FCA expectations and Consumer Duty principles.
Provide oversight of customer outcome monitoring and vulnerability reporting to support continuous improvement. First Locate's customer-focused and empathetic approach is central to its service model.

Governance, Policies & Controls

Develop, review, and maintain compliance policies, procedures, and controls to reflect regulatory requirements and business objectives.
Support governance forums and leadership teams through the provision of compliance MI, regulatory updates, and risk reporting.
Ensure operational processes and controls remain effective, proportionate, and aligned to regulatory expectations.
Contribute to internal audits, client audits, and regulatory reviews as required.

Risk Management

Identify, assess, and monitor compliance and conduct risks across the business.
Maintain compliance risk registers and support enterprise risk management activities.
Investigate incidents, complaints, regulatory breaches, and control failures, recommending appropriate corrective actions.
Drive continuous improvement initiatives to strengthen controls and reduce regulatory risk exposure.

Training & Culture

Deliver engaging compliance training and awareness programmes across operational and leadership teams.
Coach managers on regulatory expectations, Consumer Duty obligations, and good customer outcomes.
Promote a strong culture of accountability, integrity, and compliance across the organisation.
Support the embedding of compliance and customer-centric behaviours throughout the employee lifecycle.

What we need from you?

Proven experience within a Compliance Manager, Compliance Business Partner, Regulatory Compliance, or Conduct Risk role.
Strong knowledge of FCA regulations, Consumer Credit legislation, and the Consumer Credit Sourcebook (CONC).
Experience within collections, debt resolution, debt purchase, financial services outsourcing, or consumer credit environments.
Sound understanding of Consumer Duty, vulnerable customer requirements, and conduct risk management.
Experience designing and delivering compliance monitoring and assurance programmes.
Excellent analytical, investigation, reporting, and stakeholder management skills.
Ability to influence at all levels and translate regulatory requirements into practical operational solutions.

Please find the full job description and a list of our great benefits attached below.

Quick apply

Refine Your Search

duty manager jobs in oulton, wyk

Compliance Manager

Tenant Liaison Officer

Duty Manager - Leeds Bradford Airport

AP Manager

Duty Manager

Continuous Improvement Manager

Duty Manager

Responsive Repairs and Voids Senior Service Manager

Hotel - Duty Manager

Soft services manager

Shift Operations Manager

Production Manager

Cleaning Area Manager

Site Operations Manager

Supervisor - Days

Weighbridge Operative

Stock Manager (KG)

Curatorial Assistant

Administrator

Supervisor - Days

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