Customer relations representative Work, Jobs in Paisley, Rfw (with Salaries)

Customer Service Representative
Harper McDermott Ltd —Glasgow
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
Quick apply
2d
Customer Service Representative
Shawbrook —Glasgow
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Lead Accounts Receivable Representative
Thermo Fisher Scientific —Paisley
- Full-time
- Spanish
- Travel
- Data entry
Apprentice - HR
Celeros Flow Technology —Glasgow
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
10d
Consular Officer
Foreign, Commonwealth & Development Office —East Kilbride
- £29,500 a year
- Weekend availability
- Presentation skills
- Annual leave
- Work from home
19h
Workplace Host
Mitie —Glasgow
- Microsoft Powerpoint
- Computer literacy
- Business development
Shift Manager - Coatbridge
Oak Furnitureland —Coatbridge
- £30,000 a year
- Full-time
- Continuous improvement
- Training & development
- Time management
- Free parking
- Employee assistance programme
Centre Manager
St Andrew’s College Language Schools —Glasgow
- £18.00 - £887.39 a week
- Weekend availability
- Experience working with children
- School
- Annual leave
Quantity Surveyor
Omexom UK —Scotland
- Civil engineering
- Conflict management
- Contracts
Plumber/ Leak Detection Engineer
BELFOR UK Ltd —Glasgow
- £37,311.75 a year
- Full-time
- Customer service
- Maintenance
- Continuous improvement
Quick apply
1d

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Customer Service Representative

Harper McDermott Ltd -
Glasgow

Quick apply

Job details

Full-time
2 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Filing
Organisational skills
Customer support
Financial services
Customer interaction
Communication skills
Time management

Full job description

The main role of the CSR will be to act as a front-line adviser to our customer base, answering their queries received both via phone and email.

As part of the Customer Service Team, the role will involve handling customer queries in relation to their agreed payments, determining why payments are outstanding and agreeing payment plans.

In addition to payments responsibilities, the CSR will be expected to handle all other customer queries in relation to the management of their chosen debt solution.

All tasks must be undertaken ensuring that the company’s focus on providing an excellent level of customer service is always maintained, with an emphasis on meeting and exceeding the expectations of our customers and other stakeholders.

PRINCIPAL ACCOUNTABILITIES

Qualifications / Experience:

Previous experience in Financial Services and/or Customer Service background, at least 2 years - Essential

Previous Insolvency experience at least 1 year - Desirable

Knowledge and Skills required:

Excellent customer service skills - Essential

Good time management & organisational skills - Essential

Effective verbal and written communication - Essential

Ability to work in a regulated environment, following all company policies and core values - Essential

Responsibilities

Provide exceptional customer service by addressing queries and resolving issues promptly.
Utilize strong communication skills to explain financial services and products to clients.
Manage time effectively to prioritize tasks and meet deadlines.
Organize and maintain customer records and documentation accurately.
Collaborate with team members to enhance service delivery and improve customer satisfaction.

Job Type: Full-time

Experience:

customer service: 2 years (required)
Financial services: 2 years (required)

Work Location: Hybrid remote in Glasgow G2 1RW

Quick apply

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customer relations representative jobs in paisley, rfw

Customer Service Representative

Customer Service Representative

Lead Accounts Receivable Representative

Apprentice - HR

Consular Officer

Workplace Host

Shift Manager - Coatbridge

Centre Manager

Quantity Surveyor

Plumber/ Leak Detection Engineer

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