Complaints manager Work, Jobs in Oxted, Sry (with Salaries)

Assistant Investigations & Complaints Officer
House of Commons UK Parliament —London
- £37,834 - £41,998 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
10d
Airport Manager
VIP First Limited —Gatwick Airport
- From £45,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Complaints Manager
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £51,657 - £58,785 a year
- Full-time
- Free parking
7d
Parking Services Manager
Maidstone Borough Council —Maidstone
- £62,909 - £71,431 a year
- Full-time
- Hybrid work
- Management
- Team management
- Communication skills
- Free parking
- Work from home
14d
Senior Admissions Officer (Applicant Enquiries)
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Annual leave
- Employee assistance programme
9d
Senior Casework Manager
Ministry of Justice —Croydon
- £40,693 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
7d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Leisure Assistant Manager
The Light, Redhill —Redhill
- £33,000 - £37,500 a year
- Full-time
- Management
- Sales
- First Aid Certification
- Employee assistance programme
- Life insurance
Quick apply
10d
Centre Manager - Primrose Lodge
UK Addiction Treatment Centres —Guildford
- £45,000 - £50,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
Quick apply
Office Manager
CMB Foods Ltd —East Grinstead
- From £24,420 a year
- Full-time
- Management
- Accounting
- Communication skills
- Free parking
- Employee discount
Quick apply
Housing Complaints and Service Improvement Manager
i-Jobs —London
- £247.80 a day
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
Quick apply
1d
Operational Support Grade - HMP Downview (Prison Support Role)
Ministry of Justice —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
14d
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
14d
Senior Digital Communications Manager
Department for Transport —London
- £44,241 - £48,581 a year
- Part-time
- Hybrid work
- Social media management
- Project management
- Presentation skills
- Annual leave
- Employee assistance programme
7d
Salesforce Centre of Excellence (CoE) Lead
Department for Energy Security & Net Zero —London
- £62,595 - £69,765 a year
- Part-time
- Hybrid work
- Salesforce
- Presentation skills
- Product management
- Annual leave
- Employee discount
8d
Senior Housing Standards Officer
Elmbridge Borough Council —Esher
- £49,775 - £53,461 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Free parking
- Employee discount
8d
Programme Manager
Ministry of Justice —Rochester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
Freight, Stations and Depots Access Manager
Office of Rail and Road —London
- £58,827 - £61,532 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills

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Assistant Investigations & Complaints Officer

House of Commons UK Parliament -
London

Apply Now

Job details

Full-time
£37,834 - £41,998 a year
10 days ago

Benefits

Annual leave
Company pension

Qualifications

Organisational skills
Communication skills

Full job description

Job details

Salary

£37,834 - £41,998 per annum

Contractual hours

Basis

Full Time

Employer

House of Commons

Additional Information

18 months fixed term with the possibility of extension

Job category/type

Administration

Date posted

07/07/2026

Job reference

REQ000037

What you’ll be doing

The Office of the Parliamentary Commissioner for Standards plays a vital role in upholding standards and maintaining public confidence in Parliament. We are looking for an organised and detail-focused Assistant Investigations & Complaints Officer to join our small and dedicated team, supporting the Commissioner’s work in handling investigations, managing stakeholder correspondence and delivering engagement activities across and beyond the Parliamentary community.

This is a unique opportunity to work at the heart of the UK Parliament, supporting processes that contribute directly to parliamentary accountability and standards. You will work closely with operational Investigation Managers, providing administrative support for investigations, responding to enquiries and correspondence from members of the public and internal stakeholders, and helping to coordinate the Commissioner’s outreach and engagement programme.

The role offers a varied workload in a fast-paced environment and would suit someone who enjoys working with accuracy and discretion, can manage competing priorities, and is comfortable dealing with sensitive and confidential information.

This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office.

Find out more about working at the House of Commons.

Why Join us?

In addition to your salary, we offer an attractive range of benefits including but not limited to:

Generous annual leave starting at 30 days and increasing to 35 after one full working year.

Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%

Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.

What we’re looking for

Excellent attention to accuracy and detail.
Excellent written and verbal communication skills in order to relay information clearly and concisely to different audiences, whilst upholding the values of equality, diversity and inclusion at all times.
Experience of arranging workshops, conferences or similar events.
Excellent organisational skills, with experience of prioritizing tasks in a fast-moving environment.
Demonstrates political sensitivity and is able to exercise independent judgement to maintain impartiality. Ability to handle confidential and sensitive information appropriately.
The ability to learn a set of rules and apply them to different situations.

How to Apply

CV and Criterion Responses - If you would like to apply for this role, please submit your CV and provide evidence against criteria 1-5 in the Job Description.

More information on the application process can be found here: Application process - UK Parliament

Additional Information

Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

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Assistant Investigations & Complaints Officer

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