Customer insights Work, Jobs in Pelton Fell, Dur (with Salaries)

eCommerce Executive
GNOC Ltd —Durham
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Social media management
- Communication skills
- Free parking
- Flexitime
Quick apply
14d
Online Chat Support Agent
Wadley Donovan Gutshaw Consulting —Washington
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Flexible schedule
Quick apply
Field Support Team Administrator [PASDH001]
Pacifica —Chester-le-Street
- £25,485 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
Quick apply
4h
Banking Associate
Nationwide Building Society —Newcastle upon Tyne
- From £26,000 a year
- Full-time
- Customer service
Data Analyst
Asprey Solutions —Morpeth
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- SQL
- Annual leave
Quick apply
Senior Insights Analyst
Admiral Slots —Gateshead
- £45,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- SQL
- Employee discount
- Referral programme
Quick apply
Engagement Officer
Reed In Partnership —Newcastle upon Tyne
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Internal Sales Administrator
Atlas Copco Group —Washington
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
8d
Outbound Bookings Advisor (Bank) - Customer Experience
The Healthcare Management Trust —Durham
- £12.85 an hour
- Customer service
- English
- In-person
Quick apply
6d
Business Administrator
Care UK —Newcastle upon Tyne
- £27,700 a year
- Microsoft Office
- Employee discount
8d
Retail Sales Associate (Part-Time, 8hrs)
PUMA —Seaham
- Part-time
- Sales
- Customer service
- Analysis skills
Oliver Wyman - Team Assistant - Newcastle
Oliver Wyman —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Customer Success Lead
Cognassist —Hebburn
- Remote
- Sales
- Communication skills
- Life insurance
Quick apply
Complaints Local Delivery Lead
HM Land Registry —Sherburn ED
- £54,700 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
8d
Hospitality Food and Beverage Opportunities, Stadium of Light
Delaware North —Sunderland
- Weekend availability
- Hospitality
- No degree
- IT
Multi-Channel Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £26,133 a year
- 8 hour shift
- Customer service
- Microsoft Office
- Computer skills
- Employee discount
- Referral programme
Quick apply
Cluster Operations Manager
Unite Students —Durham
- Hospitality
- Leadership
- Annual leave
- Employee assistance programme
14d
Customer Success Manager
Property Webmasters Ltd —Hartlepool
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Salesforce
- Organisational skills
- Employee discount
Quick apply
Customer Reporting Analyst
Vianet PLC —Stockton-on-Tees
- From £25,534.60 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Data analysis skills
- Free parking
- Store discount
Quick apply
3d
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- Driving
- School
- Annual leave
- Employee discount
Quick apply

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customer insights jobs near pelton fell, dur

eCommerce Executive

GNOC Ltd
Durham

Quick apply

Job details

Full-time
£30,000 - £32,000 a year
14 days ago

Benefits

Free parking
Flexitime
Company pension
Work from home
Company events
Flexible schedule
On-site parking

Qualifications

Microsoft Excel
Social media management
SEO
Communication skills
Marketing
Copywriting

Full job description

At GNOC, a leading e-commerce business, we are looking for an experienced eCommerce Executive to join our team and support our growing portfolio of brands. As an eCommerce specialist, you will play a pivotal role in accelerating our marketplace growth and strengthening our brand presence online. This position is ideal for someone who thrives in a fast‑paced, data‑driven environment and enjoys taking full ownership of channel performance. You’ll be responsible for optimising listings, driving advertising efficiency, managing inventory health, and ensuring our Amazon storefront delivers an exceptional customer experience. With a blend of analytical insight and hands‑on execution, you’ll help shape our Amazon strategy and unlock new opportunities for sustained revenue growth.

Key responsibilities

· Lead day‑to‑day operations for multiple brands across Amazon Seller Central/Vendor Central, ensuring smooth trading and compliance with Amazon policies.

· Create, update, and enhance product listings using SEO‑driven keywords, compelling copy, and high‑quality imagery.

· Monitor stock levels, forecast demand, and coordinate replenishment to avoid OOS or overstock situations.

· Track KPIs such as sales, traffic, conversion rate, Buy Box %, ACOS, account health, and organic ranking.

· Regularly monitor competitors to review competitor pricing, content, promotions, and category trends.

· Collaborate with external suppliers to plan, execute, and optimise Amazon PPC campaigns across Search & DSP.

· Monitor reviews, respond to customer queries, and manage returns or escalations.

· Ensure listings meet Amazon’s content, safety, and regulatory requirements.

· Manage Lightning Deals, coupons, and seasonal campaigns across brands.

· Manage other e-commerce channels such as B&Q, The Range, OnBuy.

Required skills & experience

· At least 2 years’ experience working in e-commerce.

· Proven track record of managing Amazon Seller Central accounts (experienced with Vendor Central would be advantageous but not essential).

· Experience with Amazon PPC, keyword research, and SEO

· Analytical mindset with proficiency in Excel and reporting tools

· Ability to manage multiple tasks with high attention to detail

· Strong communication and problem‑solving skills

· Knowledge of ecommerce best practices and marketplace trends

· Ability to work cross-functionally with teams.

Benefits:

· Flexible working hours

· 1 remote day per week

· Bonus scheme

· Company pension

· On-site parking

· Company events

· 21 holidays per year + bank holidays

Salary:

£30,000 - £32,000 DOE (+ Bonuses)

The interview process

The interview process for this role includes two‑stage format to give you a full picture of the position and allow us to understand your strengths. The first stage is a 30‑minute Microsoft Teams interview, where we’ll explore your experience and introduce you to the role. Candidates who progress to the second stage will attend a one‑hour in‑person interview, during which you’ll present a short task provided in advance.

To apply, please send your CV & a short covering letter outlining your experience.

Pay: £30,000.00-£32,000.00 per year

Benefits:

Company events
Company pension
Flexitime
Free parking
On-site parking
Work from home

Work Location: Hybrid remote in Durham

Quick apply

Refine Your Search

customer insights jobs in pelton fell, dur

eCommerce Executive

Online Chat Support Agent

Field Support Team Administrator [PASDH001]

Banking Associate

Data Analyst

Senior Insights Analyst

Engagement Officer

Internal Sales Administrator

Outbound Bookings Advisor (Bank) - Customer Experience

Business Administrator

Retail Sales Associate (Part-Time, 8hrs)

Oliver Wyman - Team Assistant - Newcastle

Customer Success Lead

Complaints Local Delivery Lead

Hospitality Food and Beverage Opportunities, Stadium of Light

Multi-Channel Customer Service Advisor

Cluster Operations Manager

Customer Success Manager

Customer Reporting Analyst

Customer Success Manager

I want to receive the latest job alerts for customer insights in pelton fell, dur

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