Line it Work, Jobs in Oxford, Eng (with Salaries)

IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
8d
Administrative Assistant (IT)
Alloyed —Oxford
- Customer service
- IT
- In-person
IT Support Technician
University of Oxford —Oxford
- £32,108 - £405,114 a year
- Full-time
- Communication skills
Geospatial & Data Analyst
Evenlode Landscape Recovery Limited —Oxford
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- Scripting
- AI
- Annual leave
- Flexitime
Quick apply
Store Team Member
Home Bargains —Oxford
- £13.71 - £14.00 an hour
- Weekend availability
- Bakery
- Café
- Store discount
- Annual leave
Quick apply
10d
Finance Assistant (Accounts Payable)
University of Oxford —Oxford
- £28,437 - £32,108 a year
- Full-time
- Communication skills
- Annual leave
13d
IT Project Manager
KNAPP U.K. Limited —Chalgrove
- Full-time
- Remote
- Training & development
Information Analyst
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Annual leave
14d
Short-term Temporary Team Member
NEXT —Oxford
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
3d
Service Desk Technician
Oxford Health NHS Foundation Trust —Oxford
- £32,073 - £39,043 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Travel
- Annual leave
- Employee assistance programme
8d
Warehouse Operative Afternoon Evening Shift
Fresh Direct —Bicester
- £14.73 an hour
- Full-time
- Customer service
- Maths
- Employee discount
Business Administrator & Team-leader with a Digital Marketing Flair
Curtains Made Simple Ltd —Oxford
- £35,000 - £42,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Free parking
- Flexible schedule
Quick apply
10h
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- Google Suite
- Continuous improvement
- SharePoint
Data and Reporting Analyst (Secondment/Fixed Term Contract - Part Time)
Thames Valley Police —Kidlington
- £47,688 a year
- Part-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
22h
Production Technician
Baxter —Oxford
- £27,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Manufacturing
ICT Technician Apprentice
QA Apprenticeships —Witney
- £16,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Facilities Coordinator, Milton Park, Oxford, UK
CBRE —Oxford
- Full-time
Database & Data Systems Officer
Nekton Mission —Oxford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Computer Science
- Computer literacy
- Master's degree
Quick apply
Systems Software Engineer
Airbus Operations Limited —Brize Norton
- Full-time
- Software development
- Free parking
- Employee assistance programme
6d
Bershka Oxford City Visual Merchandiser
INDITEX —Oxford
- Full-time
- Employee discount
Quick apply

I want to receive the latest job alerts for line it in oxford, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

line it jobs near oxford, eng

IT Service Desk Analyst

Oxford Health NHS Foundation Trust -
Oxford

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Technical troubleshooting
Desktop support
Incident management
Incident queue management
User account management
Continuous improvement
Technical support incident logging
Customer support
IT incident logging
Application support
Incident log maintenance
Remote diagnostics
Mobile devices

Full job description

We are seeking a customer-focused and proactive IT Service Desk Analyst to join our IT team. Acting as the primary point of contact for IT support, you will provide first-line technical assistance to users across the organisation, ensuring a high-quality and efficient service is delivered in line with agreed Service Level Agreements (SLAs).

This is an excellent opportunity for an IT professional who enjoys problem-solving, delivering outstanding customer service, and working in a fast-paced support environment.
Key Responsibilities

Act as the main point of contact for all IT Service Desk enquiries, incidents, and service requests.

Provide first-line technical support for desktops, laptops, mobile devices, peripherals, applications, and IT systems.

Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues within agreed SLAs.

Log, manage, and prioritise incidents and service requests using the IT service management system.

Escalate complex issues and requests to 2nd and 3rd line support teams, or external suppliers, ensuring timely resolution.

Keep users informed of progress and resolutions, delivering excellent customer service throughout.

Maintain accurate records of incidents, requests, and solutions.

Contribute to continuous improvement initiatives and knowledge base documentation

You will be required onsite 5 days a week based at our site at Littlemore Mental Health Centre.

Provide first-line IT and telecommunications support as part of the IT Service Desk team, delivering excellent customer service and technical assistance to users across the organisation. Act as a primary point of contact for IT-related queries, troubleshooting and resolving a wide range of issues remotely using support tools where possible. Monitor and manage service desk requests, maintain accurate records within the call logging system, support user account administration, and ensure incidents and service requests are handled efficiently and escalated appropriately when required.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Apply Now

Refine Your Search

line it jobs in oxford, eng

IT Service Desk Analyst

Administrative Assistant (IT)

IT Support Technician

Geospatial & Data Analyst

Store Team Member

Finance Assistant (Accounts Payable)

IT Project Manager

Information Analyst

Short-term Temporary Team Member

Service Desk Technician

Warehouse Operative Afternoon Evening Shift

Business Administrator & Team-leader with a Digital Marketing Flair

2nd Line IT Support Engineer

Data and Reporting Analyst (Secondment/Fixed Term Contract - Part Time)

Production Technician

ICT Technician Apprentice

Facilities Coordinator, Milton Park, Oxford, UK

Database & Data Systems Officer

Systems Software Engineer

Bershka Oxford City Visual Merchandiser

I want to receive the latest job alerts for line it in oxford, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected