Product team leader Work, Jobs in Parbold, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Customer Service Team Leader
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee discount
Shift Manager
Muller Group —Skelmersdale
- Full-time
- Supervising experience
- Bakery
- Organisational skills
- Annual leave
- Employee discount
Sr. Product Manager
Omnicell —Warrington
- £90,000 - £105,000 a year
- Master's degree
- Analysis skills
- Bachelor's degree
11d
Customer Service Advisor
Chemist4U —Skelmersdale
- £26,266.50 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Goods-In Team Leader
Chemist4U —Skelmersdale
- £14.56 an hour
- 8 hour shift
- Warehouse experience
- Leadership
- Employee discount
- Sick pay
Product Team Leader
River Island —Bolton
- Part-time
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
6d
Business Development Team Leader
PHSGroup —Skelmersdale
- £35,000 a year
- No weekends
- Sales
- Microsoft Office
- Business development
- Free parking
- Employee discount
2d
Branch Manager
Skipton Building Society —Southport
- Up to £46,000 a year
- Full-time
- Customer service
- IT
- Financial services
- Annual leave
- Employee assistance programme
Customer Team Leader
Co-op —Wigan
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
1d
Demand Planning Team Leader
HILTI —Manchester
- Microsoft Office
- Master's degree
- Analysis skills
- Annual leave
- Employee assistance programme
Customer Onboarding Team Leader
Aimée Willow Connex —Manchester
- Management
- Analysis skills
- Financial services
Market Street Team Leader
Morrison's Plc —Kirkby
- From £25,000 a year
- Full-time
- Management
- Bakery
- In-person
- Free parking
- Store discount
Quick apply
11d
Application Support Team Leader
System C —Liverpool
- Full-time
- SQL
- Communication skills
Shift Team Leader
Wright Choice Foods Ltd —Liverpool
- Up to £13.01 an hour
- Customer service
- Supervising experience
- Organisational skills
- Free parking
Quick apply
Team Leader - Nights
Kraft Heinz Company —Wigan
- Night shift
12d
Head of Sourcing
REPRESENT —Bolton
- Travel
- Leadership
- Annual leave
- Work from home
Head of Demand Planning
Precision Polymer Engineering Limited —Blackburn
- £60,000 - £70,000 a year
- Full-time
- Management
- Sales
- Microsoft Office
- Annual leave
2d
Team Leader (Contact Cente)
Bullen Healthcare —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Management
- English
- Microsoft Office
- Free parking
- Referral programme
Quick apply
3d
Digital Project Coordinator
Sofology —Warrington
- £29,643 - £33,450 a year
- Employee assistance programme
- Employee discount
Quick apply

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Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

product team leader jobs in parbold, lan

Head of Customer Experience

Customer Service Team Leader

Shift Manager

Sr. Product Manager

Customer Service Advisor

Goods-In Team Leader

Product Team Leader

Business Development Team Leader

Branch Manager

Customer Team Leader

Demand Planning Team Leader

Customer Onboarding Team Leader

Market Street Team Leader

Application Support Team Leader

Shift Team Leader

Team Leader - Nights

Head of Sourcing

Head of Demand Planning

Team Leader (Contact Cente)

Digital Project Coordinator

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