It operations Work, Jobs in Oxford, Eng (with Salaries)

IT Officer
University of Oxford TSS —Oxford
- £18.80 an hour
- Temporary
- Customer service
- Windows
- University
- Annual leave
IT Specialist
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Oxford
- Full-time
- Microsoft Access
- Azure
- System design
- Annual leave
- Employee assistance programme
3d
IT and Infrastructure Manager
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Weekend availability
- Hybrid work
- IT
- Leadership
- Communication skills
2d
1st Line IT Support Technician
Whitelands Academy —Bicester
- £26,403 - £34,434 a year
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- AWS
- Travel
- Computer networking
Sales Assistant - UNIQLO Oxford Westgate
UNIQLO —Oxford
- £14.80 an hour
- Weekend availability
- Customer service
- Employee discount
Service Desk Technician
Oxford Health NHS Foundation Trust —Oxford
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
5d
E-Commerce Manager
pampeano —Kidlington
- £40,000 - £46,000 a year
- Full-time
- CRM software
- Analysis skills
- Bachelor's degree
- Employee discount
Quick apply
6d
IT Technician
RefurbMAC —Oxford
- £9 an hour
- Computer Science
- IT
- Computer skills
Associate Engineer, GxP IT Support
Moderna, Inc. —Oxford
- Full-time
- Oracle
- Microsoft Outlook
- Computer Science
- Annual leave
IT Infrastructure Engineer - Jaguar TCS Racing
Fortescue —Kidlington
- Childcare
- Azure
- Windows
- Employee assistance programme
Assembly Technician & Technical Support
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
9d
IT Manager
turn IT on —Reading
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
Senior Quality Assurance (QA) Analyst
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- CRM software
- Azure
- University
- Annual leave
12d
General Assistant- Oxford
Hobbycraft —Oxford
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee discount
8d
IT Project Engineer
Oxford Nanopore Technologies —Oxford
- Full-time
- Azure
- Microsoft Office
- Scripting
11d
PMO Analyst
Wiley —Oxford
- £40,200 - £57,533 a year
- Full-time
- Project management
- Organisational skills
- Agile
Spacecraft Software Engineer
Orbital Astronautics Ltd —Goring
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Mentoring
- In-person
- Python
- Health & wellbeing programme
- Annual leave
Quick apply
4d

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IT Officer

University of Oxford TSS -
Oxford

Apply Now

Job details

Temporary | Full-time
£18.80 an hour

Benefits

Annual leave

Qualifications

Customer service
iOS
Windows
DHCP
IT support
DNS
Organisational skills
IT
Linux
Communication skills

Full job description

We are seeking a customer-focused and technically skilled IT Officer to deliver high-quality IT and audio-visual support across the Gardens and Museums, managing end-user services, systems administration, device management, and infrastructure while driving continuous service improvement and supporting staff with secure, reliable, and effective technology solutions.

The position is set to commence 27 July 2026 and will be full time (37.5 hours per week) for 8 weeks (with a pay rate of £18.80 per hour + holiday pay ) .

Main Duties

IT Support and Customer Service

Manage a case load of support requests through the IT Team’s service management tool - always ensuring that requests are handled correctly, and the service offering is to the highest standard.
Coordinate and collaborate with IT Team colleagues, planning for and fulfilling large tasks and peaks of activity.
Understanding user requirements (including those with non-technical background) to provide advice and support to all staff on making the most of existing tools, resources and services. Provide training and induction as required.
Providing support for systems across the Gardens and Museums, Diagnosing, troubleshooting, and repairing software and hardware problems reported by users.
As a member of the broader IT Team be responsible for advising staff on best practice in information security and data management, ensuring that users are security aware and act accordingly.
Be responsible for the installation and commission of Gardens & Museums IT provided computing equipment.

Audio-Visual Support and Customer Service
To carry out regular and scheduled preventative maintenance checks on the AV equipment and spaces used for teaching and commercial use across the Gardens & Museums.
To provide responsive and effective Audio-Visual Support across the Gardens & Museums, where and when appropriate Training on the effective use of Audio-Visual equipment and technologies.
To directly assist in Maintenance, Configuration and Deployment of Gardens & Museums Gallery Interactives via the standard deployment paths.
To take responsibility for the management and administration of the Shared Gardens & Museums Audio-Visual Equipment and the control if its use and return.
Endpoint Device Administration and Maintenance
Take an active role in the administration and maintenance of Endpoint Devices (Windows and Apple) including their configuration and deployment. And assist in the maintenance, and administration of the Gardens & Museums Device Management Platforms and their associated Infrastructure and Configuration.
Ability to advise users on suitable hardware and software requirements for desktop, laptop, and mobile devices.
Ensure that Endpoint Device Management processes and procedures are documented, and that documentation is maintained.
Plan and carry out IT inventory exercises ensuring that IT equipment data is regularly checked, maintained, and kept up to date.
Maintain DNS and DHCP registration records - including additions and regular auditing, to ensure accuracy and capacity.
Identity & Access Management
Maintain the active database of current users and access to systems, creating new accounts and disabling accounts as appropriate, as well as other routine maintenance.
Manage Microsoft Entra Accounts and Accesses – including creation and administration of user accounts.
Systems Administration and Infrastructure
Manage operating system and application upgrades, security patches and other standard system administration tasks on Windows, Apple and Linux Servers
Deploy, maintain, and test backup solutions both on-site and using University centralised solutions.
To assist in the administration of the Gardens & Museums IT Monitoring System, alongside the review and active implementation of prevent monitoring as and when appropriate to existing and newly developed systems and services.
Continuous Improvement
Actively identify opportunities for improvement to the operational efficiency and quality within IT, proposing changes to procedures and services to add or ensure service value.
Keep own skills up to date, developing a depth or breadth of knowledge in an appropriate area through learning and practice.
Participate in IT improvement projects, including taking the role of Project Manager as applicable.
Other
Take part in the Department’s Personal Development Review process.
Produce and maintain internal processes and procedures for Gardens & Museum IT, ensuring that suitable resources exist to allow IT support staff to fulfil their duties.
Develop and oversee the production of quality documentation including technical specification, operation guides and support advice for use by colleagues across the Gardens and Museums.

Selection Criteria:

Educated to degree level or possess equivalent professional qualifications and experience in a relevant field.
Experience of providing IT Support in a service-oriented environment and track record of delivering excellent customer service.
Experience in the support and administration of AV equipment and operations in a small-medium organisation.
Experience in the use, support, and administration of Mobile Devices (iOS and Android).
Strong problem-solving skills, with a track record of finding effective and innovative solutions to both technical and non-technical problems.
A willingness and ability to work as part of a team as well as autonomously, completing tasks within given schedules, and at times under pressure.
Excellent organisational skills, self-motivated and eager to learn.
Excellent interpersonal communication skills, both written and spoken, and the ability to communicate technical issues in an accessible and supportive way.

Vacancy ID: 23467

Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.

Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service

Person specification

Not Specified

About The University

Not Specified

Apply Now

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it operations jobs in oxford, eng

IT Officer

IT Specialist

IT and Infrastructure Manager

1st Line IT Support Technician

IT Support Manager

IT Support Engineer - Fixed Term

Data Centre Technician , Data Center Operations

Sales Assistant - UNIQLO Oxford Westgate

Service Desk Technician

E-Commerce Manager

IT Technician

Associate Engineer, GxP IT Support

IT Infrastructure Engineer - Jaguar TCS Racing

Assembly Technician & Technical Support

IT Manager

Senior Quality Assurance (QA) Analyst

General Assistant- Oxford

IT Project Engineer

PMO Analyst

Spacecraft Software Engineer

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