Customer experience associate Work, Jobs in Oxford, Oxf (with Salaries)

Client Style Advisor
Stella McCartney Ltd —Bicester
- Part-time
- Spanish
- Sales
- Customer service
- Employee discount
12d
Sales Associate - Oxford
LEGO —Oxford
- Annual leave
- Employee discount
10d
Associate
Homesense —Oxford
- Part-time
- No experience needed
- Employee discount
12h
Executive Assistant with Business Development Support
PsychWorks Associates Ltd —Reading
- Up to £30,000 a year
- Part-time
- Microsoft Excel
- Sales
- Social media management
- Annual leave
Quick apply
Associate Solutions Owner
Wiley —Oxford
- £31,400 - £43,800 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
Sales Coordinator
Wiley —Oxford
- £25,353 - £31,384 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Part-Time Sales Associate, Tommy Hilfiger - Oxford
Tommy Hilfiger —Oxford
- Part-time
- Hospitality
- Communication skills
Sales Associate, FT (40 Hours) - Bicester
Under Armour —Launton
- Weekend availability
- English
- Communication skills
- Employee discount
- Flexible schedule
Escalation Resolution Associate
Tripadvisor —Oxford
- 8 hour shift
- Hybrid work
- Customer service
- English
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Banbury
- Full-time
- Customer service
- English
- Administrative experience
Showroom Sales Representative
Natural Stone Surfaces Ltd —Witney
- From £35,000 a year
- Full-time
- Sales
- Customer service
- Data entry
Quick apply
Programme Coordinator
Saïd Business School —Oxford
- £32,108 - £37,338 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- School
Retail Sales Associate (Part-Time) - Bicester Village
RIXO —Bicester
- Part-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Onsite Warehouse Support Specialist
ShipBob, Inc. —Abingdon
- Full-time
- English
- IT
- In-person
Quick apply
CX Team Member
Foot Locker —Reading
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
MULTIFUNCTIONAL SALES ASSOCIATE (15 Hours, Fix Term, Oxford Westgate)
Mango —Oxford
- Part-time
- Sales
- Employee assistance programme
- Employee discount
4d
Part Time Supervisor, Tommy Hilfiger - Oxford
Tommy Hilfiger —Oxford
- Part-time
- Management
- Maintenance
- Communication skills
Customer Experience Associate
AAFES —Croughton
- £15.00 - £17.25 an hour
- Part-time
Sales Associate
H.Samuel —Witney
- £12.71 an hour
- Part-time
- Employee discount
8d
Retail Supervisor (38 hours) - Bicester
New Balance —Bicester
- Weekend availability
- Sales
- Customer service
- Basic maths
- Employee discount
- Flexible schedule
14d

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customer experience associate jobs near oxford, oxf

Client Style Advisor

Stella McCartney Ltd -
Bicester

Apply Now

Job details

Part-time
12 days ago

Benefits

Company pension
Employee discount

Qualifications

Mandarin
Spanish
Sales
Customer service
Arabic
Cantonese
English
Russian
Communication skills

Full job description

Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry.

Client Style Advisor – Bicester Village Outlet

Overview

You will act as an ambassador for brand in our Bicester Village Outlet store. Your focus will be to maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our on-brand focus. In doing so, creating and maintaining loyalty to both the store and the brand.

This is a part-time role (16 hours per week).

Your Mission:

Provide excellent service through continued commitment to our service values and standards.
To know and achieve your, and the store's daily, monthly and annual sales targets.
Demonstrate knowledge and understanding of different sales techniques, for example cross selling, to drive your sales and KPI's.
Responsible for opening/closing the store, with any relevant tasks during this time.
Maintain an understanding of current products, trends and collections and ensuring that clients are informed and aware.
Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
Achieve a score of at least 85% in any mystery shop report in which you are the primary sales associate.
Understand all policies, procedures and compliance.
To ensure that all relevant procedures and policies are understood. To carry out work according to those standards.
Presentation must be in line with company's uniform and grooming standards.
Understand and align with PCI compliance policy and regulations, consistently.
Adheres to Security and Health and Safety regulations.
To replenish stock and maintain high standards of merchandise and product presentation.
Maintain your designated ‘area of pride'
Support the store with cycle counts and during bi annual inventories
Support with the processing of shipments and transfers, in line with the relevant procedures.
Additional ad hoc duties as when and where necessary within the defined levels of responsibility and accountability of the Client Style Advisor role.

Your Talent:

Excellent communication skills. English is a requirement, other languages are helpful (Cantonese, Mandarin, Russian, Spanish, Arabic)
Sales Experience ideally within a luxury brand and/or fashion outlet retail.
Experience in a customer service role with face-to-face customer contact.
Ability to adapt to frequent change and a high-pressure environment
Ability to initiate contact and communication effectively
Motivated by being a great teammate with a common goal
Strong clienteling skills and experience

Reward

Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community.

Commission Scheme: Entitlement to participate in Stella McCartney's retail commission scheme.

Discount: Eligible for the Stella McCartney Discount Programme.

Uniform: You will receive a uniform to wear at work in the capacity of your role.

Lunch Allowance: You will receive a monthly lunch allowance based on your contracted hours.

Life Assurance: Entitlement to participate in Stella McCartney's life assurance plan.

Pension: Automatic enrolment into Stella McCartney's pension scheme.

Medical: Entitlement to participate in Stella McCartney's medical insurance plan.

We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.

At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.

Apply Now

Refine Your Search

customer experience associate jobs in oxford, oxf

Client Style Advisor

Sales Associate - Oxford

Associate

Executive Assistant with Business Development Support

Associate Solutions Owner

Sales Coordinator

Part-Time Sales Associate, Tommy Hilfiger - Oxford

Sales Associate, FT (40 Hours) - Bicester

Escalation Resolution Associate

Delivery Station Liaison Agent

Showroom Sales Representative

Programme Coordinator

Retail Sales Associate (Part-Time) - Bicester Village

Onsite Warehouse Support Specialist

CX Team Member

MULTIFUNCTIONAL SALES ASSOCIATE (15 Hours, Fix Term, Oxford Westgate)

Part Time Supervisor, Tommy Hilfiger - Oxford

Customer Experience Associate

Sales Associate

Retail Supervisor (38 hours) - Bicester

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