Site agent Work, Jobs in Oxford, Oxf (with Salaries)

Patient Contact Centre Agent
Oxford University Hospitals NHS Foundation Trust —Oxford
- £25,760 - £27,476 a year
- Full-time
- Hybrid work
- Databases
- Free parking
3h
Sales Negotiator
JCP Estate Agents —Oxford
- £25,000.00 - £52,867.08 a year
- Full-time
- Sales
- Administrative experience
- In-person
- Free parking
Quick apply
11d
Production Technician
Baxter —Oxford
- £27,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Manufacturing
14d
Reception & Facilities Coordinator (Part-Time)
Oxford Metric —Yarnton
- Part-time
- First Aid Certification
- Communication skills
- Free parking
- Annual leave
5d
Field Agent
Conexus Recovery and Field Services —Reading
- Up to £30,853.80 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Business
- Annual leave
Quick apply
Releaser, QA
Baxter —Oxford
- Full-time
- Quality control
- Annual leave
12d
Motorcycle Dismantler/Technician
ASM Auto Recyling —Thame
- £27,500 - £29,500 a year
- Overtime
- Maintenance
- Forklift
- Welding
- Employee discount
Quick apply
Reception & Facilities Coordinator (Part-Time)
Vicon Motion Systems Ltd —Yarnton
- Part-time
- First Aid Certification
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
QA Officer
Vantive —Newbury
- Monday to Friday
- Continuous improvement
Senior Learning Specialist - EMEA
Vantive —Newbury
- Remote
- English
- Analysis skills
- Project management
Self Employed Group Exercise Instructor
Leisure Solutions Community Trust —Oxford
- Weekend availability
- Business development
- Communication skills
Apprentice Freight Operations Co-ordinator
500 Logistics Limited —Thatcham
- £8.00 - £12.71 an hour
- Full-time
- Microsoft Word
- English
- In-person
- Free parking
Quick apply
3d
Facilities Officer
Principal Medical Limited —Bicester
- £32,000 - £37,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
Quick apply
11d
Assistant Tree Officer
SouthOxfordshireAndVale —Abingdon
- £33,565 - £39,271 a year
- Flexible schedule
Quick apply
17h
AI Consultant
CPS —Reading
- £55,000 - £70,000 a year
- Weekend availability
- Hybrid work
- Mentoring
- SharePoint
- AI
- Free parking
- Employee discount
Quick apply
Area Manager
Churchill Retirement PLC —Reading
- Full-time
- Remote
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
13d
Kitchen Porter (Casual)
The Oxfordshire Golf Hotel and Spa —Thame
- From £13 an hour
- Inventory control
- Hotel
- Cleaning
Quick apply
Customer Service Agent
Techtronic Industries GmbH (TTI) —Marlow
- Full-time
- CRM software
- Data entry
- Organisational skills
- Free parking
- Work from home
Hygiene Operative - AM
Medik8 —Aylesbury
- £26,250 - £28,000 a year
- Monday to Friday
- Hybrid work
- In-person
- Employee discount
Quick apply
Site Agent
M Group —Reading
- £60,000 - £65,000 a year
- Management
- Engineering
- Project management
- Annual leave
- Employee assistance programme

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Patient Contact Centre Agent

Oxford University Hospitals NHS Foundation Trust -
Oxford

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
3 hours ago

Benefits

Free parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Patient service
Databases
Appointment booking and call handling
Electronic patient record systems
Patient record updating

Full job description

PREVIOUS APPLICANTS NEED NOT APPLY

Can you communicate clearly and effectively? Do you enjoy working as part of a team that takes pride in managing a wide range of enquiries by telephone and email? If so, we would love to hear from you.

As a member of the team, you will support patients, their representatives and healthcare professionals with queries relating to appointments and attending one of our four hospital sites. Previous NHS experience would be an advantage, but it is not essential, as full training will be provided. Initially, the role will be office-based, with the possibility of hybrid working once you are fully trained.

We are based at Unipart and work Monday to Friday. There is no weekend or bank holiday working. Free parking is available on site, along with a restaurant area.

No uniform is required; however, staff are expected to wear smart casual clothing when working in the office.

Hybrid working is available once all training has been successfully completed. All training will be delivered on site at Unipart.

To book, reschedule, or cancel appointments for patients in line with clinic rules and any additional guidelines issued from the relevant specialism.

To be responsive to patient preferences regarding the date and time of appointments wherever possible

To utilise appropriate databases such as Clinic Rules and the PCC Directory to ensure adherence to scheduling guidance from each respective service. To follow all emails from PCC Managers providing additional guidance either of a permanent or temporary nature affecting the booking, cancelling or rescheduling of appointments.

To update patient demographics on the Electronic Patient Record (EPR) to ensure accurate data quality

To utilise the e-Referral System (eRS) to locate and identify patient’s referral from GP Practices and to check patient demographics, and deal appropriately.

To deal with patient enquiries in a sympathetic and effective manner ensuring they receive a full explanation and response. Due to the nature of some calls, they will require high levels of concentration and understanding to ensure that all enquiries are completed according to departmental procedures and within set quality standards

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel .

To book, reschedule, or cancel appointments for patients in line with clinic rules and any additional guidelines issued from the relevant specialism.

To be responsive to patient preferences regarding the date and time of appointments wherever possible

To utilise appropriate databases such as Clinic Rules and the PCC Directory to ensure adherence to scheduling guidance from each respective service. To follow all emails from PCC Managers providing additional guidance either of a permanent or temporary nature affecting the booking, cancelling or rescheduling of appointments.

To update patient demographics on the Electronic Patient Record (EPR) to ensure accurate data quality

To utilise the e-Referral System (eRS) to locate and identify patient’s referral from GP Practices and to check patient demographics, and deal appropriately.

To deal with patient enquiries in a sympathetic and effective manner ensuring they receive a full explanation and response. Due to the nature of some calls, they will require high levels of concentration and understanding to ensure that all enquiries are completed according to departmental procedures and within set quality standards

Apply Now

Refine Your Search

site agent jobs in oxford, oxf

Patient Contact Centre Agent

Sales Negotiator

Production Technician

Reception & Facilities Coordinator (Part-Time)

Field Agent

Releaser, QA

Motorcycle Dismantler/Technician

Reception & Facilities Coordinator (Part-Time)

QA Officer

Senior Learning Specialist - EMEA

Self Employed Group Exercise Instructor

Apprentice Freight Operations Co-ordinator

Facilities Officer

Assistant Tree Officer

AI Consultant

Area Manager

Kitchen Porter (Casual)

Customer Service Agent

Hygiene Operative - AM

Site Agent

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